Quality Assurance Software
Resume:
Jeffery P. Sulwer
Bloomingdale, Illinois 60108
*********@*****.***
SUMMARY
A forward-thinking and hardworking information technology professional
with extensive experience in testing, debugging, technical writing,
scripts, and automation. Recognized as an experienced CSTE testing
coordinator on a quality assurance information technology team of
developers and production support personnel. Uses store systems
software development process lifecycle techniques to write test
scripts. Possesses a background in manual and automated software
testing.
TECHNICAL SKILLS
Environments: Web testing, PC, Client Server, IBM Mainframe, IBM
AS/400, Novell Netware, Windows,
Software: AS/400 Command Line, SQL, JCL, Windows, Visio, Bentley
MicroStation CAD, Word, Excel, PaintShop Pro, PowerPoint, Scheduler,
Access, HTML, WebEdit, Adobe Photoshop, MathCad, Visual Basic,
Database Management with DbVisulizer, UNIX/LINUX.
EXPERIENCE
Walgreen Company Corporate Headquarters, Deerfield, Illinois
Senior Software Tester, Software Test Analyst, Store Systems SIMS
Information Services Department 1999-2010
o Responsible for testing and debugging AS/400 as well as Internet
platform software applications.
o Tested strategic inventory management system (SIMS) and web-based store
software applications, such as store inventory software, pharmacy item
movement, barcode RF devices, and photo release testing.
o Wrote test scripts from functional requirements, Macros, and Micros, as
well as scripts for automated software testing.
o Contributed to planning and implementation of early lifecycle error
reduction among programmers and developers.
o Used Excel and Access to design/maintain spreadsheets to effectively
monitor and track project information.
o Defined and created test data required for test cases. Developed
detailed test cases, including expected results.
o Performed data FTP, FTS, JCL, and Mainframe transmissions.
o Used UNIX commands to find, send, and transfer files on SCO servers in
the RX pharmacy.
o Responsible for CMAT support, advising users on correct procedure to
complete CMAT process.
o Prepared project management documentation. Provided training in Tomcat
releases and validation for coworkers on production (PR) team as well
as developers and consultants.
o Maintained/supported PR-QA test environment. Developed best
practices/procedures to ensure excellent state of test environment and
improve PR-QA testing initiatives and results using SDLC (Software
Development Life Cycle) process.
o Provided support to maintain store environment, reflecting real store
by obtaining new test equipment on availability and keeping test
environment pristine.
o Encouraged team members with direction and guidance in successfully
accomplishing day-to-day activities.
o Project managed Software Release Schedule for production release.
o Contributed to development of photo PR-QA test environment maintenance
and setup procedures.
o Led initiative to discover cause of software load to fail in production
with Intercom+.
o Responsible for testing Java applications called 'Incubator', 'Fill
outs and Reduce Excess' and other Java based applications. The
applications used programs on the AS400 and mainframe called 'Tomcat',
'HTTP server' and 'property files' (wrklnk) which allowed data on the
Java application (user's screens) to be displayed. I tested the new
enhancements before they were sent to production of over 7500 stores
o Performed testing on 'Intercom plus' Java application a pharmacy tool
for filling patients prescriptions. The production application got
information from millions of customers in the Walgreen customer
database.
o Tested web pages and store software for Security Breaches.
Universal Oil Products, Ltd., Des Plaines, Illinois
Quality Assurance Tester, Information Technology Department 1997-1999
o Performed testing and debugging of new software applications for
Windows NT platform chemical engineering projects and estimated
petrochemical operations costs.
o Tested computer aided schedule A (CASA) releases against company
standard desktop software. Documented CASA errors in tracking system.
o Served on team to build test scripts. Wrote issues, followed up with
developer to troubleshoot problem, found resolution, and retested
issue/bug.
o Conducted regression testing of new releases.
o Performed software calculations to verify end result.
o Wrote test plans for chemical engineering software.
ADDITIONAL EXPERIENCE
Purchasing Agent/Buyer, Maintenance Department, 1990 -1997.
Responsible for maintenance and plant purchases. Consolidated
purchase agreements for petrochemical process parts and supplies.
Initiated decentralization of plants waste management system,
recycling 32.5% of disposable material and saving $16,000 per year.
Negotiated service contracts on tank repairs, saving $75,000 per year.
Served on team to reengineer storeroom and reduce inventory, saving
$1,000,000 by increasing inventory turnover. Proposed use of
computerized engraving machine, resulting in annual labor savings of
$2,261.
Contractor/Coordinator, Maintenance Department, McCook, Illinois.
Ensured on-site contractors complied with company and state-required
safety/work activities. Coordinated safety training and proper
documentation for contractor personnel. Acted as liaison between
contractor personnel and company, ensuring timely submission of
permits and safe work practices. Secured bids for repair of
petrochemical storage tanks. Contracted plant improvements, including
replacing office HVAC systems.
EDUCATION
College of DuPage, Glen Ellyn, Illinois 1995-1999
CERTIFICATIONS
Certificate in Relational Database
Certified Software Test Engineer (CSTE)
PROFESSIONAL DEVELOPMENT
Store Systems Software Development Process (Lifecycle), 2000
SQL, 1999-2000
AS/400 Command Line Database, 1999-2000
Mercury WinRunner 2000-TE, Mercury Test Director, 1999
Quality Assurance Testing Techniques, 1998
Computer-Based Training, 1997
AFFILIATIONS
Chicago Quality Assurance Association (CQAA)
Chicago Software Process Improvement Network (C-SPIN)
Quality Assurance International (QAI)
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