Project Management

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Suresh Chandra Bose.G *******@*****.*** 201-***-****

Summary of Professional Experience:

. Experience of around 12 years in IT including Project Management, PMO,

Process & Quality Consulting, Process Improvement and Software

Development

. Certified Project Management Professional (PMP from PMI ) combines IT

program/project management expertise with varied experience in gathering

business/end-user requirements, managing various SDLC phases, customer

relationship management, CMMI Compliance and implementation of business

process improvements. Effective team leader/player with exceptional

stakeholder management/communication skills with proven expertise in

leading global project delivery teams in outsourced/Multi Vendor

environments.

. Vast Process improvement experience in SDP 21 R10 framework of General

Motors (Plan, Define, Construct, Test, Deploy and Close phase). One among

the few SDP R10 coaches across the globe from GPD

. ITIL foundation Certified, Certified Internal Auditor for ISO 9001-2000

and Microsoft Certified Solution Developer

. Expert in Project Scheduling using MS Project Enterprise Server 2007

. Good knowledge in the preparation of Work breakdown structure (WBS) as

part of project planning for the assigned projects

. Monitor and track Project Performance Measurements like Cost Performance

Index (CPI), Schedule Performance Index (SPI), Schedule Variance and Cost

Variance

. Provided leadership and direction to project teams by understanding

business processes, gathering business requirements, managing scope,

cost, schedule and risk using earned value management, stakeholder

management and ensuring high quality deliverables.

. Received Award of Achievement from Pratt & Whitney, US for on time

delivery of Repair Mapping Project

. Participated in CMMI Level 3 assessment (Staged Representation) as ATM

for HP GDAS Germany and Poland (P&G) and CMMI Level assessment

(Continuous Representation) as ATM for HP GDAS Oberkochen Germany (Carl

Zeiss)

. Knowledge in all aspects of Software Development Life Cycle from project

initiation, planning identifying tasks and estimations, system design,

code, integration, testing, system documentation and quality standard

process.

. Has led various Process Improvement initiatives and implemented across

the organization

. Member of PMI Frankfurt Chapter, Chennai Chapter and North India Chapter

. Prepared the Service offerings, Marketing brochures and case studies

Certification

. PMP Certified from PMI

. ITIL foundation Certified

. Certified Internal Auditor for ISO 9001-2000

. Microsoft Certified Solution Developer -MCSD for VB 5.0, MS SQL SERVER

6.5 / MWA1 / MWA2)

Award Profile

Received Award of Achievement from Pratt & Whitney, US for on time

delivery of Repair Mapping Project

Excellent Client feedback (7 out of 7) for "Repair Mapping" project

given by Client for On-time delivery without any defect

Obtained 3 E-awards from Hewlett-Packard Company for various

contribution towards Process Improvement

Successful implementation of CMM Level 4, CMM Level 5 and CMMI Level 5

in InfoTech Enterprises Ltd

Received Quality award for the Project "E-Publish Order Processing

System"

. Successfully managed Surveillance audits by BVQI without any Non-

Conformity

. Saved time (up to 30% in Effort Estimation) with New Integration tool

for Updation of MPP with Effort Estimation

Skills Technical Summary:

Quality Models SW-CMM, CMMI, BS 15000/ ISO IEC 20000, HP Sigma Plus

Green Belt, ITIL, ISO 9001-2000, GM's SDP Framework

Configuration NIKU, Global Documentum Management(GDM), Visual source

Management Tools safe, GM Power train, SharePoint

Portal Technology Plumtree Corporate Portal (4.5)

Internet Cold Fusion 4.5, ASP 3.0/2.0, Internet Information

Technologies Server IIS 4.0, MTS 2.0, ADO, XML, HTML, DHTML,

JavaScript, VBScript

Web Development Dream weaver, Flash, FrontPage, Adobe Photoshop,

Tools MS-Visual Interdev 6.0, ColdFusion Studio

Operating Systems Windows 95 / 98, Windows - NT, Windows - XP, MS-DOS.

Web servers IIS, PWS, ColdFusion Server and Allaire Jrun

RDBMS Oracle, MS-SQLServer 7.0

Design Tools ERWIN, TOAD

Languages C++, Java, Visual Basic 6.0

Defects tracking Clear Quest

tools

PM tool Microsoft Project 2007

Training Profile

. Trained in PMP on all Project Management Knowledge Areas and Process

Groups by Project Management Institute, Pearl City Chapter

. Attended 3 days SDP R 10 Project Manager's training in GM

. Formal training in SEI CMMi (3 days formal training by KPMG,

Bangalore)

. BS 15000/ISO IEC 20000 Implementation workshop

. HP Sigma Plus Green Belt training

. Trained in all CMM and CMMI Framework

. Trained on ISO 9001-2000 Internal Auditing

. Software Configuration Management and Version Controlling using VSS.

