Engineer Manager

Garry A. Ponce

**** **** ***** ***. **** Plano, TX 75024

214-***-**** . *********@*****.***

Career Summary:

. Microsoft Certified Systems Administrator with 13 years of extensive

experience in LAN/WAN, Windows NT/2000/2003/2008 System and Network

Administration and Active Directory.

. Extensive background Operating Systems like Windows NT/2000/2003 Servers,

Red Hat Enterprise Linux (RHEL) 4, OS/2, HP UNIX, AIX Unix, Suse Linux

10, Ubuntu Linux 9.10, Mainframe and Macintosh G3.

. Strong background in networking using DHCP, TCP/IP, DNS, RAID, Network

Topologies, Clustering, Load Balancing, Cabling, POP3, SMTP, Subnetting,

Active Directory Group Policy Objects, IPSec Policies, Active Directory

Users and Computers Administration.

. Hardware experiences include Cisco Routers, IBM Netservers, NAS, HP

ProLiant and Dell PowerEdge Servers, SCSI Arrays, APC UPS, Print Devices,

PDUs, Cisco, HP and 3Com Hubs and Switches.

. Tools and applications include HP Service Manager 7, Lotus Notes R5/6.5,

Microsoft products, McAfee Anti-Virus products, Peregrine Service Center

5.2.1, VMware Netbackup Administrator 6, Control-M Enterprise Manager

6.2.01, VMware Virtual Infrastructure 2.5, HP Smart Start, Dell Open

Manage, Visio, Norton Anti-Virus products.

. Decisive team leader/member with extensive experience in developing and

molding team morale and team building and creating effective training

programs.

. Ability to prioritize and manage multiple tasks in a fast paced

environment and an excellent team player with good people skills.

Education / Certifications:

. Bachelor of Science in Computer Engineering graduated 1996 at the Mapua

Institute of Technology, Philippines.

. ITIL V3 Foundation Certified.

. CompTIA Security+ 2008 Certified, CompTIA ID # COMP001020017778.

. Microsoft Certified Systems Administrator (MCSA) on Windows Server 2003

Certified, MCP ID # 1997888.

. Microsoft Certified Professional (MCP) on Windows 2000 Certified, MCP ID

# 1997888.

. Currently undertaking the Microsoft Certified Systems Engineer (MCSE)

2003 certification.

"ITIL is a Registered Trade Mark of the Office of Government Commerce in

the United Kingdom and other countries."

1 Professional Experience:

PepsiCo - Frito/Lay (Permanent)

June 2009 - Present

Systems Analyst - Infrastructure Mainframe & Response Teams

. Worked both the Mainframe and Response Team issues.

. Trained the Mainframe team for Control-M batch job scheduling.

. Monitor, troubleshoot, recover and escalate Mainframe batch jobs for

Pepsi, Quaker, Tropicana, and Frito-Lay.

. Supported the Mainframe Engineers and Application Analysts by bringing

up mainframe systems through CA7, ESP, etc.

. Identify, diagnose, resolve in the resolution of equipment or program

problems and failures

. Support the Response Team in troubleshooting and resolution of site,

hardware and software issues.

PepsiCo - Frito/Lay (Contract)

April 2007 - June 2009

Systems Administrator - Infrastructure Response Team

. System administration of Windows (NT, 2000, 2003, & 2008), RHEL 4,

AIX, OS/2 and HP/AIX UNIX servers.

. Troubleshoot network connectivity issues and major server components

(BIOS, RAID/disk subsystems, NIC, etc).

. Monitor, troubleshoot, escalate and recover Control-M batch job

scheduling.

. Administration of network printer servers, NAS devices and other

appliances.

. Administration, maintenance and troubleshooting of VMware servers.

. User administration using Active Directory.

. Anti-virus updating and patching.

Bell Microproducts, Inc. (Contract)

November 2006 - March 2007

Linux Engineer

. Assembled, loaded and configured Windows Server 2003 and

Red Hat Enterprise Linux (RHEL) 4 servers.

. Troubleshoot and resolved OS, network, driver and application errors.

. Wrote small scripts using VI editor for task automation.

. Customized and network Linux systems as per Client specification.

Ocean Steel Construction, Limited (Contract)

October 2006

Cisco Network Consultant

. Assessed the network layout of the office floor that consists of two

companies to be isolated.

. Connected the newly subscribed Asymmetric Digital Subscriber Line

(ADSL) modem to the Cisco Router.

. Tested the connection by plugging one of the users to the switch at

the back of the Cisco Router.

. Connected to the router by telnet and configured the IP address of the

temporary plugged user.

. Successfully configured the users and moved the rest to the router.

