Barbara M. Patrick
**** ***** **** ? Geneva, New York 14489 ? 315-***-**** (H) ? 585-***-****
(C) ************@***.***
Summary
Supplier Analyst/Quality Engineer with vast knowledge of purchasing and
quality expectations in a Lean Manufacturing environment. Recognized by
management as a cooperative team player who requires minimal direction.
Contributes new ideas and seeks viable solutions to organizational
problems. A strong communicator who has gained the respect of others for
working effectively with internal and external customers. Proven track
record for applying solid problem solving skills, exercising sound
judgment, displaying exceptional accuracy and completing assignments ahead
of schedule. Cross functional team member with significant contributions to
numerous product improvement and cost reduction initiatives.
Professional Experience
Parker Hannifin Corporation, Lyons, New York
A world leader in diversified manufacturing of motion and control
technology systems.
Supplier Analyst (2002 - 2009)
. Developed, modified and maintained quality standards for products and
processes; effectively met just-in-time objectives along with quality and
cost improvement initiatives.
. Assisted and directed supplier improvements in the delivery of cost
effective quality goods.
. Worked closely with procurement team to research and recommend suppliers
that complied with divisional requirements.
. Developed and maintained excellent supplier relationships.
. Prepared and sent out quote requests; evaluated pricing and supplier's
capacity to meet anticipated needs; generated Purchase Orders and tracked
PO commitments.
. Facilitated effective supplier corrective action activities to improve
product conformance.
. Conducted in-depth reviews and audits of supplier systems. Certified
QS9001/TS16949 Management Systems Compliance Auditor.
. Effectively led process sign off for all new products.
. Directed Lean Kaizen events at supplier locations to effectively manage
supplier continuous improvement projects.
. Contributed to the success of numerous improvement teams including dock
to stock process which improved product flow by 20% and supplier
consolidation program that reduced supply base by 10%.
. Coordinated set up and maintenance of the Quality Systems International
(QSI) system/software.
. Selected by Senior Managers to develop and implement divisional web based
supplier management system that effectively monitored delivery, quality,
scheduling, forecasting and process improvements.
Quality Engineer (1995 - 2002)
. Assessed quality performance using statistical and analytical methods and
key Lean Manufacturing principles and techniques.
. Developed and implemented various methods/procedures for inspecting,
testing and evaluating precision, reliability of products, processes and
equipment.
. Contributed significantly to the development and implementation of
operator instructions and training record management.
. Developed quality system, procedures, inspection plans, performance
trends, statistical plans and cost estimates.
. Gained and maintained the respect of customer base.
. Participated in failure analysis and corrective investigations.
. Directed and managed performance of 3 quality analysts.
. Prepared reports by collecting, analyzing and summarizing data; presented
thoughtful and resourceful recommendations/solutions.
Barbara M. Patrick Page 2
Parker Hannifin Corporation, Lyons, New York (continued)
Quality Analyst (1983 - 1995)
. Performed daily inspection of production to ensure all standards were
met and analyzed Statistical Process Control (SPC) data.
. Worked hand in hand with support departments and management to ensure
daily production requirements were met.
. Trained new line operators to perform at accepted standards; acted as
resource to others as needed.
. Selected as Quality Work Group (QWG) Team Player/Leader.
Education/training/Development
Finger Lakes Community College, Canandaigua, New York
- AAS in Business Administration, 1998
Certificates
- Quality Management & Supervisory Skills Certificate - Finger Lakes
Community College
- Certified Lead Auditors - Excel Partnership Inc.
- Dale Carnegie Certificate - 12 week program
Rochester Institute of Technology, Rochester, New York
- Advanced Statistical Process Control (SPC) Program
Parker Hannifin Corporation - Attended various training courses that
includes:
Civil Treatment QS9000 Internal Auditors
How To Manage Conflict Quality Work Groups (QWG)
Interaction Management Statistical Process Control
(SPC)
Positive Power and Influence Targets
QSI Database Management Time Management