Sales Associate

EXPERIENCE

Advertising Representative, Chicago Tribune Media Group, April 2008 to

March 2010, Chicago, IL

. Answered inbound calls across multiple markets to successfully execute

hundreds of insertion orders per week for online and print newspaper

editions.

. Proofread obituaries daily and shared ideas to improve business

practices.

. Administrative duties including but not limited to: email, faxing,

typing, & internet research.

. Developed relationships and utilized soft sales techniques to aide

customers in finding the right products to meet and exceed sales

conversion quotas.

. Worked with customers by answering questions, researching/resolving

issues, and trouble-shooting problems.

. Ability to quickly toggle between applications and confidently

navigate multiple ad order entry systems.

Clinical Research Coordinator (Volunteer), Apex Medical Research, Inc.

November 2008 to August 2009, Chicago, IL

. Coordinated and conducted research protocols in a manner that ensured

quality, consistency, timeliness, accuracy and patient safety.

. Maintained frequent face-to-face, written and telephone contacts with

various persons involved in the study, including but not limited to

the patients, doctors, pharmaceutical sponsors, and all levels of

Research Centers staff.

. Recruited and screened candidates for study eligibility and

enrollment; including handling patient flow charts, scheduling,

managing data forms, and queries.

. Collected informed consent process and ensured participant information

and entry of data using procedures to maintain privacy and

confidentiality are held.

Sales Associate, Ann Taylor Loft, June 2006 to April 2008, Chicago, IL

. Provided exceptional client services by assisting buyer in making

sales decisions and exhibiting Ann Taylor service standards.

. Actively communicated with store management regarding client

concerns.

Consistently meet and exceeded individual goals and contributes to

store's overall goals

EDUCATION

The Illinois Institute of Art-Chicago-January 2006 to June 2008, Chicago,

IL

Bachelor of Arts in Fashion Marketing & Management

Columbia College - September 2003 to May 2005, Chicago, IL

SKILLS

Proficiency in Microsoft Office: Word, PowerPoint, and Excel.

Proficiency in Adobe: InDesign, Photoshop, Illustrator.

. Proven ability to work as a member of a team.

. Strong verbal, written and interpersonal skills.

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