The Wired Caf (Co-Entrepreneur)

August 2003 - September 2006

Network Consultant

. Designed and implemented the 30-node network layout of the LAN for the

business.

. Provided most of the software and hardware acquisition locally and

outside the country.

. Setup a Voice over IP (VoIP) telephone system to provide technical

support.

. Installed Windows & Linux operating systems as workstations.

. Administration of Deep Freeze Enterprise to protect system files,

configuration and applications from accidental deletion.

. Customized the design of the LAN to provide more additional customer

services like printing, typing, research, fax, and photocopy services.

. Provided technical training for immediate LAN/PC troubleshooting.

. Setup a Remote Access Desktop for additional remote technical support.

Self Study

2001 - 2003

. HTML

. Visual Studio/SourceSafe

. Dreamweaver 4/Dreamweaver UltraDev 4

. Adobe Photoshop 7

. Windows Script/VBScript

. VMware

. Apache

Self Training and Passed Microsoft Certified Professional (San Francisco,

California) June 2000

WorldPort Philippines, Incorporated (Permanent)

November 1999 - June 2000

System Administrator

. Designed and implemented the network layout of the LAN for the new

office.

. Upgraded the current layout from 10 Mbps to 10/100 Mbps cabling that

improved the transmission of data within each Department and within

the company.

. Migrated from Windows NT4 domain to Windows 2000 domain.

. Active Directory administration.

. Researched, analyzed and acquired the most feasible Internet

connection (ISDN, Frame Relay, and Cable Internet) based from the new

setup that will also handle interconnectivity to Sister Company and

Clients.

. Setup and co-located servers for Clients.

. Reported to the Senior System Administrator daily updates, network

problems, network and user maintenance, and other technical issues

regarding the department.

St. Joseph's College (Contract)

April 1998 - March 1999

LAN Consultant

. Consulted and proposed the improvement of the Campus' Local Area

Network to the precise need of the Campus.

. Requisitioned all the hardware (racks, servers, hubs, switches,

routers and LAN cables) and software.

. Checked and verified the installation of horizontal fiber optic cable

for inter-building and inter-departmental backbone for a more reliable

data transmission.

. Installed and configured the hardware and software for the entire

server and the client side.

. Checked all the workstation's configuration and physical connection to

the IT Center that decreased possible loose connections.

. Terminated, labeled and tested the nodes to the hubs for increased

reliability and for easier troubleshooting.

. Age-tested the LAN and Internet interconnectivity and services on all

clients from IT Center.

. Trained the Campus' System Administrator.

Tsukiden Software Technologies, Incorporated (Permanent)

June 1997 - November 1999

Senior Network Engineer

. Setup Sister Company's own domain.

. Proposed, documented and implemented the "Network Standards and

Policies" for the Company.

. Proposed and setup Red Hat Linux servers to local and remote office

that saved the Company expenses on operating system purchases and

licensing.

. Designed, proposed and implemented the network layout of the 100 Mbps

LAN for the Sister Company's new office that efficiently served for

faster data transfer.

. Trained and assigned Network Engineers to remote offices regularly

that saved the Company expenses on 3rd party LAN/WAN maintenance.

. Migrated from NTMail to Microsoft Exchange for a more reliable email

system.

. Answered technical queries from users, morning checks of

systems/software/server viruses.

. Responsible for security of LAN, and documenting the configuration of

the system.

. Performed occasional backup of data, applying server patches/updates,

and configuration changes.

. Adding/deleting/modifying user account information, resetting of

passwords, and other user management.

. Administered Solaris servers as well.

Nidec Philippines, Corporation (Japan/Philippines - Permanent)

April 1996 - June 1997

Network Engineer

. Installed, maintained and supported new servers, workstations and

software infrastructure.

. Provided technical support to users with very different levels of IT

knowledge and competence.

. Ensured the most cost effective and efficient use of servers by

allocating network resources.

. Worked closely with other Departments to analyze requirements or solve

problems.

. Suggested and provided IT solutions to business and management

problems.

. Reported directly to System Administrator for daily updates, upgrades,

troubleshooting, and other technical issues.

Line Leader

. Hired, trained, supervised and motivated a group of operators for the

Department's operation.

. Programmed some applications for the PLC machines that increased the

output of the Department.

. Programmed automation for 3D testing of sample products using CMM that

improved and accelerated the inspection of the Department and the

Visual Inspection Department.

. Trained successfully in Shiga and Nagano in Japan regarding the latest

innovations about CMM and PLC machines.

Inverter Chips, Corporation (Permanent)

September 1995 - April 1996

1 Hardware Specialist

. Hardware/software troubleshooting of Customer computer unit purchases.

. Computer unit assembly/disassembly and software installation for

Customer purchase.

ITIL V3 Foundation

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