Orlando Kelly, MBA, PMP, CSM
*** ******* **. ( Glendale, CA 91205 ( (H) 818-***-**** ( (C) 818-***-****
( ************@*********.***
IT Program Manager ( Project Manager ( IT Management ( Senior Project
Manager
PROFILE
Talented and accomplished IT management professional and certified Project
Management Professional (PMP) with proven ability to facilitate corporate
success through effective leadership of IT initiatives and programs.
Special expertise in systems management, solution development, software
development life cycle (SDLC) and Agile methodologies. Adept at managing
global, multi-site teams, migrating voice and data services, and
coordinating application deployments. Excellent problem solving, budgeting,
and forecasting skills.
Project / Program Management ( SDLC Management ( Scrum ( Jar/Jad ( Global
Team Leadership ( Process Improvement Infrastructure Management ( Project
Scoping ( System Analysis & Improvement ( Business Case Design Requirements
Determination ( Data Center Technologies ( Change Management ( Circuit
Provisioning
Risk Assessment ( Business Analysis ( Cost Control ( IT Security ( Product
Acceptance ( QA ( RFP/ROI/LOI
PROFESSIONAL EXPERIENCE
KAISER PERMANENTE, Los Angeles, CA 2006 - 2010
Project Manager, Lead, Health Plan Administration
Oversee complete application and system design, development and/or upgrade
projects for $40B healthcare organization. Supervise up to 4 Senior Project
Managers and 40+ core team members across several states. Administer
project budgets as large as $6M. Manage conceptualization, definition,
development, deployment, Sarbanes Oxley (SOX) compliance documentation and
closeout phases for projects.
. Enabled millions dollars in forecasted savings by leading project to
optimize Medicare Letters production and generation system. Created 13
standard Centers for Medicare, Medicaid Services (CMS) approved templates
for use nationwide, replacing 295 manual letters, and completed six
quarterly Medicare based software releases. Additionally upgraded system
to allow online document viewing and data consolidation.
. Increased system capacity for California Broker Sales Compensation
system. Improved QA, development, user acceptance testing, and production
functions.
. Led modernization of Medicare Common Membership records system, which
included improvements to member Medicare premium billing, records
payment, and data sharing processes.
BAXTER HEALTHCARE, BIOSCIENCE DIV., Westlake Village, CA 2005 - 2006
Project Manager, Global Information Technology, Regulatory Affairs
Oversaw development of Global Product & Registration Information System
Product Information Database for $5.3B division of Baxter Healthcare.
Application provided uniform, validated platform for global product
registration and regulatory submission processing. Administered $1.2M
budget. Prepared all product documentation, plans, test plans and scripts,
processes, flow charts, and use cases. Carried out business requirements
analyses, SOP development, product selection and implementation.
. Effectively coordinated project members in US, Europe, and Latin America.
. Personally wrote project concept documentation and presented to Senior
Management for approval.
. Achieved go-live status in US, completing first phase of global project.
AMGEN, INC., Thousand Oaks, CA 2004 - 2005
Project Manager, Quality Assurance (contractor)
Directed transitioning of Formulation Development Laboratory to cGMP-
compliant facility for $15B biotechnology firm. Negotiated contracts,
presented on-site demonstrations of specialized cleaning equipment,
authored all documentation, and performed vendor selection. Administered
$2M budget and supervised team of 12. Created project plans. Worked closely
with multiple departments and partners.
. Managed communication and planning for Personnel in Plant (PIP) QA
activities at Abgenix and Cardinal Health. Formalized communication
policies, batch records flow, and file transfer processes. Coordinated
matrixed team of 30+ from QA, QC, and Manufacturing.
. Developed project plan to monitor product movement from distribution and
storage.
Orlando Kelly, MBA, PMP, CSM ( Page 2
BAXTER HEALTHCARE, BIOSCIENCE DIV., Westlake Village, CA 2000 - 2004
Project Manager, Global Communications
Directed International Intranet Steering Committee on new web technologies
and standards. Supervised team of 12 in US and Europe. Planned and
delivered web services and applications for business units in Austria,
Germany, Japan, and Italy. Managed all internal intranet design activities.
Negotiated service agreements and technology purchases. Administered
project budgets.
. Led implementation of kiosks for HR department, allowing individuals
attending technology conferences to submit resumes and obtain corporate
information.
. Improved intranet performance by centralizing SLAs and support,
relocating intranet infrastructure, and performing infrastructure
upgrades.
. Successfully migrated global IQ/OQ/PQ applications from Austria to US,
and managed validation.
. Saved $275K per year in data and voice costs by overseeing installation
of DS3, DS1, and PRI circuits, implementing network monitoring, and
enhancing infrastructure.
. Project managed $2M construction and consolidation of regional data
centers in California.
PSOMAS & ASSOCIATES, Los Angeles, CA 1997 - 2000
IT Systems Manager
Hired, trained, and supervised 2 local IT team members to administer UNIX
and NT servers, 200+ Windows workstations, and professional print services
for three locations.
. Consulted to City of Beverly Hills on implementing static and dynamic web
applications for R&D purposes.
PREVIOUS EXPERIENCE
Project Manager, TICKETMASTER CORP., Los Angeles, CA 1996 - 1997
Manager, Network Services, BROADWAY STORES, Los Angeles, CA 1995 - 1996
Sr. Business Analyst, BANK OF AMERICA, San Francisco, CA 1994 - 1995
Application Developer, CATALINA MARKETING, Anaheim, CA 1991 - 1994
Manager, Material Control, CM GOVERNMENT ELECTRONICS DIV., Woodland Hills,
CA 1989 - 1991
EDUCATION
MBA w/concentration in International Business, Keller School of Management,
Pomona, CA
BS in Computer Information Systems, DeVry, Pomona
CERTIFICATIONS & TRAINING
PMI Project Management Professional (PMP)
Certified Level 2 Project Manager, Kaiser Permanente
Agile Certified Scrum Master (CSM)
TECHNICAL SKILLS
Windows, UNIX, MS Office, MS Project, MS Sharepoint, MS Visio, Ariba,
Cognos, Oracle 8i, IIS, HTML, Flash JavaScript, SQL, ColdFusion, Photoshop,
Interwoven Teamsite, ETL processes, Caliber RDM, CDF/CDP Processes, Niku
Workbench, Remedy, Quality Center, ASP, JSP, .NET, TCP/IP, DHCP, DS3, DS1,
and PRI circuits, fiber links, and more
MILITARY EXPERIENCE
US Army Active / US Army Reserve