Project Manager Management
Resume:
Gwynneth Rayer
Sunnyvale, CA 94086
*******@*****.***
408-***-**** [cell]
OBJECTIVE:
A challenging role utilizing strong knowledge of professional services,
project management methodologies, software development, communities,
CMS/ECM implementations, SDLC/PDLC, marketing communications, sales,
eCommerce, business analysis, problem solving, customer focus, and
technical skills toward the company's goals.
SUMMARY:
. Strong expertise in web site architecture/software development; UED,
SEO
. Extensive background with various proprietary and open source CMS
products
. Dashboard implementation
. Integral to several enterprise-level web site redesign efforts
. Experienced with the entire project implementation life cycle from
discovery to production roll out and support
. Proven ability to successfully deliver simultaneous large-budget,
multi-faceted technology projects on schedule, working with cross-
functional teams and multiple vendors
. Skilled in usage of project management systems, formal techniques and
tools.
. Able to keep a diverse team focused on key deliverables; creative
problem solver and consensus builder
. Passionate about building user-friendly websites that increase company
visibility, brand recognition, and revenue
STRENGTHS:
. Planning
. Gaining consensus among diverse groups of people
. Communicating effectively with tact and diplomacy
. Global Enterprise Content Management System implementations
. eCommerce implementations/enhancements
. Employment of the formal techniques of PM; Identification and
management of risks, and anticipation of potential problems
. Business Analysis
. Understanding the strengths of what other disciplines bring to a
project
. Strong tolerance for ambiguity; able to quickly change direction
without loss of focus; calm in high-pressure situations
. Excellent change management skills
. Ability to execute relentlessly against complex strategic goals
. Ability to drive cross functional teams to achieve time, quality and
cost schedules
. Strong understanding of 2.0 technologies, social media, and business
models, including the challenges of global implementation
COMPETENCIES:
Technical Analysis; System Design & Information Architecture; Business
Analysis; Dashboard Implementation for BI; Change Management; Strategic
Planning & Problem Solving; Project and Budget Management; eCommerce,
Mobile, Customer Focus; SOX compliance; Research; Writing & Presentations,
Knowledge Management; Search Engine Optimization; Wikis, Blogs, web 2.0, UX
Design, Metrics Analysis [14+ years].
Technical skills: shell scripts, XML, web servers, Mac OSX,
Perl/JavaScript/HTML/SQL/JSP/PHP/VBA/MySQL. Enterprise content management
systems and tools, including Documentum, Vignette StoryServer, Interwoven
TeamSite, MS/Oracle/Tridion, Drupal, WordPress; Livelink, MS Project
Server, SharePoint Services. UNIX, MS Project, Visio, Adobe CS3, FileMaker
Pro 10, Xerox DocuShare, eCommerce. Analytics [Omniture, various]. Cross
team negotiation skills. PMP certification exam scheduled; member PMI,
MPUG, Taxonomy Community of Practice, International Institute of Business
Analysis. SDLC methodologies include RUP, Waterfall, Agile/Scrum, DMAIC.
PROFESSIONAL EXPERIENCE:
1/2009-Date
Volunteer consulting projects for non-profit and commercial web sites on
business analysis, dashboard implementation, content guidelines, Social
Media, Content Management Systems [including Open Source], accessibility,
log analysis, UI, design, content, SEO.
9/2008 - 11/2008
Web Project Manager, NetApp
Contract project management for Oracle Stellent Enterprise Content
Management implementation internally; business requirements, use case
development, training, problem identification, tool enhancements,
documentation through the PLC. Partner/Sales portal development, working
with team on vendor identification and selection of a SaaS product. Audit
and evaluate relevant files required with linkages.
4/2008 - 8/2008
Business Analyst/Functional Architect with SDL Tridion Professional
Services
Tridion is an Enterprise Content Management product, utilizing C#, Java,
dot.net, VBScript, and other products, based in Holland. Essential duties
were gathering and assessing data; project management, product evaluation,
installation and usage. Compiled use cases, best practices, lexicon
development, Wiki analysis, entry, tagging. Customer requirements
gathering and evaluation, SOWs, problem resolution.
10/2007 - January, 2008
Cisco Systems, Inc.
Web Project Manager for web migration project [3 internal sites,
consolidated to one]. This included extensive analysis of content and
whether applicable to current usage. Resource identification and risk
mitigation. Engineering Learning Vendor Inventory System software
development, using Java Server Faces; various projects related to internal
Engineering Learning Organization, Wiki input, MS Project, Visio.
1/2007-10/2007
Synergistec, Inc.