. Trained in Plumtree Technologies by Plumtree, USA

. Trained in ColdFusion

. Under gone Audit Training

. Completed Standards of Business Conduct Training

. Completed Environmental Health, Safety, & Security Standards Training

. Completed Information Security Standards Training

. Completed the Putting Customers 1st Training

. Also undergone a 3 days Consulting Skills Workshop at Taj West,

Bangalore

Project Details:

1. Project Title PSO - Business Transformation, Future

Applied

Client Applied Materials (Employer: NeoGroup

Inc)

Duration June 08 to June 10

Role PMO Consultant(Sr. Manager)

Description:

The objective of the BT (Business Transformation) PSO is to aggregate

many disparate views into a schedule model where the PM can collect

specific intelligence and effectively exercise control. MS Project

Enterprise Server 2007 is the scheduling package chosen for the

Business Transformation effort. Project Web Access is used to manage

the entire BT Portfolio. Future Applied is a comprehensive program

designed to align our organizations and processes for the future. This

strategic transformation program focusing on Organizational change

encompasses more than 90 projects across the corporation, ranging from

single function improvements through ones that cut across the entire

organization.

Responsibility:

. Provide PMO Consulting using Project Management Methodology

. Optimization of Capacity planning of the resources in the work plans

(Resource Leveling)

. Manage all Project plans (Task/Resource assignments) for BT and FA

using MS Project Enterprise Server 2007

. Develop the PMO plan for the BT Phase 2 and Future Applied Program in

the PWA

. Analysis of various PWA issues and resolution of the same in a timely

manner in the SharePoint

. Aligning and identifying projects to customer's IT and business

strategy.

. Delivery Assurance and oversight of projects identified.

. Identification of critical success factors, issues, and risks

. Delivering projects on time, within budget and with the desired result

. Develop various Compliance reports for the complete portfolio from the

PWA

. Create different views by pivoting and develop various Pre Compliance

reports

. Expense Reporting with Labor Capitalization for the BT portfolio every

quarter end and on a need basis with actual cost, EVD and Expense type

. Lead various Process Improvement initiatives and implement across the

organization

. Develop various Compliance reports for the complete portfolio

. Provide Trend analysis and time phased distribution of Cost and

Effort for BT Phase 2

. Providing senior leadership with concise and accurate reporting

. Maintain and Update the Enterprise Resource Master list

. On board resources to the Enterprise resource pool

2. Project Title PM Methodology for CDP Transformation

Client Kaiser Permanente (Employer: CSC)

Duration Mar 08 to June 08

Role PM Consultant

Description:

Understand and analyze the existing process in KPIT for implementing

packaged software (by reviewing CDP and eliciting the information from

respective Stakeholders). Leveraging the Organizational and Industry best

practices to develop a comprehensive end to end process for varying size

and technology for packaged software implementation. Provide a work flow

based process model for the different end user groups

Responsibility:

. Developed detail Gap analysis of existing PM processes with respect to

PMBOK (PM Methodology)

. Prepared Process Group Questionnaire for Work group sessions with

various stakeholders

. Simplification of CDP Project Management artifacts to align with

Industry standards of PMBOK

. Prepared the Stakeholder matrix for Work group sessions with various

BIOs of KPIT

. Estimated the Efforts needed from both Project Team as well as

Stakeholders

. Review Project Management related Artifacts in CDP with respect to

PMBOK to identify gaps at Process Level and Activity Level

3. Project Title Environmental Compliance Management

System

Client General Motors (GM Legal)

Duration Nov 07 to Feb 08

Role SDP Consultant

Description:

The scope of the project is to implement a replacement for the existing

Lotus Notes Data Base for the Process Risk Management System utilized by

World Wide Facilities. The new system must provide data collection tools

and house Process Risk Management knowledge base, the corrective action and

improvement plans for non-conforming issues at the World Wide Facilities

plant sites. Monitoring and reporting of compliance, non-compliance issues

and response activities is a key functional requirement of the system. The

system must also support sending automatic notification to responsible

individuals and or their leaders based upon past due dates or other

notification triggers.

