Customer Service Medical Billing

Poresha Cosey

**** **** ****** ***** ? Brooklyn Park, MN 55443 ? 651-***-**** ? 612-246-

**** ***********@*****.***

Objective: To contribute my skills and experience in a position in the

customer service industry

Professional Achievements:

Medical Billing and Coding

. Perform eligibility checks for patients seeking PCA care

. Answer phones, direct calls, and answer questions

. Order files and ensure all paperwork is correct and up to

date

Health Care/Personal Care Attendant/Hospice Care

. Two years experience

. Assisted daily care/hygiene of the elderly

. Prepared nutritious food and snack; assisted with feeding

. Maintained the cleanliness of the client's home

. Planned events

Retail/Warehouse/Shipping & Receiving

. One year experience

. Provided customer service and cashiering

. Worked fast food counter, completed food prep, and washed

dishes

. Loaded and unloaded trucks, palletized, and shrink wrapped

packages

. Used hand scanner for record keeping

Skills:

. OSHA food safety

. MS Word/Excel

. Time management skills

. Creative team leader

. Work well under pressure . Ability to

multitask

. Zip code sorting

. Packaging experience

Experience: Pillsbury United Communities Minneapolis, MN

Medical Billing and Coding July 2009 to Present

Pillsbury United Communities Minneapolis,

MN

PCA Intern June 2008 to September 2008

Change of Style Minneapolis, MN

Customer Service/Cashier April 2008 to July 2008

Federal Express Brooklyn Park, MN

Package Handler April 2007 to August 2007

McDonalds St. Louis Park, MN

Crew April 2006 to June 2006

Home Care Chicago, IL

Personal Care Attendant May 2003 to August 2005

Certification: American Indian OIC Minneapolis, MN

Patient Feeding/CPR Certification received April 2009

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