Customer Service Administrative Assistant

Emelda Y. Mikell

***** ******** *** *******, ** *0438

Home: 708-***-****

Cell :312-***-****

Email: ********@*******.***

Objective

Seeking to obtain an entry level Administrative Assistant position in a

progressive environment,that will provide an opportunity of continued

professional growth and career advancement.

Education

Bachelor of Arts, Columbia College, Chicago, IL

January 2003

General Studies, Daley College, Chicago, IL

August 1999

HS Diploma, Proviso East School, Maywood, IL

June 1988 Certificate The Joseph

Business Entrepreneurial School Forest Park, IL

June 2010

Professional Experience

Stivers Temporary Service Oakbrook, IL

Batch Processor Feb 2008 to Aug 2008

. Converted foreign money into U.S. Currency.

. Processed Wire Transfers & distribute money.

. Proofread -edit convert and merge client files as well problem

solving.

Chicago Health and Lead Prevention Chicago, IL

Senior Data Input Operator July 1998 to July 2005

. Organized and maintained complex filing system both hardcopy and in

the system on children EBL.

. Coordinated onsite office events and department functions as needed.

. Analyzed epidemiological target areas in the Chicago land areas for

services and funding.

. Assisted in other tasks as needed or assigned. Worked with management

on special projects.

. Approved and identified alphanumeric data to be entered into the

system based upon information from Environmental Lead Inspectors

worksheets...

Girls of Grace Chicago, IL

Volunteer Feb 2009 to Oct 2009

. Mentored girls 8-18 years of age. Outside fieldtrips.

. Educated girls on the dangers of HIV. As well as bullying and loving

them.

Skills Hodgkin, IL

. Obtained over twenty years of customer service and retail

sales experience.

. Performed accurate daily reports with emphasis in customer

service. Processed basic accounting: AP/AR for two years. As

well as cashed receipts in regards to problematic accounts.

. Administered direct and indirect billing with problematic

counts. Facilitated reimbursements.

. Acquired a typing speed of 35-40 wpm, filing documents,

Microsoft Word, Excel and Power Point experience.

. Volunteered two years as a Special Events Assistant &

Corresponding in TV ministry. Organized office blood drives.

. Accounting, communication, decision-making, math,

negotiation, organization, problem-solving, and time-

management skills.

. Acquired leadership skills, and the ability to work

independently as well as with others.

Contact this candidate