Responsibility:

I monitor the adherence to SDP R10 and also involved in the below

activities:

. Develop Project charter

. Develop Business Requirements

. Elicit Requirements from Business

. Develop System Requirements

. Make Tailoring Decisions

. Develop Integrated Project Plan

. Conduct Peer Review of all required artifacts

. Develop Work Product Summary

4. Project Title SDP 21 Process

Client General Motors (GPD)

Duration May 06 to Oct 07

Role IPMO (Integrated Program Management

Office)

Description: As part of Global Contract, Domain Supplier (AIMD) assists

all projects under the GPD (Global Product Development) sector of GM to

support QA activities compliant to SDP R 10 methodology. The key objective

of this function is to support repeatability and predictability of project

processes through monitoring process adherence. This function will strive

to proactively identify issues and risks associated with process quality

thereby improving project success.

Responsibility:

. Review the AIMD and GPD IS&S deliverables to evaluate compliance to

the Standardized Work Process.

. Mentoring and coaching the Project Managers and team to improve and

tailor SDP-21 processes and in the application of QA methods and

techniques

. Conduct process observation of the processes that are critical

(potentially contribute to meet the project's objectives) for the

success of the project

. Managed more than 10 projects using Niku in GPD

. Support compliance to process and product quality standards through

quality reviews

. Facilitate the Executive Management Review Processes (Senior

Management Reviews and deep dives in the current GPD PMO context)

. Supporting in QA plan preparation for project phases, reviewing and

approving QA plan

. Conducting QA Reviews to validate compliance of the project's work

products and processes as defined in the QA Plan

. Applying and reporting QA measurements

. Escalating any noncompliance issues that cannot be resolved by the

Project Team to the IO Quality Manager and the Senior Manager

. Participating in assessments and supporting the development of

improvement plans.

. Mentoring and monitoring supplier's QA, as appropriate.

. Conducting configuration audits of project work products and approved

changes to those work products.

. Review Product Quality Plan (PQP)

. Conduct Process Reviews

. Track quality defects and Non-compliances

. Verify Corrective Actions for Non-conformances

. Review Requirements traceability Matrix (RTM)

5. Project Title HP GDAS CMMI, Latin America

Client HP Latin America (Mexico, Brazil,

Argentina and Venezuela)

Duration Jan 06 to May 06

Role CMMI SME

Responsibility:

. Offering Consultation to the Project Managers while implementation of

the QMS

. Work as extended SEPG to support in identifying and implementing new

Quality initiatives

. Worked on the gap analysis between HP Global Methods and existing

Quality Methodology

. Worked on the P&G localization for HP Global methods

6. Project Title HP GDAS CMMI, Germany

Client HP Germany (Schwalbach, Madrid,

Italy, Vienna)

Duration Aug 05 to Jan 06

Role Site Champion

Responsibility:

. Participated in the successful CMMI Level 3 assessment as ATM

. Conduct Project Management/ Process Management trainings and doing hand

holding sessions

. Prepared all site level analysis like Waiver analysis, Risk analysis, NC

trend analysis, etc. as part of SWA best practices

. Prepare monthly Newsletter & CMMI compliance score card

. Participated as ATM in Mini-assessment & thus implementing the gaps

. Interfacing with Site coordinator & Lead assessor for Assessment

preparation for CMMI L3

. Involved in making Process amendments ensuring continuous improvement

7. Project Title HP GDAS CMMI, Manila

Client HP Manila

Duration Jan 05 to Aug 05

Role CMMI SME

Responsibility:

. Contributed for the successful assessment of HP GDAS, Manila for CMMI

level 3 assessment

. Participated as SEGP FAR for SCAMPI 'A' for Manila Site

. Contributed to HP GDAS Manila Organization by following:

. Prepared Risk Management Guidelines

. Prepared Defect Guidelines for testing defect types &

categorization

. Consolidated all Waiver request(DR's) for Manila site and

Performed analysis for the Manila Waiver request

. Prepared the Checklist for Release items and the Release notes

. Physical CM audit checklist(for the CC before uploading the

documents in the share point)

. Prepared a new template for Corrective actions

. Updated the PMR/SMR templates (to include Manila specific

metrics, DAR, SAM, Stakeholders commitment, etc)

. Prepared Customer Satisfaction Survey form to be included as

part of OSSP release(tailored from IQMS and PMO customer

satisfaction form)

