PAOLA BOLOGNA
** ***** ****** ***, *.I., NY, ****2 Cell: 347-***-**** E-Mail: *********@***.***
Dedicated, professional and highly motivated. Possesses excellent verbal communication skills.
Responsible, detail-oriented, team player and well organized. Ability to work quickly and
accurately in time pressured conditions and has strong work ethic.
EXPERIENCE: Patient Focus Medical Examination, P.C. Queens, NY
01/10-05/10 Quality Assurance Personnel
• Examine reports and documents in order to establish facts and detect
discrepancies
• Conduct audits for WC, NF and liability independent medical
examination reports
• Check and verify all medical records
• Greet patients, collect IDs and direct patients to appropriate rooms
07/06-08/09 Jewish Community Center/Customer Representative
S.I., NY
• Answer multi-line phone system and take messages
• Present and explain various membership packages to perspective
members and make the sale
• Supervise health club attendants and provide assistance in the operation
of fitness equipment
• Notify security department of concerns
04/04-06/06 South Shore Wellness Center/Office Assistant S.I., NY
• Verify insurance claim forms, obtain authorizations and maintain office
files
• Collect co-pays and answer multi-line phone system
• Handle all medical records and develop x-rays
• Provide assistance to doctors with routine practices
• Find new patients and energize patients from our pre-existing database
• Schedule appointments using the Eclipse software
06/03-04/04 Manfredi AutoGroup/Secretary/PR S.I., NY
• Receive and direct high level clients
• Maintain company calendar and overseas contacts
• Responsible for typing up-coming events, published on AmericaOggi
• Reserve conference rooms for our internal and external clients
SKILLS: Microsoft Office Word, Excel, Eclipse, Abbadox, 80 WPM
LANGUAGES: Fluent in Italian and conversational Spanish
EDUCATION: College of Staten Island – Obtained 32 college credits
Tottenville High School – Obtained a diploma in 2003
REFERENCES AVAILABLE UPON REQUEST