Quality Assurance Developer

Robert A. Bottorff

**** * ******** *** . ********, AZ 85353

602-***-**** . www.azcoder.com . Email: *******@*******.***

EDUCATION - DEGREES/CERTIFICATES

Western International University - Phoenix, AZ

Graduated Magna Cum Laude May 2010, Bachelor of Science in Information

Technology, GPA 3.88

EXPERIENCE

Cigna - Phoenix, Arizona

Software Developer (August 2008 - Present)

Design and development of software libraries, Web sites and services using

C#, JavaScript with jQuery, and SQL. XML and JSON both used to encapsulate

data for Web service development.

Recent project included designing and building from the ground up a C# Web

service for an external vendor utilizing XML with XSD's for data validation

which I designed, and new stored procedures.

MSI (Multi-Systems Incorporated) - Phoenix, Arizona

Software Developer (Feb 2004 - July 2008)

Handled a multitude of projects including design and coding of an ASP.NET

intranet site to track unit testing, maintaining routine builds of a major

product through Visual SourceSafe, and maintenance of legacy code written

in C++.

Developed a database-driven C# application to manage the conversion of 150

client sites, including remote connections to Windows services, SQL Server,

and performing transactional updates.

Developed a C# application to manage the testing of numerous databases,

including the removal of sensitive data related to PCI credit card

security.

Previously held positions in both support and quality assurance where I

excelled at finding the root cause of problems.

NSI for AT&T Wireless - Portland, Oregon

IT Support (Contract-only May 2003 - Aug 2003)

Performed multiple tasks in a large networking environment, including

security patch installation and anti-virus upgrades on all company notebook

computers and PC's.

Provided technical assistance to end-users with software installation and

operational issues, including replacement of internal PC components as

needed.

Sedona Staffing for DIRECTV Broadband - Portland, Oregon

DSL Tier 3 Technician (Contract-only May 2001 - Feb 2003)

Resolved PC to modem connectivity issues, synchronization issues, advanced

network troubleshooting (network backbone issues, LAN & WAN), configuration

of ISP services, home page tools support and general DSL support for

DIRECTV Broadband customers.

Nortel Networks - Phoenix, Arizona

Network Field Tech (Jul 2000 - May 2001)

Supervised contractors working on various projects inside of Qwest Central

Offices, including installation and removal of AT&T switches and Broadband

Access Nodes (OC-3/12/48, Litespan, Cisco 6100).

FREELANCE PROJECTS

Objecs.com - Phoenix, AZ

Web Developer and Technical Consultant

Web development since 2006 using PHP, JavaScript, CSS, and MySQL for local

start-up company. Continue to provide technical and code support as the

company has evolved with an additional commercial site at

personalrosettastone.com. Recently designed and developed a PHP Web

service using JSON for data encapsulation, and wrote a complementary C#

desktop client for retrieving the data over the Internet.

TECHNICAL SKILLS

Programming Languages: C#, PHP 5, C++, SQL, HTML, CSS, JavaScript/jQuery,

XML

Development Tools: Visual Studio, Aptana, Qt

Databases: Microsoft SQL Server, MySQL 5

Operating Systems: Windows Server, FreeBSD, Linux

Other: Hudson, phpDocumentor, Sandcastle, Visual SourceSafe, Git

ACHIEVEMENTS

Upsilon Pi Epsilon (International Computer Honor Society)

Member since Dec 2009

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