Manager Technician

CINDY A. TOLLE

**** *. ****** *****

Sierra Vista, AZ 85650

520-***-**** (home)

520-***-**** (cell)

E-mail: *********@*******.***

EXPERIENCE SUMMARY

Ms. Tolle's experience encompasses over 25 years of extensive

technical experience including installation of user designed

Telecommunications equipment, performing electromagnetic compatibility

testing, writing technical Engineering Installation Packages (EIPs), test

and evaluation, operations and management of databases, computer systems,

and office facilities. Ms. Tolle was the Subject Matter Expert (SME) for

rotary wing platforms and responsible for military standards conformance

and interoperability testing, as well as developing cost estimates and

managing the task labor and accounting budget. She has planned major

complex tests to evaluate equipment performance. She has designed and

adapted plans, techniques, and configurations to ensure that equipment was

properly tested. She has interfaced with numerous Program Offices to

resolve any issues and coordinated the work; and reviewed, analyzed, and

supervised the technical work of others.

SECURITY CLEARANCE. Top Secret.

EDUCATION: Ms. Tolle graduated Magna Cum Laude from Northern Arizona

University with a Bachelors Degree in Public Administration in May 2010.

Ms. Tolle is a member of the Golden Key International Honour Society, Phi

Kappa Phi Honor Society, and the National Dean's List.

Formalized/Specialized

Year

Northern Arizona University Bachelors Degree/Public

Administration 2010

Cochise College Associates Degree

2006

Defense Acquisition University Test and Evaluation

2006

EMPLOYMENT HISTORY

Northrop Grumman Information Technology/TASC. Joint Interoperability

Test Command (JITC) Fort Huachuca, Arizona (MAR 2002 - FEB 2010)

As a Rotary Wing Test Engineer, assigned to the Force

Application/Force Protection Portfolio, Platforms Branch, Joint

Interoperability Test Command (JITC), Fort Huachuca, AZ, Ms. Tolle was the

Task Leader for rotary wing interoperability communications testing

(UHF/VHF/HQI/HQII/SINCGARS/ SATCOM/DAMA) to include testing of the MH-60R

Seahawk helicopter; the MH-47G Special Operations Chinook helicopter; the

CH-47F Chinook helicopter; the AH-1Z Cobra and UH-1Y Huey helicopters; the

MV/CV-22 Osprey Tilt-Rotorcraft, the UH-60M Black Hawk helicopter, the HH-

60H Utility helicopter, the VH-3D/VH-60N Presidential helicopters, and the

CH-53K Heavy Lift Replacement Program helicopter. Ms. Tolle was also

responsible for conducting testing of the C-130J aircraft, KC-130 F/R/T

aircraft, and MH-60S helicopter, the Multi-Band Multi-Mission Radio

(MBMMR), and the Combat Survivor Evader Locator (CSEL) system. All of

these tasks required extensive involvement in coordinating with the

customer and supporting commands, writing complex test plans, procedures,

reports, and certifications based on MIL-STD's and conducting

interoperability testing of airborne and man-portable communications

systems. Ms. Tolle was responsible for labor and accounting of tasks with

an annual budget of one-half to three-quarter million dollars, task

execution plan preparation, and cost estimates and analysis for all the

rotary wing tasks. Ms. Tolle's accomplishments were rewarded with eleven

of the JITC "Golden Eagle" awards for outstanding performance.

VALIDITY Corporation. Joint Interoperability Test Command (JITC)

Fort Huachuca, Arizona (NOV 1999 - FEB 2002)

As an Electronics Technician Maintenance III, assigned to the Radio

Frequency Test Facility, Joint Interoperability Test Command (JITC), Fort

Huachuca, AZ, Ms. Tolle was assigned to write the test plans for the Combat

Survivor Evader Locator (CSEL), Tactical Air Control Party-Modernization

(TACP-M), Single Channel Ground Airborne Radio System (SINCGARS) Waveform

Conformance Test Procedures, Digital Modular Radio (DMR), and Fleet Combat

Support, MH-60S Interoperability Testing. Ms. Tolle also participated in

testing of the AN/PRC-117F Radio and Tactor Ruggedized Computer System for

the Air Force TACP's. Ms. Tolle performed as Senior Supervisor for testing

of the Multi-band Multi-mission Radio (MBMMR) overseeing in excess of 37

military and civilian personnel. Her accomplishments were rewarded with

two of the JITC "Golden Eagle" awards for outstanding performance.

