Active Directory Maintenance

Erald Velmishi

**** **** ****** *: 646-***-****

Glendale, NY 11385 ********@*****.***

OBJECTIVE

Seeking a position as a Desktop Support/Junior Administrator with an

organization that provides great opportunity for growth and financial

success. During the years I have demonstrated the ability to work

independently and use my experience and skills to support the IT

infrastructure and business needs.

TECHNICAL SKILLS

Windows 95, 98, ME, 2000, XP, VISTA, Windows Server 2000/2003, Read Hat,

Fedora.

TCP/IP, DNS, DHCP, LAN, IIS, FTP, Active Directory Management, Desktop

Imaging (Ghost), Antivirus etc.

Installing and Configuring laptops/desktops/servers/printers and other

peripherals.

MS Office, Adobe Creative Suite (Adobe Acrobat Pro, Adobe Illustrator,

Adobe InDesign, Adobe PhotoShop and Dreamweaver), Quark X Press, Corel

Draw, Preps (prepress software).

Advanced Knowledge of programming languages(C, C++, Visual Basic) and

databases (MS SQL, MySQL).

EXPERIENCE

Norcross Corporation May 2007- April 2009

Boston

Support Specialist

Job Responsibilities:

Provide technical end-user support for desktop applications for both local

and remote computer users.

Installation, configuration and troubleshooting of hardware (laptops,

desktops, printers, scanners).

Software installation, configuration and troubleshooting (MS Office,

Symantec Antivirus, etc).

Active directory administration, account creation/deletion, password

resets.

Troubleshoot and resolve network connectivity issues, TCP/IP, DHCP, DNS

problems.

Albanian Deposit Insurance Agency Ap 2005 - Jan 2007

Tirana Albania

IT Support Specialist

Job Responsibilities:

Provided help desk support for all agency employees and its branches.

Designing and installation of the internal computer network. The

installation, configuration and maintenance of Windows 2000/2003 server

with Active Directory (user creation, management and deletion; assign

rights and permission in accordance with state laws and agency

regulations.)

Maintenance of e-mail server (user account creation, support or deletion);

POP3 Configuration with Outlook Express, Outlook 2003/2007

Agency user support for Widows 2000/XP and Vista operating systems.

"PEGI" Prepress and Printing House, Jul 2003 - Ap 2005

Tirana Albania

Prepress and Maintenance Engineer

Job Responsibilities:

The evaluation of the company necessities for hardware and software for the

normal development and work efficiency.

Designing and installation of the internal computer network. The

installation, configuration and maintenance of Windows 2000 server with

Active Directory (user creation, management and deletion; assign rights and

permission according to company policy.)

Maintenance and repair of CTP (Computer To Plate system)

Maintaining and management of internal computer network.

Maintaining and management of Computer to Plate System (Cobalt 4).

Prepress preparation.

EDUCATION

Polytechnic University of Tirana October 2000- July 2005

Tirana- Albania

Electronic Engineering Degree

Specialized in Computer Engineering

CERTIFICATIONS

CCNA Certified June 2009

LANGUAGES

Albanian, English, Italian.

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