Customer Service Manager
Resume:
Alyssa Caughey
Mesa, Arizona 85204
*********@*****.***
Education: Golf Academy of America Phoenix
Graduate 2009
Applied/Occupational Associate Degree in Golf Complex
Operations
and Management
. Concentrated in Golf Professional and General Golf
Management
. Achieving certificates in teaching and tournament
operations
. Golf Facility and Operations Management
. Methods and Advanced Teaching
. Tournament Operations
High School Diploma - 1999
Related
Experience
The Fresh Market, Fort Myers, FL 07/07-
05/08
Assistant Front End Manager
. Provided customer service on a daily basis,
. Supervised 20+ employees, scheduling work flow for better productivity
. Responsibility for all merchandising inventory pricing and accounting
procedures.
Publix Supermarkets, New Port Richey FL 11/97-10/06
Customer Service Relations
. Managed customer service relations/resolution/retention
. Responsible of monitoring accounting procedures and front end
duties to improve efficiency productivity.
. Supervision of 100+ employees responsible for store operations
Skills Computer competency in Word, Excel and PowerPoint, excellent
customer service, excellent writing and communication abilities,
hard working and self motivated.
Volunteer AZ Special Olympics, 2009 FBR Open, First Tee Jr. Clinic,
American Red
Cross, March of Dimes, Habitat for Humanity, United Way,
References
Timothy Wilkins, PGA
Program Director for GAA
Chandler, Arizona
***.*******@***********.***
Ryan James Lancaster
Instructor for GAA
Chandler, Arizona
**********@***.***
Ed Ekis, PGA
Teaching Professional / Instructor
Chandler, Arizona
******.****@***********.***
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