John Mullen
Sunset Valley, TX 78745
512-***-**** **********@*****.***
SUMMARY:
Accomplished Director of Strategic Alliances with comprehensive background
in the credit service industry. Over 10 years demonstrated success in
identifying and implementing business opportunities generating multi-
million dollar impacts by increasing revenue and reducing costs. Superb
negotiation and relationship skills that focus on building long lasting
alliances. Vast experience working with numerous internal business units
and customers to determine best solutions for new product innovation and
speed-to-market. Recognized for streamlining vendor credentialing process
related to legal and security compliance. Expertise includes:
New Business Development New Product Implementation
Contract Fulfillment Partner Relations
Legal & Security Compliance Strategic Planning and Project
Management
PROFESSIONAL EXPERIENCE
EQUIFAX, Atlanta, GA 2004 - 2009
Director of Strategic Alliances
. Primary point of contact for managing relationships with 250+ vendor
partners including new product rollout, legal, security, technical
support, and initial credentialing and compliance screening for a $400MM
revenue channel.
. Closely assisted Equifax sales and marketing in a variety of roles
including complex customer / vendor opportunities, product announcements
and vendor communications.
. Ability to apply extensive technical background for development of
business growth by supporting sales and marketing.
. Developed and implemented partner compensation program which grew new
product revenues by $1MM+ annually.
. Recipient of 2009 Chairman's Award for streamlining the vendor
credentialing process from 6+ months to 3 days thereby increasing revenue
by $300k per qtr.
. Sponsored and attended partner/customer user group and conferences.
SPEEDBLADE, INC., Dawsonville, GA 2002 - 2004
President
. Solely responsible for creating market awareness and development for a
new technology in boating and marine maintenance including importing,
marketing, sales and distribution.
. Successful in receiving new product of the year award by industry leading
magazine.
CHOICEPOINT, Alpharetta, GA 2000 - 2002
Sr. Project Director
. Worked with operations, sales, and accounting to identify opportunities
for IS to implement software solutions.
. Wrote functional and detailed specifications for software development.
. Managed projects and assisted in developing and maintaining critical
applications systems.
John Mullen Page Two
EQUIFAX, Atlanta, GA 1994 - 2000
Business Analyst
Technology Solutions Consultant
Sr. Programmer Analyst
. Close interaction with sales, marketing, customers, security, and legal
to define requirements for applications and systems utilizing consumer
credit information, marketing and demographic data.
. Key role in the implementation of a new data warehouse.
. Managed projects that dealt with conversions and migrations from
mainframe to UNIX platforms.
. Lead technical consultant in the Model Implementation department.
. Worked closely with statisticians, sales team and customers to develop
solutions in the risk and scoring of consumer credit information.
. Traveled to customer location to facilitate credit risk and predictive
model audit and provided consulting services.
. Team leader for programming staff responsible for all project phases
including assignment, tracking, auditing and implementation.
. Coded, tested and implemented credit scoring and credit risk assessment
models in the Equifax mainframe production environment.
THE ASSOCIATES, South Bend, IN - Programmer Analyst, Technical Support
Analyst
ALTAI Inc, Arlington, TX - Programmer Analyst, Operations Manager
TELEDYNE, Dallas, TX - Operations Analyst, Computer Operator
EDUCATION
. BS, Organizational Management, Bethel College, Mishawaka, IN
. 90 credit hours earned toward BS, Mathematics and Computer Science, St.
Joseph's College, Renssalaer, IN