Manager Sales

Felipe J Pintone

***** ****** *** **** * Everett, WA 98208

(Cell) 206-***-****

(E-mail) ************@*******.***

OBJECTIVES

An Operations Administrator position that offers the opportunity to use my

expertise in operational leadership and growing strong client relationships.

EDUCATION

Bellevue Community College

December 2004

Associates Degree in Business Administration

PROFESSIONAL EXPERIENCE

Relationship Manager/Client Service Manager K e y B a n k

2007 - Present

• Provides direction and guidance for KeyCenter staff on

operational/regulatory procedures including managing, staffing and

scheduling Tellers.

• Ensures compliance with operational, security, and audit

procedures and timely completion of branch monthly tasks.

• Performs monthly account recon on branch general ledgers and

branch accounts.

• Performs monthly, quarterly, semi-annual, and yearly audits in

compliance with federal regulations.

• Maintain close client relationships with established bank clients.

• Perform Financial Reviews for existing and prospecting

consumer and commercial clients.

• Take and process any incoming consumer and commercial loan

applications.

• Liaison between Spanish clients and the bank.

Branch Manager Sound Community Bank

2005 – 2007

• Manage and supervise the branch operations and sales.

• Establish branch business plan.

• Educate, train, motivate, and coach team members in sales and cross-

selling.

• Supervise and assign team members’ responsibilities.

• Attain and retain new commercial clients.

• Cultivate relationships with new as well as existing clients, including

Spanish speaking customers.

Mortgage Loan Consultant Pacific Crest Savings Bank

2004 –2005

• Facilitate customer with mortgage needs.

• Cooperate with customer with refinance needs.

• Knowledgeable in personal financial statements.

• Initiate commercial lending and commercial real estate financing.

Head Teller, New Accounts Redmond National Bank

2001- 2004

• Responsible for cash drawer and balancing of cash drawer.

• Responsible for accounts payable of bank

• Open new accounts and assist in the lending process.

• Oversee and train new employee.

• Implemented procedures and regulations in accordance to audit

specifications.

• Facilitate sales and service of retail banking products.

Teller Bank of America

2000-2001

• Responsible for cash handling.

• Credit card specialist for the branch.

• Region interpreter for Spanish speaking customers

• Responsible for attracting and maintaining Spanish customer

relationship.

SKILLS

Outstanding organizational skills; communication skills; excellent

interpersonal & collaborative skills; works cooperatively & effectively

in diverse groups; fluent in Spanish; and a current notary public.

MS Word, Outlook, Excel, Internet and Power Point.

Contact this candidate