. Contributed to the organizations by means of raising Process

Improvement Feedbacks

. Provide CMMI expertise, guidance and support for projects in their

OSSP Adoption

. Assist the Site Champions in carrying out their responsibilities

. Being a Lead auditor in conducting the Internal audits for CMMI L3

. Close the implementation gaps of the SCAMPI C assessment for CMMI L3

. Writing processes, templates, Guidelines and deploying them

. Involved in making Process amendments ensuring continuous improvement

. Work on Process improvement activities across the organization

. Conducting process-awareness / training programs

. Conduct QA and Configuration Management Audits

. Got the Certificate for e-award for contribution to HP GDAS Manila

CMMI L3 certification

8. Project Title Internal Quality

Client IndTelesoft Pvt. Ltd, Bangalore

Duration Mar 04 to Jan 05

Role Program Manager, Management

Representative

Description: This project is to handle the entire organization of

IndTelesoft independently as a single man army in Implementation,

Facilitation and Improvement of Program Management.

Responsibility:

. Track all the Key Project milestones and ensure successful delivery

. Perform SWOT analysis as part of Risk identification

. Performing schedule variance analysis as part of schedule control

. Audit the following support functions- HRD, Purchase, System

Administration and SMBD apart from the Projects

. Interacting with BVQI for Surveillance audits

. Conducting process-awareness / training programs

. Metrics collection and analysis

. Conduct ISO Internal Audit based on ISO 9001-2000

. Training all the associates on various aspects of QMS and metrics

. Conduct Quality Induction for all new Joinees

. Involved in making Process amendments ensuring continuous improvement

. Track the defects using Clear Quest tool

9. Project Title Repair Mapping, Operability Field

Metrics, Repair Directory,

Engineering Standard Works,

PRECISION, SOW Tracking System,

Customer Publication Distribution

System, Web Desk, EC Tracking,

Singapore Warranty Web, Rapid

Prototype, Chemical Equilibrium

Process, Engine Induction Booking

System, Action Tracking System

Client Pratt & Whitney, US

InfoTech Enterprises Ltd, Hyderabad

Duration Apr 01 To March 04

Role Project Management, SQA

Project Specific Skills Plum tree Corporate Portal (4.5),

Cold Fusion 4.5, ASP 3.0/2.0, Visual

Basic 6.0, Oracle, MS-SQLServer 7.0,

Visual Source Safe

Responsibility:

. Prepare Work breakdown structure as part of project planning for the

assigned projects

. Schedule compression techniques like Crashing and Fast tracking to

meet project deadlines

. Track Project Performance Measurements like CPI, SPI, SV, CV

. Used Critical Path Method techniques for schedule activities

Received Award of Achievement from Pratt & Whitney, US for on-time

delivery of Repair Mapping Project

Excellent Client feedback (7 out of 7) for "Repair Mapping" project

given by Client for On-time delivery without any defect

. Conducting phase end reviews

. Conducting Final Inspection of deliverables

. Metrics collection and analysis

. Gathering the Business requirements and transforming to System

specifications

. Conducting Review of SOW and Estimation documents

. Offering Process Consultation as regards Organization's Set of

Standard Process is concerned

. Worked on assigned project as SQA Facilitator

. Writing processes and deploying them

. Participating in SEPG / SQA meetings and process improvement

activities

. Support in Process capability Base lining

. Participating in Project Internal Meetings and phase-end meetings

. Supporting the projects in preparation of Project Management plans,

Configuration Management Plans and Quality Assurance Plans

. Conducting Work Product Audits

. Consolidating SQA Status reports

. Conduct ISO Internal Audit

. Monitoring project progress

. Training all the associates on various aspects of QMS and metrics

. Reviewing the Technology Change Management

. Review of Checklist for various Artifacts

. Involved in preparing Quality Procedures

. Participated in Unit, Integration and System testing

10. Project Title E-Publish Order Processing System

Client Pentasoft Technologies Ltd

Duration Feb 00 To Mar 01

Role Project Management, Configuration

Controller

Project Specific Skills ASP 2.0, HTML 4.0, Java Script 1.2,

VB Script., Visual Interdev SDK,

Paint Shop Pro 6.0, IIS 4.0(SSL

Implemented using Verisign

Certificate),Personal Web Server,

MTS, SQL Server 6.5

Description: E- Publish Order Processing System is useful for managing

the sales of any publishing company, which is having a wide geographical

presence. The system covers a gamut of operations of the order processing

system of a publishing company, which includes processing of orders from

customers, customer support and customer billing. The system provides

information about the publishing company to any general user, who logs into

the web site of the company. For the registered users like distributors and

universities, the system is to provide options to enter purchase order,

inquire and give feedback/complaints, receive invoices, and return goods

and to enter forecast data. For the marketing users located globally who

liase between the company and its customers, the system is to provide means

to interact through web. For the corporate users who operate from the

corporate office, the system is to provide means to modify information

available and to have access to different categories of reports available

depending on the authority of the corporate user in the company.

