Administrative Assistant Sales

Keisha Rudolph Contact

**** ******** ****. *** **

San Gabriel, CA 91775

e-mail :

*********@*****.***

Tel : 323-***-****

Profile

A dependable result oriented business professional with a demonstrated ability to

exceed company goals and objectives. Background includes excellent customer

service at SBC California and stellar administrative support at Metro-link,

Farmers, and City of Los Angeles. Possess excellent written and oral communication

skills, problem resolution abilities, and high level of confidentiality. Leads by

example and establishes a professional work environment.

Key Skills

Excel, Access

Outlook, Lotus Notes

Word

Types 56 wpm

Sap, Oracle

Internet Savvy

Power Point, Visual software

Scanning and Indexing

Work Experience

City Of Los Angeles Personnel - Clerk Typist

Los Angeles

Provides administrative support to analysts and investigators

Employment verification

Initiates correspondence for reference checks

Scanning and Indexing documents

Answers calls from vendors and claimants

Researches and resolves claim discrepancies

Document reproduction and mail distribution

Data entry

Maintains filing system electronically

Generates and maintains workflow reports

2007- Present

Processes and maintains highly confidential information

Live Scan fingerprinting

Initiates interview sessions for LAPD candidates

Palladeo - Purchasing Clerk

Glendale

2007

Purchase goods and issue purchase orders for branding firm

Research credit card transactions for expense reports

Updates vendor account information

Journal entries for goods purchased

Maintains electronic files of invoices and receipts

Metrolink - Administrative Assistant

Los Angeles

2006 - 2007

Provide support to fleet and facilities manager to support daily operation

Of heavy duty trains.

Issue requisitions and process purchase orders for parts and labor

Corresponds with buyers to correct discrepancies and extend contract terms

Update database to provide accurate vehicle life-cycle information

Generate monthly reports

Review employee driving history for DMV compliance

Update and maintain confidential information

Farmers - Executive Administrative Assistant

Los Angeles

Provide support to Vice President of sales channel

Generates expense reports for staff 's travel arrangements

Coordinate travel arrangements and monitors schedule

Order supplies and data products

Schedule candidate interviews and housing arrangements

Set up new hires with housing and network access

2006 - 2007

SBC - Business Service Representative

Alhambra

(Order Writer before promotion to Service Representative)

1999 - 2005

2006 - 2007

Played vital role in overseeing problem resolution for clients end-user

hardware issues

Establish new accounts for medium-size companies

Process and correct discrepancies for DSL provisioning

Generate and maintain equipment tracking records

Single point of contact for internet service provider equipment issues

Generate daily reports for call-center and workflow productivity

Increase sales team revenue by conducting trending studies on call usage

Activities and Interests

Traveling

Chile, France, Canada, Caribbean

Volunteering

Construction worker for remodel projects, natural disaster relief

Languages

Education

Mandarin

Pasadena City College,

Los Angeles Trade Tech

Contact this candidate