Software Engineer Customer Service

SURESH CHELLIAH

***C, Pacific Avenue, ********.******@*****.***

Hoffman Estates IL - 60169 Ph: 847-***-****

Career Objective

To achieve a challenging position in software design and development

with the State-of-the art Technology where my analytical, problem solving

and functional skills can be put in for the successful completion of the

project

Qualifications Summary

> Almost 5 years of J2EE experience.

> Involved in the development of web applications built using J2EE,

Struts and Spring framework.

> Analytical thinker with the ability to trace and classify issues and

timely resolution of the same.

> Performed the role as Technical Analyst and Software Engineer with

solid analytical skills and demonstrated proficiency in mentoring

individuals and in spreading the knowledge within the team.

> Strong exposure to Retail domain with wide spread knowledge across

various clients like Food lion, Sears, Kmart.

Skill Summary

Languages/

Technologies Java, J2EE,

HTML, JavaScript, JSP,

Struts 1.2, Spring,

UNIX, EJB, SQL, Servlet,

Websphere server admin tool maintenance

Core WCS Skills

WCS Order Management flow,

WCS Payment Plug-in Design,

Webservice Design/Implementation

Database DB2

Software/Tools WCS 6.0, RAD, WSAD, IBM DB2, Eclipse, UNIX,JAXB

Parsing

Versioning/Bug Tortoise SVN, JIRA, Clear Case, Microsoft VSS

Reporting Tools

Honors and Rewards

On the Spot Award at Infosys Technologies is one of the prestigious

awards given to one in the Development center.

> On the Sport Award - Apr - Jun 2008 for performing consistently as a

key player in Sears project during the period of Q2 2008.

Professional Experience

At Infosys Technologies Limited, India Jul 2005 -

Till Date

> Role: Software Engineer

Duration: 2.5 years

Client: Foodlion

Summary: For this retail client, I was involved in build and unit

testing as Software engineer for the following projects.

. Item price delivery application - Designed and performed role as

developer to build this system using J2EE, Spring and Struts.

Database used - DB2.

. Location attribute database - involved in the development of

online application for maintenance of location attribute

database. Designed and performed role as module lead to build

this system using Struts.

. Ordering and procuring system- Online application to maintain

the order/delivery schedule as a 14 day schedule instead of

existing 7-day schedule. Designed and developed using J2EE,

Spring and Struts.

. Item life cycle management project - maintains/adds new

warehouse and DSD vendors; Designed and developed using Struts.

> Role: Technical Analyst/Software Engineer

Duration: 2.5 years

Client: Sears Holding Corporation, Hoffman Estates, IL

Summary: Sears Ecommerce Transformation and enhancements. Involved in

transforming Sears.com and Kmart.com from Broad vision to WCS

platform. As part of this initiative, I performed the technical

analyst role from initial phases of design and development of post

order module. On completion of the transformation, implemented the

post order flow for the following major requirements to make Sears

compete as one of the largest online retailer.

. Local Market place - Enabling different vendors to sell their

items in Sears.com making use of sears reputation and increasing

their own sales

. Virtual Gift card

. Automotive - Enabling online sale of automotive items

. Mygofer.com - Launching with various fulfillments such as Take

With, Store Pickup, Home Delivery, Back to store, Vendor Direct

. Auto Refund - Enabling cancellation of store pickup items

through the customer service application.

. Presell - Enabling the facility to place orders for certain

items online well before the release date, for instance,

upcoming film's DVDs, but the items will be fulfilled once the

release date is reached

. Reserve and Pay - reserve the item online and pay/pickup at

store.

. Admin tools - attribute maintenance - to add/modify attributes

on an online product which includes default fulfillment,

inventory threshold, store pickup eligibility, offline

indicator.

Personal Details

> Date of Birth: 30th April 1984.

> Marital Status: Single

> Nationality: Indian

> Visa Status: Valid H1 B Visa.

Educational Details

Bachelor of Computer Science and Engineering at Jeppiaar Engineering

College, Chennai- August 2001 to May 2005

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