Project Manager/Business Analyst for SOX compliance effort for an
established insurance company including policy/procedure development; 6
software development projects/integration of financial services to
facilitate business processes using Fiserv software. This involved
functioning as business analyst, content expert, research analyst, and
suggesting process improvements, utilizing the Six Sigma DMAIC approach.
2/2006-5/2006
Polycom, Inc.
Project Manager for MS Project Server 2003; conducting a rollout of usage
in a 40-person group of software developers, both on-site and offshore, in
addition to project management of several software release development
activities. This included set up and management of OLAP utilizing Project
Server 2003.
9/2005-12/2005
Volunteer web site development for California History Center
[www.calhistory.org]. This was a build from scratch project, through to
SEO and hand-off to the Center.
5/2005-8/2005
Liquidation of all furnishings, equipment, software and peripherals for a
40-person web services company [www.design-matters.com].
2/2005-6/2005
Pinnacle Systems [now a division of Avid]
Project Manager for Microsoft CMS/Project Server/TRADOS Language Server
implementation utilizing .NET technology, concurrent with external web site
redesign, at Pinnacle Systems, Inc.. Managed cross-functional team
comprised of Business Owners, UI designers, User Experience Engineers,
Developers, and Information Architects. Set up and administered SharePoint
Services for team site collaboration. Utillized Livelink for providing
documentation on the project to all interested parties.
Sun Microsystems, Inc.
1999-2003
Menlo Park, CA
Content Development - Program Manager III
11/2002-2/2003
Projects included CMS business requirements gathering and accompanying
BRDs/PRDs; Sun Shot [abbreviated version of Sun Sigma process] on Customer
Care for java technology developers; metrics gathering [using Analog],
analysis, and publication to staff, among other ongoing projects. Completed
successful EOL for external web site [www.dcb.com, Dot-Com Builder;
obsolete] within a two-month deadline, and developed framework of company
process for future EOLs. This involved identification of team members
throughout the company with expertise, skills, information and departmental
knowledge to successfully complete the project. Conducted audit of
content, located owners for relevant material, archived remainder. Was
involved with oversight of development projects that impacted Content
Development activities as well as SLA creation and monitoring.
Developer Web Services - Program Manager III
10/2001-11/2002
Managed Capital Exception Equipment Request Budget; advised 10 member staff
on Group budget management [several million dollars]; project
management/logistics for JavaOne/Sun Network Conferences on behalf of DWS.
Various projects of 1M+ managed for Sr. Director, involving external
vendors and internal and external customers, from inception to completion.
These cross-functional projects were all complex in nature and involved
skills in persuasion, negotiation, teamwork, current software technologies
including AJAX, infrastructure knowledge, and excellent written and verbal
communications.
Java Software Division
3/1999-9/2001
Cupertino, CA
Web Content Editor (Contract Position)
Produced and maintained static and dynamically delivered web pages for
java.sun.com and sun.com. Collaborated with a variety of content providers
to lend editorial support to ensure suitability and quality of content for
publication. Work included the Sun Download Center e-commerce site
[including java programming for template development and site redesign].
Managed and developed standard web templates to support and enable content
providers to post their material to the web. Ensured content providers
knew and adhered to published procedures. Used Documentum, Vignette, and
J2EE technology to publish content relevant to java technology on sun.com,
the JavaOne Conference and Industry Connection daily news and licensee
information. Was involved in Vignette application upgrades and server
migrations. Educated content providers on Sun-compliant web content
principles, HTML standards, web writing style and other content-related
issues to deliver customer-ready content.
National Semiconductor Corporation
1988-1998
Sunnyvale, CA
Project Manager, Web Team
10/1995-4/1998
Managed vendor relationships, including web authoring firms and tools
vendors. Was responsible for the purchase of Vignette's StoryServer
Content Management System product and implementation on the national.com
web site [hands-on use of Tcl (Tool Command Language) - product now uses
Java technology] and assisted in training. Drove six-member tool
evaluation and selection team for the site. Tested software in development
stages. Was involved in all aspects of the web site creation, launch,
maintenance, feedback, statistics, focus groups and subsequent
enhancements. Created, enhanced, managed and maintained pages and
associated files for National's award winning web site. This site included
content covering over 10,000 separate entries from National's complete
product line. Participated in production processes including conversion of
print media (data sheets). Extensive involvement with marketing and
development organizations to seamlessly integrate content on the website.
Quality control for all content on the site to ensure consistent corporate
and brand identity. Responsibilities included testing all submissions
(models, software, cgi, graphics, etc.), for integrity of performance on
various browsers and platforms.
EDUCATION:
UCSC - certificate coursework in project management
UC System - courses in graphic design
University of Maine, Orono, Maine
Three years of study in Computer Science/Business Administration
St. Godric's College, London, England Two-Year Business Degree
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