Quality Assurance Project Manager

MOSES LEE

*** ****** ****, *******, ** ***** ( Mobile: 201-***-**** (

****@********.***

INFORMATION TECHNOLOGIST

A client centric, results oriented professional specializing in Product and

Project Management for Information Systems. Experienced in all facets of

web based and distributed applications Diverse industry experience with

companies ranging from small capitalization to Fortune 100 in sectors to

include Financial Services, Insurance, Government and Media. A hands-on

highly motivated leader with well - honed interpersonal and organizational

skills.

Proficiencies

Program Analysis, Project Planning, Process Re-Engineering, Vendor

Management, Product Management, Maintenance & Enhancement, Operations &

Quality Assurance, Performance Monitoring and Optimization.

Applied Skills

Full life cycle software and engineering development; Requirements

gathering, issues tracking & resolution, maintenance & enhancement,

coordination of enterprise wide activities.

Software Management Tools: Sharepoint Content Management, Website

Performance monitoring: PatrolExpress and KeyNote, Website Analytics,

Configuration management, Automated Testing: WinRunner and Load Runner

Methodologies: SDLC, CMM and Agile.

Professional Experience

TavernDirect.com - Tenafly, NJ 2009-Present

Product Manager

Involved with all aspects of a high profile cause related gourmet food

venture:

. Led the Website v2.0 redesign initiative to promote sales and usability.

. Increased site traffic by enlisting food and beverage affiliates;

optimized search rankings by adding keywords and meta tags; conducted

periodic email campaigns and promotions.

. Expanded online sales through partnerships with Amazon, Overstock,com and

other resellers.

. Expanded client list seven fold and increased company awareness through

social media sites such as Facebook Fan page, Twitter and food blogs.

. Implemented Website Analytics to gather data on user demographics and

behavior.

. Managed inventory planning and distribution through coordination of

activities between manufacturer, distributors, wholesalers, and

fulfillment center.

. Addressed and resolved both retail and wholesale customer care matters.

MOODY'S CORPORATION - New York, NY 2004-2009

Product Manager

Developed, trained and led a team of Product Management professionals to

oversee a suite of Electronic Products:

. Aligned business requirements with technical solutions for the firm's

flagship product.

. Facilitated maintenance and enhancement on multiple content and data

driven products.

. Served as a Subject Matter Expert in research publishing and the redesign

and integration of new website.

. Defined and collaborated with Client Services on issues tracking and

resolution protocol.

. Liaised with syndication partners in the distribution of company

research.

. Configured monitoring tools and reported on site Performance and

Availability.

. Coordinated large enterprise wide activities including Disaster Recovery

exercises and new vendor web hosting and infrastructure migration.

VISALIGN, LLC - New York, NY 2003-2004

Quality Assurance Manager/Business Analyst

Established a Quality Assurance practice based on proven methodologies and

rigorous release testing for a Fortune 100 Media and Entertainment company.

. Coordinated ongoing Business Envisioning sessions, documenting ideas,

developing business requirements and work flows.

Continued...

MOSES LEE

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MORGAN STANLEY & COMPANY - New York, NY 2001-2002

Operations and Quality Assurance Manager

Managed the day to day operations and quality assurance of the firm.

. Ensured high availability and performance of website, tracked and

resolved defects, coordinated and executed QA activities, handled release

management and facilitated level 3 production support.

ALUMINIUM.COM - New York, NY 2000-2001

Technical Support and Quality Assurance Manager

Assembled and nurtured the Quality Assurance and Customer Technical Support

teams for an on-line metals trading portal.

. Worked closely with the development manager and business analyst to

generate requirements driven test plans and test cases. Managed a staff

of 8 QA analysts.

Consulting Assignments 1995 - 2003

AMERICAN INTERNATIONAL GROUP

Senior QA Team Leader

Lead a Quality Assurance initiative on a multi-faceted web based project

applying CMM processes.

THE PRUDENTIAL INSURANCE COMPANY

Project Manager UAT

Developed and managed the User Acceptance Test (UAT) function for the

Operations Management Organization on a demutualization project. Endeavor

consisted of 12 simultaneous developments. Managed a team of 7 testers.

THE GUARDIAN LIFE INSURANCE COMPANY

Quality Assurance Lead

Led the Y2K Certification Testing for 8 applications in 3 Lines of

Business. Managed each Project Plan and reported the progress to executive

management. Re-engineered corporate wide testing methodology by introducing

and implementing automated testing tools and building regression test beds.

Coordinated Enterprise Testing based on Disaster Recovery methodologies to

test internal interfaces between applications.

IBM GLOBAL SERVICES

Quality Assurance Analyst

Provided outsourced testing services to Horizon Blue Cross/Blue Shield.

Coordinated with stakeholders to define scope of testing requirements based

on IBM SDLC methodologies.

NAVAL AIR ENGINEERING CENTER - Lakehurst, NJ 1985 - 1994

Project Manager, Aircraft Test and Support Equipment

Managed five projects with accountability of over 700 million dollars for

the U.S. Navy's Foreign Military Sales Program. Prepared cost estimates and

delivery lead times. Managed 20 resources.

Education

M.S. Industrial Engineering

Columbia University - New York, NY, 1994

B.S. Electrical Engineering

Rutgers University - New Brunswick, NJ

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