Customer Service Sales
Resume:
D orothy McDonald
Saint Peter, M N 56082
*******@*******.***
Objective:
Seeking FT analyst position within an exceptional company that provides great training opportunities,
p rovides a learning atmosphere, diversity, and brings f lexibility to the work environment. I am willing
to relocate for new opportunities and relocation assistance is not necessary within the U.S.
Education:
Bachelor of Science Degree :
Major: Economics
Minor: Business Administration
Minnesota State University, Mankato
Related Work Experience:
Social Science Depa rtment Support P rofessional for Economics depa rtment
Mankato, M N August 2009 - May 2010
• Separated processed mail, made copies, and provided direct support to Economic students and
Advisors regarding school catalog policies.
Business Services Support P rofessional for Accounts Payable department
Mankato, M N May 2008 - August 2009
• Filed accounts, separated and scanned documentation for processed mail, p rocessed mail,
coded mail for payments, processed payments, made copies and 10 key experience.
Valley Bank Teller
Mankato, M N August 2008 - Janua ry 2009
• Completed cash/check deposits, withdrawals for customers and employees, completed
i ndividual business deposits, safety deposit box t ransactions, and cash advancement
t ransactions.
• Verified cash and check amounts for accuracy within transactions.
• Customer service to include customer satisfaction with client services.
• Evaluated individual accounts to provide services that benefited the customer
i ncluding account referrals.
• Sales included evaluation of individual accounts and provided specific services to
benefit the customer.
Open Door Health Center Registered/Licensed Dental Assistant (Sub)
Man kato, M N August 2007 - M a rch 2009
• Assisted chairside during restorative and preventive t reatments.
• Use of expanded functions delegated to Dental Assistants in the State of Minnesota by the
Board of Dentistry.
JcPenney's Sales Associate
Mankato, M N August 2004 - June 2005
• Direct sales provided to customers including store applications for card member services and
applied discounts to store merchandise.
• Customer service including ordering merchandise from the store catalog, finding in store
merchandise for customers, and providing assistance with sales information.
• Completed cash, check, and credit card transactions for customers and employees.
• Verified t ransaction amounts and issued receipts for funds received.
• Audited t ransactions and currency in the register according to store closing policies.
• Approved customer returns and provided currency services according to the store exchange
policy.
• Replenished and organized merchandise.
Additional Skills:
I have experience with Eviews Statistical software, Microsoft Word, Microsoft Access, Microsoft Excel,
M icrosoft Power Point, 10 key experience, Adobe PageMaker, Adobe Photoshop, and I currently hold
f irst aid certification.
Contact this candidate