Ryan Guerrera
** ****** ** *********, ** *****
H: 978-***-**** C: 781-***-****
************@*******.***
Summary of Qualifications
Solid PC experience in Windows 2000/XP/Vista/7 environment
Proficient in the usage of Microsoft Office tools: Word, PowerPoint and Excel
Knowledgeable in the set up of PC and proficient in the installation and support of commercial software
Experience working directly with customers and clients, understanding their needs and exceeding their
expectations
Career Background
Store Manger
Gamestop, Plaistow, MA 10/08 – 05/10
Managed and overseen the setup of new store, hired new successful team and trained them to understand
the stores goals and how to exceed them.
Tracked and monitored inventory of over 20,000 items
Budget control, staffing schedule, payroll management
Overseen store marketing displays and sale promotions
Sales Rep
Sears, Salem, NH 7/06 – 02/09
Selling appliances and electronics to customers, product knowledge to help advise customers on their
choices
Customer support & service, schedule delivery & repair appointments for clients
Dining Room Manager 09/05 – 05/06
Coral Oaks Senior Living, Palm Harbor, FL
Managed over 30 wait staff for one of the biggest senior living homes in the state.
Event planner, set up and breakdown of functions, supervised and staffed functions
Account management, budgeting control, staff scheduling
Maintained dining room to meet HACCP and OSHA standards
Education
CompTIA A+ Certified
Johnson & Wales: Associates Degree in Culinary
Woburn High School: High School Degree