Training Maintenance

Resume of Daniel W. Rosenfield

**** *** *** ******, **********, Ohio 45229 513-***-**** (c) 513-221-

**** (h)

Knowlege transfer and the facilitation of understanding and wisdom:

Technical Writing, Documentation, Training, Quality System, and

Change/Transition Management materials and program development specialist.

Serving industry and business on a per-project or extended/full-time basis.

Extensive experience in researching, validating, developing, writing,

publishing, delivering, and conveying technical and complex ideas and

concepts via comprehensive, understandable technology and business

documents and programs. Highly successful working independently, and

collaborating with all levels of personnel in a wide range of cultural

environments in processing, manufacturing, and business. Certified ISO

Auditor, Six-Sigma LEAN Black-Belt certification pending (06-2010).

Expertise includes (not limited to):

Job instructions and SOP for Establishing documentation Document control

assembly; job-station; programs Training program

Quality-control; equipment Photo-documentation content,

operation; startup and Documentation of new facility design,

shutdown; maintenance; facilities, implementation

teardown; storage; cleaning; processes and procedures, (in-house and customer)

reassembly; changeover; et-al Visualization tools

CIP/SIP/Pigging; safety (PPE, Retro-documentation of Train the trainer, and

Confined spaces, existing physical facilities, mentoring

Lockout-Tagout, et-al) processes, procedures, et-al Job definitions and

Job instructions, SOP, and User/Customer manuals and analysis

tools for instituting, guides Capture of corporate

improving, and sustaining Root-Cause-Investigation and knowledge and wisdom

Quality initiatives and Analysis (interviewing and

related programs for ISO auditing, preparation for shadowing)

facilities applying GMP, ISO certification (employee, Risk and hazard

cGMP, ISO, Six-Sigma, TQM, job instructions and related identification,

Integrated Work Systems tools) litigation mitigation

(IWS), et-al Compliance documents materials

Instructional manuals for Flow-charting: Process, Classroom and work-floor

consumer and industrial work-flow, critical-path, teaching of select

product end-users organization mapping and topics

Technical manuals, analysis Change management

illustrations, photos

Selected experiences:

Process Pigging Systems, L.L.C., Cincinnati, Ohio

Currently - Ad hoc

On-going development and writing of promotional materials, product

technical specification documents, pigging system operating and safety

documents. Developing content for the company website and other web-based

applications. Conducted Six-Sigma project to identify improvements of the

Quality Assurance process for C-I-P (Pigging) system components and

assemblies.

Procter & Gamble Manufacturing, Greensboro, North Carolina

12/2007 to 04/2008

Developed, wrote, and published comprehensive, cGMP compliant production-

line operator and maintainer manuals for existing and new toothpaste

filling and packaging line machinery and HMI. Documented and validated

setup, startup, operating, shutdown, LOTO, cleaning (teardown and

reassembly), CIP/SIP, changeover, and routine maintenance. Extensive safety

coverage included hot-water operations (sanitizing), piping connection

validation, PPE, et-al.

Toyota Motor Manufacturing North America, Erlanger, Kentucky

08/2006 to 09/2008

Developed and published a series of unique LOTO (lockout-tagout) safety

materials for use in the Quality Laboratory on automotive component testing

machinery. Retro-documented existing mission-critical operation support

systems, created visualizations for maintenance and troubleshooting.

Mays Chemical Company, Indianapolis,

Indiana

01 to 04/2006

Collaborated with the methanol delivery group SMEs to design, research,

develop and coordinate an extensive maintenance and safety training program

for maintenance technicians to safely repair and maintain methanol storage

and delivery systems. Documented equipment maintenance procedures and

created a unique GMP compliant technical manual for chemical handling

system maintenance personnel.

General Electric Aircraft Engines/Belcan AETD Corporation, Cincinnati,

Ohio 07 to 10/2005

Collaborated with special-technologies groups to design, develop, organize

and coordinate extensive training programs for the training of military jet-

aircraft engine maintenance and crash-investigation processes and

procedures (SOP) to Republic of South Korea and Turkish air-force aircraft

engine maintenance personnel. Included train-the-trainer and direct

interaction with the learners.

CCOEC, L.L.C., Norwood, Ohio

01/2005 to 11/2007

Managed, on a contractor basis, the technical writing and documentation

section of this multidisciplinary engineering support company. Developed

and published technical manuals, related guides, and safety materials for

customers.

