Service Sales

Christina M. Tobin

***** ********* *****, ******** *******, MI 48312 email: ******@************.***

Home 586-***-**** Cell 586-***-****

Objective To secure a position that leverages my knowledge and experience in the legal and accounting

industries.

Professional experience

Client Service Associate (Global Audit Team Coordinator)– Ernst & Young, LLP

July, 2007 - December, 2008

Beginning July 1, 2007 began new position as Audit Team client service associate.

■ Coordination of client-site audit team

■ On-boarding of new team members, supervising intern assignments and projects

■ International coordination of all client services – audit, tax and inpat/expat tax matters

■ Analysis of budgets, fee tracking and documentation received from international teams.

■ Processing bankruptcy court fee application and AR tracking.

■ Verification of firm independence monthly, quarterly and annually with client worldwide.

■ Tracking and monitoring global fees within all service lines to support SEC independence

requirements

■ Preparing for team status meetings, coordinating global conference calls

■ Preparing instructional correspondence for global client teams

Client Support Specialist (Expat Coordinator) – Ernst & Young, LLP

May, 2004 – June,2007

■ Primary client contact (program administrators, HR, payroll, client inpat/expat assignee

population and internal global staff).

■ Coordinated aspects of engagements for tax and related services for international

assignee programs; including authorization lists, billing, client meetings and advisory

services.

■ Coordinate and maintain tracking of documents, tax return process and assignee

information

■ Coordinate contact via email and firm applications to assignees regarding services and tax

preparation.

■ Perform all billing functions for Detroit/Toledo HCGM clients, including use of GFIS

applications to run reports and process invoices

■ Prepare documents and presentations for staff and departmental meetings

■ Inform EY Foreign offices of eligible services and billing procedures for assignees

■ Track foreign invoices for payment and/or dispute, coordinate with billing of clients for

reimbursement

Legal Assistant/Administrator – Beadle, Burket, Sweet & Savage, P.L.C.

August,1994 - February, 2003

■ Meet with clients; prepare formal and informal estate probate forms from interview,

using EPIC Forms for HotDocs, file at Wayne, Oakland, Macomb and St. Clair County

Probate Courts.

■ Prepare real estate documents, including commercial and residential purchase

agreements, lease agreements, lease assignments and lease renewals, mortgages,

land contracts and related closing documents. Order title commitments and assist in

reviewing closing packages.

■ Perform legal research on Westlaw and Loislaw.

■ Prepare correspondence, contracts, estate plan documents and other agreements.

■ Draft pleadings, including, Complaints, Answers, Affirmative Defenses, various

Stipulations and Orders, Defaults, Affidavits and Motions for Default, and Orders of

Dismissal.

■ Draft Landlord/Tenant eviction pleadings, including 7-Day Notices, Summons and

Complaints, Default Judgments, Judgments and perform necessary post-judgment

collection actions.

■ Prepare draft discovery, including, Interrogatories, Requests to Admit, document and

witness Subpoenas and Deposition Notices.

■ Order UCC Search information from local municipalities and the State of Michigan.

■ Prepare Articles of Incorporation/Organization for new business entities, IRS Form

SS-4 and 2553, Shareholder Agreements, Minutes, Shareholder/Member Certificates,

Subscription Agreements and related documents related to various business entities.

■ Perform accounts receivable functions, including preparation of invoices, statements

and posting to account ledgers in Timeslips 10.5.

■ Perform accounts payable function, including maintaining records of payables,

preparing payments, and investigating and resolving billing issues with vendors.

■ Reconcile and maintain both client trust account checking account and office expense

checking account, including monthly expense listing, bank deposits, client fund

ledgers and accounts payable.

■ Prepare individual client tax returns, assist in preparation of estate tax returns, K-1's,

1120 and 1120S for corporate clients and 1065 for LLC clients.

■ Order supplies for law office and maintain necessary building supplies for landlord.

Tax Preparer - Nationwide Tax Service, Eastpointe, MI 48021

January, 1991 – April, 1995

Interviewed clients, prepared tax returns

Trained new preparers on office procedures

Maintained daily, weekly and yearly personal sales totals

Service Dispatcher - Bob Maxey Lincoln Mercury, Detroit, MI 48224

August, 1992 – February, 1993

Assigned vehicles to technicians and maintained service log

Coordinated repairs with sales staff

Prepared warranty claims

Assisted service manager in resolving denied claims

Arranged for vendor services and rental vehicles for customers

Education Wayne State University – Detroit, Michigan

Masters of Science in Accounting Program, Current GPA 3.0

Anticipated Graduation date: April 2011

Anticipated completion of CPA requirements – April, 2010

Central Michigan University – Off Campus Metro Detroit

BS Administration – emphasis Organizational Administration – Cum Laude

Graduation May, 2008 - GPA 3.72

Macomb Community College - Warren, MI

Associates of Applied Science - Legal Assistant - Summa Cum Laude

Graduated May, 1997 – GPA 3.76

Summary of Qualifications

Microsoft Office XP, Lotus Notes, Powerpoint, Global Tracker, myEYOnline Admin,

EYOrganizer, GFIS, eyBiller, Novient, ECF, Trax, GoSystem, EyOnline, Timeslips 6.0,

Kiplinger’s Tax Cut, Quickbooks, BNA Tax Management software, EPIC Probate Forms for

Hot Docs, Westlaw On-line, and Loislaw

Memberships

Macomb County Probate Bar Association Member

1997- 2003

Girl Scouts United States of America – Volunteer Brownie Leader, Otsikita Council

1999 - 2002

Contact this candidate