Customer Service Accounts Receivable

Urvish Bhatt

201-***-**** . ******@*******.***

Objective

Highly motivated professional seeking a position in the field of financial

services

Summary of Qualifications

. 10 years of extensive experience in financial services across areas

ranging from accounts receivable/credit analysis to customer service

management

. Excellent communication and interpersonal skills that build strong

positive rapport with diverse individuals

. Outstanding organizational abilities and leadership qualities

. Effective proficiency with work-related computer technology including

all Microsoft Office Applications and SAP

Professional Experience

Accounts Receivable/Credit Analyst

SONY Inc, Park Ridge NJ May 2008 - June 2010

. Conduct credit analysis to establish risks and limits across diverse

consumer groups

. Manage portfolios of assigned accounts, identifying and investigating

irregularities and resolving all customer invoice, deductions and

credit issues

. Regulate the extension of credit on product purchases by analyzing Dun

and Bradstreet reports and financial statements, and monitoring credit

lines to ensure that high risk accounts remain viable

Accounts Receivable Analyst

Smiths Detection, Pine Brook, New Jersey April 2007- April 2008

. Reviewed customer profiles and financial histories to determine credit

worthiness

. Analyzed credit reports, and trade and financial information to set

credit limits and establish open terms of sale for new and existing

accounts

Penguin Group USA, East Rutherford, New Jersey Sept 2003 -June

2007

. Facilitated the accurate and timely processing of accounts receivable

invoices

. Addressed and resolved matters such as invalid invoices, purchase

orders and price mismatches

Customer Service Representative

JP Morgan Chase, Secaucus, New Jersey Jan 2003- May 2003

. Comprehensively assisted clients in identifying services and solutions

they require and completing documents for opening new accounts

. Cordially responded to client inquiries and concerns on all company

products and related matters

. Prepared and updated balance sheets detailing daily transactions

Help Desk Analyst

IDT, Hackensack, New Jersey Sept 1999 - Oct 2001

Education

Bachelor of Science Business Management

William Paterson University, Wayne, New Jersey 2004-2006

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