Sales Customer Service
Resume:
Mary Lee
**** ****** ***** **. # *** Austin, TX *8704
****.*******@*****.***
www.marycentral.com
OBJECTIVE
Offer extensive design and technical expertise with managerial skills dedicated to working within a team of committed individuals. Diversity is the key in
professional development and therefore I am open to accept challenging assignments to contribute and further my career .
TECHNICAL EXPERTISE
Proficient with Adobe Creative Suites including Photoshop, Illustrator, InDesign, and Flash; Microsoft Office including MS Office, PowerPoint, Excel, and
Outlook. Familiar with Final Cut Pro and HTML development. Extensive experience with both Mac and PC platforms.
EDUCATION
Texas State University, San Marcos, TX
B.A., Communication Design, Minor: Mass Communication, 2009
Texas State AIGA Group
WORK EXPERIENCE
Appiction LLC, Austin, TX
Freelance iPhone Application Design, 2010
• Designed print applications, buttons and icons for iPhone and other smart phone devices.
• Worked with creative directors and developers to finalize customer deliverables
The Whitley Printing Company, Austin, TX
Web and Print Designer, 2009 - 2010
• Used sophisticated design software to create email and html website designs.
• Interacted with management and clients on a daily bases to define project scope.
• Provided customer focused design services for various higher education contracts.
• Promoted within one month from freelance to full time position after proving reliable, efficient, creative, and professional abilities.
• Acquired skills in html development by effectively cutting images and creating pixel dimension grids for web developers.
• Designed print campaigns for national scholastic recruitment campaigns including: letters, coupons, envelopes, brochures, postcards, logos, original
illustrations, and university mascots.
• Designed in-house marketing including company flyers, thank you cards, company web design, holiday cards and notepads.
• Worked in a team-oriented environment to prioritize and deliver deadline driven materials to nationwide clients.
• Reviewed customer deliverables to ensure strict specifications for mass printing.
Neiman Marcos Last Call, Austin, TX
Contemporary Sales and Merchandising Associate, 2009
• Provided customer service support.
• Merchandised racks for visual appeal and store presentation.
• Distributed product and maintained a fluid environment for sales.
• Assisted customers with transactions and questions.
• Provided support to associates.
• Telephone marketing to inform customers of events and in-store promotions.
• Tracked inventory in order to maintain accurate pricing.
Big Fuel Communications LLC, New York, NY
Intern, 2008
• Provided clerical duties including: compression of pdf files, scanning documents, faxing, signing for packages, distributing mail, and ordering office
supplies.
• Hosted and greeted clients
• Collaborated and participated in creative meetings and brainstorming sessions
• Set up power point pitches for prospective new clients.
• Transcribing and logging video production for documentation and organization of production.
• Set up cameras for video shoots.
• Set up hospitality room for talent on video shoots.
• Support organization of casting calls.
• Assisted Art and Creative Directors with mock up designs and locating proper visuals for clients.
Coldwater Creek, Austin, TX
Stock Manager, 2007 - 2008
• Based on my established success and demonstrated organizational abilities, hired to open one of the largest retail locations by setting up new
backroom and directing the layout and organization of the new store and product.
• Developed system and trained employees for streamlined access and maintenance of the stock room.
• Managed and delegated jobs for fluid and efficient flow of merchandise exiting and entering the store and stockroom.
• Worked closely with upper management to solve immediate store issues.
• Utilized Microsoft Excel and Word to organize and keep track of merchandise data.
• Received and processed shipment on a daily basis to be distributed throughout the store.
• Made appointments for online orders, phone orders, and transfers of merchandise to main distribution center, clients and between stores.
• Provided customer and sales support.
• Performed monthly store floor changes requiring constant reconfiguration and evolving organization of merchandise.
Michaels, Austin, TX
Scrap Booking Teacher, 2006 - 2007
• Developed a class curriculum.
• Taught a range of ages and skill levels to access their creative abilities in layout and design.
• Designed examples and prototypes to follow as examples for students.
• Demonstrated various tools and techniques for optimal creative use of Michaels scrap booking product.
• Participated in weekend promotions providing marketing for classes and sales of the store product.
Express, Dallas and Austin, TX
Stock Manager and Visual assistant, 2003 - 2007
• Promoted to Stock Manager in 2006 after extensive service as Sales Associate.
HONORS AND VOLUNTEER ACHIEVEMENTS
• Deans List 2007 for outstanding academic achievement.
• Team Leadership Breakthrough 2003 JDFI Rapport leadership international certification.
• Salado High School Outstanding Student Award 2003 in advanced art.
• Texas Higher Education early graduation scholarship 2003.
• Salado High School Art Club Founder and recognized for efforts in the community 2003.
• YMCA Volunteer at Healthy Kids Day 2010.
• AIGA participating member and volunteer in Austin, TX 2005-2010: Attended studio tours, meetings, and volunteer support for local events.
• American Heart Association Austin, TX 2007-2008: Volunteered with events that include Find Your Heart in Arts show and the Heart Ball Charity Gala.
• Austin Children's Shelter Austin, TX 2006- 2009: Provided support for fundraising and mentoring for shelters that take in abused children.
• Camp Summit Counselor Dallas, TX 2004: Supported and assisted with activities and campers’ living skills.
• Design Event Creative Summit Volunteer.
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