Sales Manager
Resume:
BRITT HOLLINGSWORTH, MBA
Dallas, TX *****@**.**.***
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EXECUTIVE VICE PRESIDENT, RETAIL SALES
Successful leader with track record of effectively driving sales, marketing
operations and P&L results of multi-location retailers to excellence.
Business manager who facilitates a team for plan execution, with efficiency
and enthusiasm. "Left- and right-brained manager" who inspires unit
managers and direct reports with an infectious passion for exceptional
customer service, and an appreciation for enjoying the execution of what
needs to be done.
( Top and bottom line grower ( Sales team developer
( Account/relationship developer ( Management mentor/coach
( Entrepreneurial, "multi-hat" ( New market innovator
( Management succession planner ( Complex solution
communicator
er
Professional Achievements
. Increased by 200%, commercial account revenues with new local client
relationships.
. Ten-fold increase in traffic and sales by implementing business model
for special events.
. Added 22% to bottom line by outsourcing HR functions.
. Reduced costs 20% and wait-time two days on store supply purchases.
. Orchestrated 24% lease cost savings for corporate offices.
Experience
Consultant (Independent) 2009-Present
Performing contract jobs for miscellaneous solicited needs, both retail and
mineral lease
Chief Operating Officer (Reporting to CEO) 2006-2008
JPO Management Inc. (dba Glamour Shots) - Frisco, TX
National franchise chain of 50 mall-based portrait studios
Led commissioned store managers, their Regional Managers and more than 700
studio employees. Successfully managed cost containment controls, trained
sales technique, resolved escalated customer issues, policies/procedure
conflicts, and legal disputes; also served in in-house marketing
capacities. Established and strengthened key relations with potential
corporate partners. Coordinated all store purchases.
. Reduced store payroll by $1M via staffing efficiencies implemented.
. Lowered supply costs by 32% and payroll by 5%, via establishment of an
online purchasing/discount program, and creating a chain of approval,
next-day delivery, and a control for keeping managers in their stores.
. Increased monthly portrait frame sales by 12% per average store.
. Researched & negotiated new site for corp. office relocation - 24%
overhead reduction.
. Coordinated closure of 16 stores and the intra-company distribution of
equipment, fixtures and customer work-in-progress, saving over $100k.
Britt Hollingsworth 817-
480-5186
Chief Operating Officer (Reporting to President) 1996-2006
(started as VP of DFW Store Operations) 1988-1996
House of Frames / Starcrest Moulding - Fort Worth, TX
Chain of 40 retail art & picture framing galleries, primarily in the
Southeast / wholesaler of framing materials & supplies
Directed all sales and marketing activities, including store operations,
warehouse showroom, wholesale, and outside commercial sales efforts.
Supervised and led 40 store managers and operations of warehouse
manufacturing facility; held responsibility for hiring/terminating
decisions, relocations, and P&L. Created plan & oversaw training of all
managers. Established and facilitated merchandising plans and components
for store/office showrooms and tradeshows; developed creative materials for
various advertising media formats, such as catalogue, coupon, newspaper,
and radio.
. Increased production efficiency by 50%, reducing order-to-shipping cycle
time by the same.
. Implemented online retail store, adding 20% to annual art revenues.
. Designed and facilitated company brand for consistency (merchandising,
store appearance, etc.), enabling a "stepping up" of target demographics
and store locations.
. Expanded product line to include complimenting d cor merchandise and
point-of-sale items, increasing store traffic & average sale by 30%,
resulting in sales increase of 22%.
. Developed & implemented an incentive bonus plan that reduced manager
turnover by 50%, elevated store manager morale, and improved quality of
recruits.
. Instituted multi-unit oversight for successful managers, reducing
payroll costs by 15% in relevant stores & duplicating proven successes.
. Implemented program for store operations succession management.
. Developed business plan for ancillary startup operation
Additional Work Experience:
Independent contractor for oil & gas leasing of XTO (Ft. Worth, TX) - 1
year
Consultant for misc. retail companies (Dallas, TX) - 1 year
Partner in East Texas Christmas tree farming operation (Lindale, TX) - 12
years
Operations officer & loan services consultant for First City Bank (Houston,
TX) - 5 years
Education
Baylor University - Waco, TX ( MBA - Marketing/Finance ( BBA -
Management
Professional Affiliations
CEO Netweavers Executives in Action
Loaned Executive to the United Way Executive Roundtable of Dallas
(ERT)
Board Member - Leukemia/Lymphoma Society Legacy Outfitters Ministry
Board Member - Noble Equity Resources American Assoc. of
Professional Landmen
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