Management Project
Resume:
JEAN PANYARD
Farmington Hills, MI 48334
***********@***.***
Professional Summary
Skilled professional excels in strategic problem resolution and creative
solution implementation. Strong proficiency in Project Management and adept
at identifying process improvement opportunities and facilitating change
management.
. PMP Certificate expected August 2010
. Superior supplier and client relationship management skills
. Excellent at leading Cross-functional Teams supporting project
implementation and delivery
. MS Office: Word, Excel, Access, Publisher, Visio, SharePoint, Outlook
CAREER HISTORY
Certified Investigations International LLC / 2010
Project Coordination - Administrator
. Project based initiative completed. Review HR records for compliance.
. Initiate background checks and fingerprinting per State of Michigan
Licensing requirements.
. Audit case files.
. Convert case management to QuickBooks.
Agile1 / 2006-2009
Supplier Implementation Specialist
. Responsible for business process analysis of corporate operations
successfully incorporated revised policies and procedures effectively
establishing in-house supplier engagement tool selection.
. Liaison for Corporate and IT development of supplier applications and
databases.
. Communicated stakeholder needs to both customers and vendors effectively
facilitating project accuracy and consistently delivering on deadline.
. Implement and manage supplier engagement, facilitate status meetings and
reporting.
. Manage open issues tracking and resolution.
. Anticipate, initiate and coordinate issues with program team as client
advocate and provide counseling for enhancements on existing projects -
as required.
. Manage relationships and resource requirements with other team members,
partners, vendors and suppliers
. Provide input regarding opportunities for continuous process and
productivity improvements.
. Ability to produce documentation in fast paced environment
. Identified Minority and other disadvantaged suppliers to ensure Client
successfully fulfilled minority objectives.
. Responsible for Supplier qualification reviews and recommendations, from
pre-contract through execution and compliance.
. Prepared communications presenting meaningful and required Webinars for
clients and vendors ensuring timely and clear engagement and updates.
. Regularly performed all activities simultaneously across multiple Client
implementations.
. Experienced in complete lifecycle implementation from RFI (Request for
Information) through successful renewal of MSA (Master Service
Agreement).
. Co-architect for proprietary Supplier RFI management database.
. Trained and supervised users regarding data management use and execution
of all database implementation tasks.
. Designed, instituted and managed remote contract office and resources
located in Glendale, Ca.
. Recipient 2007 Agile1 Chairman's Club Award.
Kelly Services, Inc. / 2005 - 2006
Temporary Support - Marketing & RFP Department
. Provided administrative and analyst support to the US Sales Support
Staff.
. Utilized mandatory Kelly style/templates for formatting RFPs.
. Created project workload spreadsheet to track analyst activity.
. Created and assembled materials for transmittal of final RFP documents
including online portal filings.
. Provide ad hoc creative support.
Cystic Fibrosis Foundation / 2002 - 2005
Director Special Events
. Maximized Special Events budget allocation delivering increased event
presence year over year.
. Consistently increased annual event net revenue 25%+ each year.
. Earned high marks for use of pre- and post-event analysis and
implementation of key learnings to drive ongoing event success and
ensuring positive ROI.
. Championed Special Events PR by writing Press Releases and acting as key
Media spokesperson and SME (Subject Matter Expert).
. Led the creation of targeted direct marketing materials from concept
through delivery.
. Responsible for managing staff and volunteers to facilitate fundraising
objectives and ensure event success.
. Drove volunteer and organizational initiatives by successfully
interfacing with all cross-functional support teams.
. Regularly capitalized gift-in-kind donations to limit event expenses to
under 5% of total budget.
James P. O'Neill, Attorney / 2001 - 2002
Legal Assistant
Primary assistant to independent legal practitioner. Provided billing,
legal assistance and contract management support. File documents as
required at court. Interview clients and assist with referencing case
information.
bd's Mongolian Barbeque / 2000 - 2001
C-Level Executive Administrator
Performed general executive administrative support functions including
booking over $250,000 in executive travel arrangements. HR support for new
hires including benefits administration and employee training. Conducted HR
Benefits analysis and recommendations for health plans costs across
multiple states. Coordinated all IT service contract procurement and
contract management support for office restaurant sites.
1987 - 2000 Various part-time positions held while raising my children at
home: Group W Cable (Advertising Sales); Dearborn Facilities and Services
for the Retarded - DFSR (Event Coordinator); Schoolcraft College (Alumni
Coordinator). GM NAO, HR Administrative; GM EDS, HR Administrative.
Education
University of Michigan - Dearborn, BA Political Science
Certifications and Affiliations
Free Press Public Relations Program for Non-Profits - Participant. Grant
Writing for State Programs - Center for Non-Profits, Ann Arbor. City
Appointee to Promotions Committee - Southwest Oakland County Cable
Commission. Girl Scout Leader, Advanced Outdoor Program Facilitator -
Michigan Metro Girl Scout Council.
Personal Enjoy international travel. Reading. Spending time with my
family.
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