KAO Corporation, Southeast Asia Operations, Bangkok, Thailand

06/2004 to 06/2005

Corporate Quality, Personnel Development, Change, and Technology Training

and Transfer Specialist Collaborated with the Southeast Asia Vice-

president to facilitate and manage corporate change by researching,

mapping, designing, developing, implementing, advising and mentoring long-

term personnel development, quality and technology training programs and

operations-support materials, via the internet and telephone.

Page 2 of 4: Resume of D. Rosenfield

CDO Technologies, Dayton, Ohio

06 to 10/2004

Developed IQ-OQ-CQV, cGMP compliant cleaning and sanitation, product, and

raw-material handling SOPs and documents; set-up and safe-shutdown and

startup procedures; training materials and SOPs for off-loading raw-

materials and operating liquid-filling and packing lines. Created

visualizations of cGMP compliance activities for training personnel to

operate various facets of the facility's operations.

KAO America, Cincinnati, Ohio

10/2001 to 03/2004

Corporate Quality, Personnel Development, Change, and Technology Training

and Transfer Specialist Collaborated with the Vice-president of Product

Development and the Quality Manager to facilitate and manage corporate

change by researching, designing, developing, implementing, and mentoring

long-term Quality, Safety, Compliance, personnel development, technology

training programs and cGMP operations support materials.

. Enabled the rapid start-up of a new cGMP compliant production facility

with high initial accuracy in job task performance through the development

and implementation of a formal technology and job-skill training program

and the creation of quality standards and practices and controls, and job

and safety instructions.

. Standardized quality-testing policies and practices.

. Mentored personnel during the implementation phases of the corporate

change process.

. Researched, documented, validated and flow charted (including critical-

path) the company's entire business operation from raw-material in-take to

product delivery, management's decision-making including product-selection

and product-development, packaging. The mapping project enabled the

efficient installation and startup of SAP software.

Bushman Conveyor, Cincinnati, Ohio

07 to 12/1999

Developed, with a team of three, the comprehensive documentation and

validation activities required to obtain ISO certification. From raw

material intake to release of finished product.

Erpenbeck Machine Tools, Cincinnati, Ohio

09 to 11/1998

Conducted an in-depth OSHA style risk/hazard assessment of the machinery,

premises, and work practices. Wrote a comprehensive presentation of the

findings, along with corrective-actions to be taken, to reduce the

company's Worker's Compensation and business insurance premiums. Conducted

classes on electrical, chemical, and general safety, LOTO, troubleshooting,

PPE, machinery cleaning for the detection and prevention of leaks and

hazards. Administered safety certification tests issued by the company's

insurance carrier.

Paramount's Kings Island, Kings Mill, Ohio

08 to 11/1998

Conducted training sessions on the calibration and use of precision

mechanical measurement devices (gage-blocks, calipers, micrometers, et-al)

to assess the quality of the various styles of bearings used in the

amusement-park's rides, such as the roller-coasters and vertical-lift

rides. Administered post-course competency-based certification tests.

A&P Technologies, Cincinnati, Ohio

12/1997 to 07/1998

Developed, wrote, and published the comprehensive documentation needed to

comply with GMP standards and to obtain ISO certification. From raw

material intake to release of finished product. Developed incoming material

and tooling quality standards and practices.

Training Systems, Incorporated, Monroe, Michigan

09/1995 to 05/1996

Conducted job analyses of automobile production workers use of linear

measuring tools, in preparation for the conversion (automobile industry) to

the metric system from the United States customary units. Developed

training courses leading to the understanding of the potential initial

problems caused by the use of the metric system, and the accurate

application of metric tools in place of the United states customary units

tools.

Procter & Gamble Manufacturing, Hunt Valley, Maryland

07/1994 to 06/1995

Developed, wrote, and published comprehensive, cGMP compliant production-

line operator and maintainer manuals for new lipstick filling and packaging

line machinery and HMI. Documented and validated setup, startup, operating,

shutdown, LOTO, cleaning (manual teardown and reassembly), CIP/SIP,

changeover, and routine maintenance. Extensive safety coverage included hot-

water operations (CIP/SIP), operating configuration validation, PPE, et-al.

Procter & Gamble Manufacturing, Lima, Ohio

10/1992 to 06/1993

Developed, wrote, and published comprehensive cGMP compliant production-

line operator and maintainer manuals for new liquid fabric softener filling

and packaging line machinery and HMI. Documented and validated setup,

startup, operating, shutdown, LOTO, cleaning (manual teardown and

reassembly), CIP/SIP, changeover, and routine maintenance. Extensive safety

coverage included hot-water operations (sanitizing), piping connection

validation, PPE, et-al. Included two additional contracts with the heavy-

duty liquids department (Lima, Ohio) and a parallel project in the

Sacramento, California, plus training/operations materials development

consultation with Mexico City manufacturing plant management.

