Project Manager Management
Resume:
Sherry Petty
Midlothian, Texas 76065
********@*****.***
SUMMARY
Experienced professional with proven leadership and program/project
management expertise spanning the financial services and insurance
industries. Well versed in delivering complex technology programs and
projects with teams of diverse competencies, backgrounds and locales.
Excel in leveraging strengths of resources to enhanced delivery of
requirements while maintaining schedule and managing scope. Focused on
continuous improvement of processes, effective communication and
understanding of client needs with ultimate goal of increased
shareholder value.
Additional skills include:
Results Oriented Technology Expertise
Merger/Restructure/Transition
Quality/Data Assurance Manager/Leader/Trainer
Compliance/Audit
EXPERIENCE
JPMorgan Chase & Co., Dallas, Texas
2004 - 2009
Technology Program Manager/Application Developer Lead
Conversion lead within Enterprise Systems CIS team managing data
conversion activities related to corporate mergers and internal
architecture restructure initiatives. Resource planning and
management, project plan development, identification of risks and
mitigation strategies, support of critical path development and
oversight of testing strategies and execution. Coordinate merger
related activities from mapping through post-implementation support.
Managed Data Quality function across multiple customer applications.
. Co-developed CIS Conversion team from three contract resources to
seasoned, knowledgeable team of cross-trained development staff on
merger related activities, saving in excess of $1 million.
. Led multiple merger related data conversion projects related to
BankOne/Chase/WaMu mergers, decreasing infrastructure costs
associated with multiple customer platforms.
. Oversaw development and implementation of complex data conversion
related balancing processes, developed rapport with Audit to ensure
compliance.
. Supported the first WaMu data conversion event's resource planning,
testing, dress rehearsal and live implementation while directly
managing the second WaMu event's project kickoff and associated
activities.
. Managed the second WaMu conversion to flawless implementation with
zero CIS assigned incidents.
. Implemented performance improvements to mitigate critical path
impacts from increased volume of converting customers and accounts,
reducing conversion duration from seven days to three days.
. Guided all aspects of test phase execution while supporting project
plan and critical path development, spearheading complex resource
spreading to enable overlapping conversion events.
. Implemented testing controls on Data Migration project, performed
with 100% accuracy and efficiency between two major customer
systems.
. Assumed responsibility for two diverse Data Quality teams and
immediately implemented cross training of functions, improving
processes and communications, maximizing team effectiveness and
customer satisfaction. Facilitated organizational realignment of the
Data Quality function from an external group back into the
development organization, reducing infrastructure costs by over
$500,000.
Electronic Data Systems, Inc., Dallas, Texas
1988 to 2004
Senior Program/Project Manager
Managed various teams supporting the Bank One client, overseeing sales
pursuits and proposal development while delivering on production
service level agreements and multiple project development initiatives.
Maintained budget and profit/loss responsibilities, resource
management, service delivery, project management, quality and
compliance initiatives and all aspects of systems development.
Managed the Service Delivery support tower in a high-profile financial
sales pursuit, providing the client with a detailed analysis of their
current service delivery model. Was one of 7 individuals on the
pursuit team personally acknowledged by the client's senior executive
vice president for my team's thorough and accurate analysis of their
environment under the constraints of the pursuit timeline.
Managed the transition of EDS support functions back to Bank One in-
house technical staff, working with bank executives to develop a
seamless transition plan with no service interruptions while
minimizing costs.
Led various teams during EDS' assumption of management of Strategic
Banking System (SBS) support functions, including functioning as a
lead in pursuit of this business. Ultimately assumed responsibility
for entire EDS managed function. This role required banking systems
experience, a strong client focus and program management skills.
Formed and managed a Global Environment Team, comprised of a staff of
senior technical resources, highly skilled in various technologies,
responsible for supporting multiple EDS clients on complex
infrastructure initiatives, as well as consulting engagements on
multiple sales pursuits.
Directed the EDS program component of the CIS File Merge initiative,
managing five overlapping implementations with limited resources and
pre-established implementation targets. Project scope was the
consolidation of multiple banks to one bank per state for five
different states.
Led the Bank One, Texas Production Improvement Team to transition
production support responsibilities from individual lines of business
into a consolidated team, while significantly decreasing run times,
reducing processing costs and improving the stability of production
systems. Responsibilities included people care, P&L, staffing and
production oversight.
Held various positions within EDS, further developing skills and
knowledge of leadership, program and project management, quality
practices, compliance, proposals, studies and all aspects of systems
development. Positions and projects included:
. Sept 1992 to June 1995: Technical Consulting Team
. Feb 1991 to Aug 1992: Deposits Team Senior Support & Quality
Education System instructor
. July 1990 to Jan 1991: Credit/Financial Team Senior Support
. Jan 1990 to June 1990: Segregation Project Support team
. Oct 1988 to Nov 1989: SE Supervisor and acting SE Manager-
Financial, Human Resources and Stock Transfer teams
MTech/MCorp Data Processing, Dallas, Texas
1987 to 1988
Project Manager
Served as Project Manager of the Application Programming Support
Services Group. The group was formed to develop and implement state-
wide standards and procedures. The group also provided training and
billing support, developing an internal billing system still being
used in client billing. MTech was acquired by EDS effective July
1988.
Blue Cross of Georgia/Columbus, Inc. Columbus, Georgia
1986
Project Manager
Contract Analyst on project team to convert the Atlanta plan from
EDS's Cash Control system to 16 existing in-house applications
processed at the Columbus plan.
EDUCATION & TRAINING
Columbus College, Columbus, Georgia
Columbus Technical Institute, Columbus, Georgia
PM Training: EDS Global Project Management Excellence (GPME) Program,
Microsoft Project,
PMBOK (PMI)
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