Ms. Tolle performed as the lead installer involved in a major

installation project for the United States Air Force SCOPE Command located

at the JITC. Her responsibilities included installation of all

telecommunication and electronic components to include: Cisco Hubs and

Routers, Line Conditioning Units, Orderwires, Processors, Operator Control

Panel Units, Interfacing Patch Panels, Multiplexers, and Modems. Also

responsible for fabrication, testing, and termination of CAT5 cables (AMP

50 pin, DB-9/15/25/50, RJ-45/11), wire-wrapping of all cross connects in

the main distribution frame, and testing and verification of operation of

all systems.

Automation Research Systems. Sierra Vista, Arizona (AUG 1997 - OCT

1999)

As an Information Mission Area Technician, Ms. Tolle was responsible

for writing engineering installation packages (EIP) to upgrade the United

States Army Forces Defense Information System Network-Europe (DISN-E)

existing wireless digital communications (microwave) radio and fiber optic

(FO) systems. Her responsibilities included verifying the Major Item Bill

of Materials (MIBOM) and Installation Bill of Materials (IBOM) for seven

different install sites spread out over Europe were inventoried, delivered

and received at these sites in an expeditious manner. Ms. Tolle conducted

electromagnetic compatibility testing utilizing the Army Signal Command's

FMS-101 software at various sites worldwide. Ms. Tolle is qualified to

install and test the following equipment: ADC Digital Signal Cross-Connect

patch panels (DSX-1 and 3), AT&T D4 Channel Bank (24 and 12 channel), Fiber

Optic Interface patch panels, Main and Combined Distribution Frames, Echo

Canceller. Ms. Tolle is familiar with soldering and wire wrap techniques,

proper safety techniques, and is accustomed with the execution of

grounding, bonding, and shielding practices relating to Direct Current (DC)

and Alternating Current (AC) power panels and cabling up to and including

250 MCM.

Silver City/Grant County Board of Realtors (MAY 1994 - JUL 1997)

As a Licensed Realtor specializing in residential and ranch

properties, Ms. Tolle also served on the Board of Directors for the Silver

City/Grant County Board of Realtors.

Automation Research Systems. Sierra Vista, Arizona (JAN 1992 - OCT

1993)

As a Junior Information Mission Area Technician, Ms. Tolle was the

Task Leader for the Propagation Engineering Support project for the United

States Army Information Systems Engineering Command (USAISEC). Her duties

included loading Defense Mapping Agency (DMA) data into the USAISEC

topographic database, and conducting computer runs to verify data for

accuracy. She created topographic data in VAX/VMS format and PC format for

customers using the Army Frequency Engineering Software (AFES). Ms.

Tolle's major responsibilities included preparing man-hour/cost estimates,

work-plans, technical reports and estimates to completion for the project.

She was responsible for operating and maintaining the ARS management

database using Dbase IV for all ARS personnel assigned to the ISEC-IMA

contract

DynCorp. Sierra Vista, Arizona (JUN 1989 - JAN 1992)

As a Class A Technician, Ms. Tolle performed data compilation and

analysis for the Army's Joint Tactical Information Distribution System

(JTIDS) project. Ms. Tolle provided computer graphics and flowcharts using

JTIDS system data provided. She was responsible for system operation to

include decoding JTIDS messages in TADILJ and IJMS languages. She was

responsible for preparing test plans, reports, and schedules.

Bell Technical Operations/DynCorp. Sierra Vista, Arizona (JUL 1987 -

JUN 1989)

As the Office Manager, Ms. Tolle supervised the secretarial staff and

provided administrative requirements of 11 Division Engineers. Her duties

included preparing documents, test plans, reports, and time and cost

estimates. Ms. Tolle was also responsible for document review and editing

for final publication and personnel time card administration.

Strom Technology. Memphis, Tennessee (JAN 1985 - MAY 1987)

As the Purchasing Manager, Ms. Tolle reviewed and audited Bills of

Material (BOM) for electronic parts and equipment and formalized and issued

requests for quotations to qualified vendors for communications systems.

She established purchasing requests based on vendor acquisition needs and

was responsible for maintenance and distribution of accounts payable and

receivable. Strom Technology is a Government Contractor for the United

States Navy.

Consolidated Analysis Center Inc. (CACI). Bath, Maine (JAN 1982 -

MAY 1983)

As an Inventory Management Specialist, Ms. Tolle managed records of

spare parts for U.S. Navy Fast Frigates (FFG) at the Supervisor of

Shipbuilding (SUPSHIP), Bath Iron Works, utilizing the Sycor Communications

terminal.

United States Navy. Naval Air Station, Brunswick, Maine (SEP 1978 -

JUL 1980)

As an Aviation Electronics Technician assigned to VP-10, NAS

Brunswick, Ms. Tolle performed scheduled and emergency maintenance of

avionics components for anti-submarine warfare aircraft (P-3). She also

conducted pre- and post-flight avionics and subsystems acquisition testing.

Honorably Discharged.

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