Sales Customer Service

John C. Doherty

**** ********** ***

Virginia Beach VA 23453

Academic background:

Cur ry College

Major: Business Management

M inor: Accounting

Concentration: Theatre

Professional Background:

March of 2008 to June 2010 Sales manager for Kenseal Construction products in the South

east Virginia Market.

Supervise a group of 5 employees with a sales volume of 5$ million

I ncrease sales and profit by identifying new markets or increasing existing ones

Supervise and mark all performance evaluations, reviews and expenditure

account

Forecast sales on a monthly basis

Coach, motivate and t rained all employees

D irectly involved with all operations

April 2006 to February 2008 Assistant manager for Kenseal Construction Products in the

Boston Massachusetts market covering all of New England.

H i red, t rained and supported operations and sales personnel

Developed outside strategic partners

Coordinated scheduling of deliveries and office support

A pplies cost reduction measures and work efficiencies

Generated business performance reports for review to senior management

Established and maintained quality customer service levels

A pril 2003 to March 2006 Senior sales professional for Kenseal Construction products in

Boston Massachusetts covering all of New England

I ncreased sales volume by 20% each year

Developed ter r i tory from 100,000 to 3$ million

E xceeded expected gross profit each year

Performed all functions of inside sales representative when necessary

J uly 1999 to March 2002 inside sales for Kenseal Construction products in the Boston

M assachusetts market covering all of New England

Customer service, answering phones, quoting customers, entering orders, picking

orders

Shipping and receiving of materials

P laced orders with manufacturers, controlled inventory levels

I ncreased existing accounts sales volume

Generated new business though cold calls and marketing

P rofessional Achievements:

Recognized as a top performer, attended national sales incentive t r ip7 years in a row

Successfully completed sales and sales management t raining

Presidents club recognition by Sto Corporation

Professional organizations:

Air barr ier Association of America

International Concrete Restoration Institute

Building Owner’s Managers Association

Contact this candidate