Quality Control Technical Support
Resume:
M a rianne Cavanaugh
Eagle Lake, M N 56024
Ma *******@***.***
Summary
Highly motivated and skilled professional, willing to relocate, seeks career advancement
within a dynamic, high growth organization that welcomes fresh ideas, dedication, and
experience. Exceptional ability to work under pressure, offering 20+ years of Research and
Development, Quality, and Technical Support experience, as well as solid management
acumen, complemented by a proven ability to build high level customer loyalty and referrals.
Areas of Expertise
P roduct Management and new product int roduction.
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New P roduct Development, with a specialty in paste inks, both oil-based and radiation
curable.
Experienced i n management, t raining, and environmental compliance.
Expertise i n raw materials.
Experienced i n printing ink manufacturing.
Experience
B rown P r inting Company. J an 04 – present
M anager, Waseca Ink Company and East Coast Ink, divisions of Brown Printing
I currently manage all aspects of two printing ink manufacturing sites, producing a total of more than
20 mill ion
pounds of oil-based heat-set inks annually, with a staff of 11 in Waseca, MN, and 6 in Palm, PA.
I a m the l iaison between the ink manufacturing facilit ies and three large pressrooms and I
am responsible for raw materials selection, product formulations, product manufacture, two
QC labs, pressroom troubleshooting, environmental compliance and certifications, and health and
safety.
1. In conjunction with raw material vendors, I have developed consistent, t rouble-free
formulations which run on all presses.
2. I have greatly improved manufacturing efficiency.
3. I have reduced material and overhead costs dramatically.
4. I have increased the abilities of the Waseca laboratory to provide technical support
to the printing plants. We are now able to perform some paper, and pressroom
chemical testing, in addition to updating ink testing instruments.
Convergent L abel Technology, I nc. 2002 – 2003
Quality/P rocess Engineer
I created a quality control laboratory to test printed work, and paper.
Responsible for the quality of pressure sensitive labels, mainly pharmaceutical.
1. I started up the quality control lab
2. Trained and managed QC personnel.
3. Assisted with product development, and I am a co-inventor on a patent developed
a t this company.
4. Convergent Label lost its largest customer and went out of business.
Creative Games, I nternational 2001 - 2002
Quality Cont rol Manager
I assisted with a new plant start-up. Creative Games was then owned by my previous
employer, Canadian Bank Note, Co. Ltd., and I was asked to assist them with starting a
scratch-off lottery printing plant, relocated from two former printing facilities.
I set up a new laboratory
H ired and t rained laboratory personnel
Responsible for regulatory compliance, customer support and requests, t roubleshooting, and new
product development.
Sericol, I nc. 1997 – 2001
Senior Scientist
Responsible for formulating UV Curable l ithographic, letterpress, and f lexo inks, used
both alone and on combination narrow web presses with Sericol’s screen inks
and for cd and dvd printing applications.
Assisted with the integration of a purchased ink company.
Developed successful litho, letterpress, and f lexo inks, and fully commercialized these
Inks.
Assisted with ISO certification
Responsible for providing full customer technical support.
Borden Chemical Group 1993 -1997
Group Leader, Pigmented UV I n k Group
Responsible for the formulation of UV curable inks, with a particular emphasis on inks
used on r igid plastics.
Responsible for a staff of seven chemists
Responsible for product development and customer requests
Responsible for customer technical support. I spent approximately 50% of my t ime
t raveling to customer sites.
Canadian Bank Note Co. Ltd 1985 - 1993
Senior Scientist/Di rector of I n k manufactu ring
Developed high security systems and inks for a currency and other high value document
printer. I init ially worked in R&D, and then was made director of a captive ink
manufacturing facility, with a staff of 42 production and technical workers. We produced
approximately 12 mill ion pounds annually of oil based intaglio, l ithographic and
letterpress security inks.
Responsible for product development
Responsible for international technical support
Assisted in starting up several new ventures, including two lottery printing plants.
I worked as a special liaison to the Bank of Canada for seven years assisting in the
development of an optically variable anti-counterfeiting security device for Canadian
currency.
I mplemented “Right to Know” legislation.
Canadian F ine Color Co. Ltd. 1980 – 1985
Research and Quality Control Manager
I managed the technical laboratories with a staff of 10 people. We were responsible for oil based
l ithographic ink development and production quality control.
Customer support, t roubleshooting, new product development, including
varnishes, and sheet fed and heat set inks.
I was the company representative to the CPIMA (Canadian Printing Ink Manufacturers
Association) and the I ITA (International Ink technical Group)
Education
L icentiate Degree – P rinting I n k Technology
George Brown College, Toronto, Ontario
Computer Skills M icrosoft Word Microsoft Excel
Microsoft Power Point Microsoft Access
SAP
Languages
English Fluent
Dutch Fluent
French Working knowledge
A dditional I nformation
I am authorized to work in the US for any employer
I teach a course on ink formulation for the Center for Professional
Advancement
I have given a lecture at a Radtech Radiation Curing Conference on
Formulating UV inks for printing on plastics.
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