Philip Bennett

**** * ****** ** #*** ( HICKORY, NC 28601 ( PHONE: 828-***-**** (

abmj15@r.postjobfree.com

A results oriented, hands-on individual with over 18 years experience in

quality assurance, manufacturing and technical support. Proven ability to

analyze technical data, implement process improvements and manage projects

from inception to completion. Installed, maintained and calibrated fiber

optic measurements equipment. Performed technical functions throughout all

phases of production, including both electrical and mechanical

troubleshooting. Supervised technical system associates with 24/7 support

and training.

Professional Experience

ZipLocal - hICKORY, NC 2006-Current

(fORMERLY pLUS pAGES pUBLISHING/pdc

pAGES)

Advertising Consultant

. Consistently meet or exceed sales expectations for advertising contract

sales to business owners across fourteen counties. Customize advertising

programs based on needs analysis, competitor research and proper ad copy

and placement.

. Supervised, coached and mentored sales staff of seven. Recognized by

management for organizational and time management skills and the

successful closing techniques.

. Winner of Pinnacle Achievement award for top sales in assigned region,

2008.

One Source Solutions - Hickory, NC 2002-2006

Independent Sales Associate

. Self-employed consultant for payments processing provider in NC providing

merchant to consumer processing of credit cards, pre-paid phone cards and

check processing. Built client base from $0 to over $4 million in monthly

billable revenue in 16 months.

. Successful at lead generation from excellent networking skills, cold-

calling techniques and personal relationships.

. Responsible for equipment installation and first-level technical support.

Alcatel Telecommunications, NA, Claremont, NC 1993-2002

Process Control Engineering Technician

. Responsible for installation of all new measurement final test equipment

during several expansion phases. Managed and operated technical lab and

equipment, as well as providing engineering support.

. Mechanical, electrical and programming support for production equipment;

including scheduled maintenance and troubleshooting of motor controls,

electronic board level T/S, servo motors, Siemens controls, plc

programming.

. Performed all initial calibrations to satisfy industry standards and

installation of new software and upgrades.

. Developed streamlined procedures that decreased labor time and eliminated

redundancies.

Measurements Process Control Engineering Technician

. Maintained acceptability of all measurements final test equipment,

through verification of repeatability, using known NIST and Bellcore

fiber optic standards.

. Supervised and trained technical system associates. Responsible for

creation of training materials, standard operating procedures and served

as ISO representative for Measurements area.

Technical Systems Associate

. Provided mechanical, electrical and programming support for production

equipment which encompassed fiber optic calibration standards, optical

fiber theory and equipment training to manufacturing technicians and

associates.

Ma/com prodelin inc./general instrument corp.- hickory, NC 1983-1993

Customer Service & Bench Technician

. Provided technical support of direct broadcast satellite equipment for US

distributor/dealer network. Performed analysis and repair of electronic

audio and video circuits.

Quality Control Technician

. Inspected and measured fabricated parts at process level using

statistical process control. Assembly and installation of commercial and

consumer production antennas for range testing. Inspected incoming raw

materials.

. Performed various welding fixture setup and applied metal-inert gas

welding of fabricated products.

Education

Catawba Valley Community College- Hickory, nc

ELECTRO/MECHANICAL ASSOCIATE-SOME COLLEGE

CATAWBA VALLEY COMMUNITY COLLEGE- HICKORY, NC

DIPLOMA IN WELDING, METALLURGY, MACHINE SHOP PRACTICES

Jan Roovers and Associates

Dimensional Metrology for Quality Control Inspectors

References

. Available upon request

Contact this candidate