Procter & Gamble, Sharon Woods Technical Center, Cincinnati, Ohio

02 to 09/1992

Developed, wrote, and published comprehensive, cGMP compliant Pilot

Research Laboratory equipment operator and maintainer manuals for an

experimental fabric softener product manufacturing machine. Documented and

validated assembly, setup, startup, operating, shutdown, LOTO, cleaning

(manual teardown and reassembly), CIP, changeover, and routine maintenance.

Extensive safety coverage included radio-isotope based measuring equipment

safety, machine safety, PPE, et-al.

Page 3 of 4: Resume of D. Rosenfield

Teledyne Precision, Cincinnati, Ohio

10/1991 to 01/1992

Managed a team of packaging engineers commissioned to increase a Rockford,

Illinois contract-packaging (P&G - Anderson Packaging) company's

productivity at a minimum cost. The project encompassed measuring,

assessing, and refining all machinery operating parameters, reconfiguring

product flow paths, designing a new maintenance protocol, and measuring and

validating the production increase. The resulting 20% increase, costing

less than $100,000, exceeded expectations.

Hull and Associates, Cincinnati, Ohio

02/1988 to 8/1991

Performed multiple roles for this engineering design firm, including: the

design, construction, and documentation of processes for the

electrochemical machining of titanium aircraft (military) and stationary

turbine blades; designing, constructing, and documenting the control system

for a high-vacuum electron-beam welding system; researching and validating

high efficiency lubricants; performing the duties of purchasing agent.

ART Architectural Woodworking, Cincinnati, Ohio

04/1991

Conducted an in-depth OSHA style risk/hazard assessment of the machinery,

premises, and work practices. Wrote and published a comprehensive

presentation of the findings with corrective-actions to be taken to reduce

the company's Worker's Compensation and business insurance premiums.

Conducted classes on electrical safety and troubleshooting, chemical and

general safety, LOTO, and PPE. Conducted an extensive OSHA style

risk/hazard assessment of a company work-site (Cincinnati Museum Center at

the Cincinnati Union Terminal) and recommended corrective actions to be

executed to comply with OSHA regulations.

Fujitec Elevator, Lebanon, Ohio

12/1990 to 02/1991

Conducted training sessions on high-voltage electrical system

troubleshooting and the selection and use of testing equipment and the

interpretation testing results for troubleshooting; comprehensive safety

(LOTO, electrocution prevention, et-al).

Cincinnati Milacron, Lebanon, Ohio

08 to 11/1990

Conducted a comprehensive training program on understanding digital systems

and the selection, use, of testing equipment and its results in

troubleshooting; electrical system troubleshooting and comprehensive safety

(LOTO, electrocution prevention, et-al).

Union-Camp Corporation, Springboro, Ohio

01 to 05/1990

Conducted a comprehensive training program on plant maintenance system

setup, electrical and mechanical equipment troubleshooting, the theory and

operation of power-transmission, power-control, hydraulic, pneumatic, web-

control systems and equipment. This training program encompassed three

operating shifts that were being prepared for the installation of new paper-

converting machinery, and included comprehensive safety (LOTO, et-al).

U.S. Medical Corporation, Cincinnati, Ohio

01 to 09/1989

Developed, wrote, and published comprehensive instruction manuals for the

setup, operation, teardown, safe cleaning and maintenance of a series of

evacuators of surgical LASER generated smoke. Researched (NIOSH, NIH) the

composition of LASER vaporized tissue smoke and its impact upon the

surgical team and patient, discovering recent, unpublished, findings

indicating that live virus DNA was present in the smoke and that a

sterilizing/anti-viral/bacterial mechanism was needed to treat the

evacuator exhaust airstream. Recommended that a sterilizing mechanism be

installed in the smoke-evacuator. Collaborated with medical personnel to

ensure that the procedures recommended for the safe and effective cleaning

and decontamination, and subsequent killing of live virus DNA, prevented

contamination of the maintenance technician.

Telesis Corporation, Chillicothe, Ohio

03 to 08/1988

Developed, wrote, and published comprehensive set-up and operating manuals

for the company's proprietary manufacturing process control hardware and

software. Performed Beta testing and validation of the software and

computer hardware. Developed, in collaboration with the sales department,

advertising materials for the proprietary systems.

American Power Development, Cincinnati, Ohio

07/1987 to 01/1988

Documented the development, construction, and installation of on-site

electrical power generation equipment (co-generation). Developed, wrote,

and published operating and safety manuals for this start-up company.

