Manager Software

*** ****** ********* ******* **** 410-***-****

Elkton, Maryland 21921 Cell 760-***-****

Email ******@*******.***

Omar N ez

Objective Highly motivated individual with excellent computer, networking, and

telephony skills with a proven record of developing and maintaining strong

client relationships seeking a career growth position in the information

systems industry.

Experience Avalon Exhibits Art Guild Inc. New Castle, DE/West Deptford, NJ

5/03-9/07 and 6/08-6/09

IT Manager

Reported to CEO, responsible for all network assets and telephony systems

of $20 million company. Administration support to 80+ users of LAN/WAN,

telephone, e-mail, and security. Implementation of multiple IT projects,

provide technological knowledge and vision to support company's business

objectives, and evaluate and recommend all software for business processes.

Manage all data backup for Windows/Apple environments through VERITAS

Backup Exec and Retrospect. Maintain/Design company and client websites

with Macromedia Studio MX. Specify and upgrade/installation of all

computer equipment/software from desktops to back-end servers. Supervise

Lotus Domino Server and various MS Access databases. Perform daily

administrative tasks including adding and deleting users, setting up shared

areas, controlling data access, and managing print queues. Employed a VPN

solution via the Internet to enable a secure connection between a remote

location and company. Supported Cannon, HP, and Epson network

printers/copiers). Troubleshot all hardware technical issues. Run, crimp,

and test all new network cabling.

Avaya Inc. Basking Ridge, NJ 9/07-6/08

Global Exhibits Technical Manager

Planned and managed all technical aspects of trade show equipment in a

mixed telecommunications and computer environment. Designed, implemented,

integrated, and supported all internal and external voice and data

communication networks. Responsible for Intra/Inter communication, the

ordering of external network connectivity, and the installation of

equipment and wiring. Coordinated equipment staging, shipping, set-up,

support, and tear-down requirements. Maintained inventory by updating

software for support to latest features and specifications. Developed

floor plans for equipment to support Ethernet and electrical requirements.

Worked with onsite electricians to develop ad hoc solutions to problems.

Provided on-site technical expertise with network configurations,

connections, and equipment software/hardware modifications. Purchased and

evaluated voice and data networking equipment and computers to provide cost

savings, reliability, and compatibility with existing inventory.

Nextel Communications Inc. San Diego, CA 12/00-5/01

Electronic Customer Account Representative

Audited and updated information on high unit customer accounts, resolved

trouble calls and billing issues, transferred/switched identities of cell

phones through the cell site network to communicate as requested,

restructured accounts on spreadsheets for customers and in the system to

ensure monetary savings per month for the customer accounts as promised,

added features and services to units, activated and solicited new and old

unit activations. All in support of 12 Direct Sales Representatives

involving two (2) internal software systems of the company.

Education Coleman College La Mesa, CA 2001-2002

Bachelor's Degree in Science, Computer Applications and Networking (Magna

Cum Laude - 3.97 GPA)

Skills Operating Systems: Windows 2000/2003 Server, Windows XP/2000/NT/98/95, DOS,

Apple 9.2/X-Panther/Tiger, Unix/Linux, and Novell 4.X, 5.X.

Applications: Microsoft Software Suite 2000/2003/2007 (Outlook, Word,

Excel, Access, and Power Point), Symantec Norton Corporate, I-Mail Server,

Macromedia Studio MX, VERITAS Backup Exec, Retrospect, and Lotus Domino

Server.

Hardware: Dell PC's/Servers, IBM Servers/ThinkPads, St. Bernard Internet

Content Filter, Sonicwall/Cisco Firewall, building custom PC's, routers,

Linksys access points/ Soletek wireless bridges, hubs, switches,

voicemail.

Intermediate programming in C, Java, JavaScript, ASP, Visual Basic, and

HTML, Proficient in speaking/reading and writing Spanish, 10 key and typing

45 wpm.

Security Security Clearance - SSBI (Single Scope Background Investigation) SECRET

Clearance clearance assigned 12-03-97 by Department of Defense. Acted as custodian

of over 200 classified and secret documents.

Contact this candidate