Engineer Quality Assurance

Charles R. Morris

[pic]

***** *. ***** *****, ******, KS 66062-1581 . 913-***-****.

*****************@*****.***

Objective

A dedicated engineer with extensive training on many Siemens PBX products

looking for a full-time position in PBX, PC, or Cisco installation and/or

repair.

Summary of Qualifications

. More than 25 years experience with ROLM / IBM / Siemens.

. Extensive training on most Siemens PBX products.

. 32 credit-hours of college IT training in the past year.

Education, TRAINING, and CERTIFICATIONS

United Electronics Institute, North Kansas City, MO

. Electronics Technology, 1968-1970 Received diploma.

Johnson County Community College, Overland Park, KS

. LAN Administrator Program Certificate, 1998-1999

. Networking Administrator Certificate, 2009-2010

. Member of Phi Theta Kappa, 1998-2010, GPA 3.95/4.00 with 69 credit-

hours

Cisco Networking Microsoft UNIX

Academy

Routers, LAN, WAN, Clients & Active Network Fundamenta

Wireless Servers Directory Infrastructure ls

ROLM / IBM / SIEMENS Training

7000 CBX Redwood Xpressions ROLM 9200 Hicom Trading Systems 8000

CBX 9751 CBX HiPath 3000 Phonemail Hicom 300 / 9006 9000 CBX

Picturetel HiPath 4000 Voice over IP TAC level training

Industry Certifications

HiPath 3000 SCCA 3/23/2006 HiPath 4000 SCCA 9/26/2006

HiPath 3000 SCCS 3/31/2006 HiPath 4000 SOCA 10/17/2008

EMPLOYMENT HISTORY

Field Service Engineer / Technician (11/1980 - 2/2009)

Siemens Enterprise Communications, Lenexa, KS

. Installed and repaired Siemens PBX equipment for large and small

companies.

. Updated software and configurations.

. Installed and programmed XMU, T1, CSU/DSU, LC-WIN, ACD, BVfT, Flex

Shelf, APE, IPDN, and VoIP.

. Largest customer had over 4000 telephones.

Field Service Engineer / Technician (4/1978 - 11/1980)

General Dynamics Communications Company, Lenexa, KS

. Installed and repaired PBX equipment for large and small companies.

Central Office Equipment Installer (1/1971 - 4/1978)

ITT North Electric Company, Johnson City, TN

. Installed telephone cabling and equipment in the Central Office.

. Tested equipment for quality assurance.

.

Contact this candidate