Listing of technical writing, documentation, and related training

activities from 1987 to 2010 [number of projects if >1]: Note: The

preceding chronological listing of activities does not include all

companies, and there are overlapping activities.

A&P Technologies [2]; American Power Development [3]; ART Architectural

Woodworking [2]; Belcan Advanced Engineering Technologies Division/General

Electric Aircraft Engines [2]; BellSouth [2]; Bushman Conveyors [3];

Champion Horseshoe [2]; Center for Manufacturing Technology [3]; Cincinnati

Milacron [5]; Contractors Warehouse; CJ Laser [5]; Department of Defense--

Defense Logistics Agency [2]; Erpenbeck Machine Tools [4]; Fujitec Elevator

[2]; Harris Corporation; Hull & Associates/U.S. Navy/GEAE [6]; Lear

Precision [2]; Mays Chemical Company [2]; Paramount's Kings Island

University; Proctor & Gamble [6]; Process Pigging Systems, L.L.C.; Queen

City Reproductions [2]; Teledyne-Precision; Telesis Corporation [3];

Training Systems, Inc./Chrysler, General Motors, Ford [3]; Toyota Motors

Manufacturing [3]; Union-Camp [3]; U.S. Medical [3]

Page 4 of 4: Resume of D. Rosenfield

Experience prior to technical writing, training, and documentation

activities:

Cincinnati Technical College, Cincinnati, Ohio

Academic and Employment Coordinator and Instructor, Science and Humanities

Department 01/1986 to 06/1987

. Responsible for student recruitment, retention, advising, and co-op job

placement for the Mathematics, Computer programming, Chemistry, Materials

Science, and LASER Electro-optics courses.

. Designed, developed custom course-work; marketed, and taught custom

training programs.

. Provided guidance for job interviewing and retention

. Mediated student/institution and student/employer conflicts.

. Developed advisory committees, co-op and full-time employment resources,

and provided interviewing, job-retention, and soft skills training and

mentoring.

. Developed and taught courses: Materials Science, Technical and Remedial

Mathematics, Instrumentation, Computer interfacing.

. Assessed incoming students for learning style, education level, and

program placement.

. Reconstructed the Science of Materials training facility, rewrote the

course of study, and taught courses including Strength of Materials,

Stress-Strain testing, Hardness, Creep, and related topics.

. Increased enrollment in the department's five course offerings by 25%,

and enabled the renewal of two previously under-subscribed courses.

Administrative Intern

Academic year, 1977

. Assisted the president, and the academic and facilities vice-presidents

in the development of training grants, policy and program development,

faculty relations, and general business activities.

Great Oaks Joint Vocational School District, Cincinnati,

Ohio

Senior Instructional Designer and Instructor - Industrial Electronics

07/1974 to 01/1986

. Co-constructed and taught Industrial Electronics junior and senior year

courses.

. Designed and implemented classroom/laboratory facilities.

. Constructed and taught adult-education courses in electronics and

electricity.

. Developed advisory committees, co-op and full-time employment resources,

and provided interviewing, job-retention, and soft-skills training and

mentoring.

. Designed and developed computer-based interactive learning modules.

. Assessed incoming students

Education

. Doctor of Education: University of Cincinnati, Cincinnati, Ohio

. Electronics Engineering Technology: Valparaiso Technical Institute,

Valparaiso, Indiana

. Behavioral Science and Behavioral-Event Documentation, University of

Maryland

. Administrative Intern, Cincinnati Technical College, Cincinnati, Ohio

Training and Certification

. LEAN Six-Sigma Black-Belt (certification pending, 06-2010), ISSSC,

Cincinnati, Ohio

. Six-Sigma (Green Belt), Xavier University, Cincinnati, Ohio

. ISO-9000 (Auditor), Edison Institute (Vanguard), State of Ohio

. Root-Cause Investigation and Analysis, Xavier University, Cincinnati,

Ohio

. Change Management, Xavier University, Cincinnati, Ohio

. Behavior Modification, University of Cincinnati

. Brainstorming, University of Cincinnati

. HAZMAT (Kao America Corporation)

. Fire and Safety Systems Technology, Simplex-Grinnel Corporation

. Business Ethics, Harassment Identification and Prevention, Corporate

Communications Skills, Diversity, Corporate Security (GEAE/Belcan

Corporations)

. Instrumentation and Automation (National Instruments, Tektronix, Allen-

Bradley, Becton-Dickinson)

. Industrial Electric Power Distribution (Cincinnati Gas and Electric

Company)

Software currently in use: Word, Visio, OpenOffice, CorelDraw, PowerPoint,

Excel (limited)

06-10

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