Customer Service Administrative Assistant

OBJECTIVE

To obtain a position that will effectively utilize my administrative skills

and allow for personal improvement and advancement.

PROFESSIONAL EXPERIENCE

**/** - **/** ** Army Reserve

Orlando, FL

Liaison Officer (Kuwait)

. Provide assistance and customer service to units, individual service

members, and DOD civilians for TDY, emergency leave, deploy and redeploy.

. Responsible for communication and coordination of movement of joint

military personnel both foreign and domestic within Afghanistan via

Kuwait in a timely manner.

. Responsible for providing follow-on travel for service members through

SATO and resolving any issues that may arise regarding documentation.

. Personal escort for general officers, diplomats and distinguished

officials on all movements by vehicle and aircraft.

10/07 - 12/08 US Army

Reserve Orlando, FL

Human Resource Specialist

. Assisted unit administrator with reports on staffing levels and status of

personnel; evaluated personnel qualifications for special assignments.

. Prepared and processed requests for transfer or reassignment;

classification/reclassification actions and payroll.

. Prepared and maintained officer and enlisted personnel records; monitored

suspense actions; initiated, monitored, and processed personnel

evaluations; transferred records; processed soldiers for separation and

retirement.

. Demonstrated knowledge of standardized processes for delivering a variety

of postal services, domestic and international mail, restricted mail, and

money orders and stamps; maintained inventory controls and provided

accountability for postal products; operate specialized postal equipment.

12/04-10/07

HD Supply, Inc. Orlando,

FL

Corporate Legal Assistant

. Administratively managed 52 subsidiaries throughout the United States and

Canada.

. Prepared and filed corporate annual reports, franchise tax reports,

fictitious name filings, trademarks, foreign qualifications and

withdrawals, and conducted UCC searches and filings.

. Assisted Corporate Secretary with gathering of information, meeting

minutes, various contracts and agreements; preparations for the board of

directors and board committee meetings.

. Assisted outside counsel with company formations, dissolutions, mergers

and acquisitions. Maintained compliance calendar, corporate books,

files, and subsidiary database.

5/04 - 12/04 The Practice, Inc.

Orlando, FL

Legal Secretary

. Provided legal administrative support to various law firms in different

practice areas (Corporate, Estate Planning, Health, Litigation, and Real

Estate).

. Assisted Counsel with preparation of corporate and court documents,

wills, trusts, declarations, affidavits and other legal documents as

needed and/or dictated.

. Revised, redlined and transcribed various documents; maintained calendar

and client files.

09/00 - 12/03 MedStar Health, Inc.

Columbia, MD

Corporate Legal Secretary/Paralegal

. Prepared and edited contracts, agreements, informal actions, resolutions,

and other documents as directed and /or dictated.

. Assisted hospital administrations with Medicare and Medicaid filings and

enrollment, ensuring compliance with state regulations.

. Prepared filings for certificates of good standing, articles of

incorporation, dissolutions, and mergers.

11/99 - 07/00 University Physicians, Inc.

Baltimore, MD

Administrative Assistant

. Prepared provider enrollment packets for insurance credentialing

(Medicaid & Medicare) and assisted with medical billing.

. Edited monthly reports and provided assistance with provider billing

(claims).

. Maintained departmental files, office supplies, and office equipment.

03/97 - 09/98 BlueCross

BlueShield of MD Owings Mills, MD

Executive Assistant

. Assisted the Director of Corporate Services and Real Estate with

developing various presentations and proposals.

. Generated departmental weekly and quarterly reports, budget spreadsheets,

memorandums and correspondence.

. Coordinated travel arrangements, scheduled and handled preparations for

meetings and conferences.

. Tracked and maintained scheduled projects, rent schedules, leases, and

invoices.

EDUCATION

. Human Resource Management (online program)

2009 - Present TUI University Cypress, CA

. Secretarial Science

1999 - 2001 Catonsville Community College

Catonsville, MD

. Diploma

1991 Primary Leadership Development Course

Ft. Dix, NJ

. Diploma

1988 - 1989 Defense Language Institute

Monterey, CA

. Certificate of Training

1985 Administrative Specialist School

Ft. Jackson, SC

SUMMARY OF QUALIFICATIONS

. Security Clearance: Secret

. Military Experience: 9 years Active Duty; 3 years Reserve

. Eighteen years progressive experience in administrative management and

support. Six years legal support.

. Excellent verbal, written, interpersonal skills.

. Self-motivated, multi-task oriented and superior organizational skills.

. Highly proficient with MS Word, WordPerfect, PowerPoint, Excel and

Access.

Contact this candidate