Quality Assurance Software

Christine Li

***** ********* ****, *******, ********** 94555

Email: **********@*****.***

OBJECTIVE

To obtain the Software Quality Assurance engineer position. Utilize the

professional experiences to increase company profit margin and improve

customer satisfaction by making sure the product is in perfect quality and

bug free.

SUMMERY

Software QA experience with varieties of well known QA test tools/suites.

MSCS degree with solid computer science background. Familiar with QA test

process during software development cycle. Provide technical analysis and

quality assurance techniques in Enterprise Data Solution Group at Cisco

System for maintaining and supporting ongoing operational needs with

excellent technical skills, organizational skills, and documentation

skills.

TECHNICAL SKILLS

Programming Languages:

C++, Java, SQL, and HTML.

Operating System:

Windows XP/VISTA, Windows 2003 Server, and Unix/Linux.

Web-based:

CSS, Apache, JavaScript, JSP, Web Services.

Test Tools:

DevTrack, DevTest, QuickTest Pro(QTP), VMware Workstation.

Networking and Cryptography Knowledge:

TCP/IP, IIS, Public/Private key, PKI.

Database:

My SQL, MS SQL 2000 server, Oracle Database, and Toad/Benthic.

STRENGTHS

. Detail-oriented, highly motivated, excellent problem solving skills.

. Ability to prioritize tasks to meet deadlines.

. Excellent communication skills and team player.

. Quick learner, willing to adapt to new technology.

EXPERIENCE

01/2007 --- Present: Software QA

Cisco Systems, Inc. http://www.cisco.com

. Participated in Operational Data Management projects including

defining test approaches and test plans, releasing and maintaining

builds in a fast-pace releasing environment.

. Performed manual testing and automated testing for web based ERP

applications test suites like QTP.

. Executed SQL commands with Toad and Benthic to test incoming data

backlog, isolated software problems, and identified configuration

issues in a large-scale test database environment.

. Submitted well written bug reports. Verified fixes with bug defect

database and collaborated with developers to address software issues

to improve releases quality.

. Tested Customer Registry System applications with multiple web

browsers like IE and Firefox.

01/2006 --- 12/2006: Software QA

Electronic Arts Inc. http://www.ea.com

. Create test cases and test plans by reviewing technical product

requirements and working with developers.

. Execute test cases in DevTest database system within a continuous

build. Diagnose problems from client and server logs.

. File bugs in detail with test steps and test data in DevTrack bug

defect system.

. Responsible for major features of a release, work with developers to

reproduce issues and to identify the root cause.

. Verify bug fixes in multiple server environments (staging server and

production server). Perform regression testing in the related areas to

ensure the fixes will not have other impacts. Create additional test

cases as needed.

. Verify data in Oracle database using Toad by comparing the tables

through creating and executing SQL statements.

08/2005 --- 01/2006: System Administrator Intern

Prolific Screen Printing Co. http://www.prolific-usa.com

. Installed Windows XP, Windows 2003 Server. Upgraded and troubleshot

computer system.

. Maintained websites designed with ASP connecting to SQL server 2000.

Performed scheduled data backup.

. Worked as an administrator to create new user accounts. Diagnosed and

fixed network and security issues.

EDUCATION

Master of Science, Computer Science

California State University, Hayward, California, 2005

ELIGIBILITY

US Citizen.

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