Responsibility:

. Study of complete Requirements, Analysis & Design

. Preparation of Story Board, SRS, SDD, Test Plan & Test Cases

. Preparation of Integrated Project Management Plan & Microsoft Project

Plan

. Estimation of Project Size, Effort Estimates, Project Resource

Requirements

. Preparation of Target chart of the Month

. Risk Analysis & Mitigation Plan

. Baseline Creation Record & Configuration Status Accounting

. Involved in Internal Quality Auditing

. Recertification Audit by BVQI without NC

. Involved in Defect Prevention Activities thus taking Corrective &

Preventive Actions

. Preparation of SQM & QPM

. Code Review according to the Coding standards

. Peer Review of Artifacts - SRS, SDD, IPMP, MPP, Test Plan & Test cases

. Preparation of Checklists & Templates for the required Artifacts

. Preparation of Requirements Traceability matrix ensuring Horizontal and

Vertical Traceability of the requirements to ensure that all product /

customer requirements are captured.

. Configuration Status Accounting

. Baseline Creation Record

. Coding, Unit Testing, Module Testing & Integration Testing

11. Project Title Lignet.com (Intranet)

Client SRM Systems and Software

Duration Aug 99 To Jan 00

Role Developer

Project Specific Skills Visual Interdev, FrontPage, ADO, MS-

Access, ASP, VBScript, JavaScript,

DHTML, Visual Source Safe

Description:

This project was developed for exchanging information that helps officials

to share the daily production details of the Mines and Thermal Power

Station through the Intranet and also Employee status at work too. This

architecture is database connectivity between the web page and the database

server Through Active Server Pages that includes VBScript, Java Script. The

system uses DHTML to provide good user interface by introducing Style

Sheets, providing 3D effects etc. Any new technical information update was

flashed through the AD-Rotator component. Highlights include: Using ASP,

Access and the Microsoft Imaging Utility to Create an Image Retrieval

Service. Using Active Server Pages to Build Microsoft Word Documents

Exporting ASP Reports to Excel Format.

Responsibility:

. Detailed analysis of user requirements

. Low level Program Design

. Developed code for uploading process

. Prepared Unit Test case

. Involved in Testing and Coordinated the whole development process

12. Project Title E-Booking For South Indian Hotels

Client SRM Systems and Software

Duration Jan 99 to Jul 99

Role Developer

Project Specific Skills Visual Interdev, FrontPage, ADO, MS-

Access, ASP, VBScript, JavaScript,

DHTML, Visual Source Safe

Description: This project was developed to facilitate the booking of

hotel rooms over the net with specific reference to hotels in South India.

Some of the services offered are the flexibility to choose the hotels based

upon the Category (5Star,3 Star etc), and even have the option of choosing

the room they want to stay depending upon the availability of the rooms.

There are options to check the availability of rooms for any particular

date up to a period of 60 days. They can even check out the rates offered

for different rooms for any hotel. Some of the additional features are the

listing of tourist places in that area. Payment can be made through various

options.

Responsibility:

. Examine the business process

. Study of Clients requirements

. Analysis of various Input documents and the reports to be generated.

. Design of the architecture and structure of tables

. Design of the input form for the register module.

. Involved in the generation of various reports

. Involved in Testing

13. Project Title News Today

Client SRM Systems and Software

Duration Aug 98 to Dec 98

Role Developer

Project Specific Skills Visual Basic 5.0, C++, SQLServer 6.5,

HTML, and Visual Source Safe

Description: News Today is a project, which has been developed with Three

Tier Architecture for the requirement of Advertisement industry. It focuses

its coverage on the main functional areas of the advertisement business.

The functional areas can be classified into three major topics such as

Client management, Accounting System, Advertisement Details with reports

for the above mentioned areas. The system has been designed in such a way

that it will integrate the entire above mentioned full-fledged sub system

in an online mode.

Responsibility:

Involved in requirement analysis and designing

Involved in Unit Testing and System Testing

Involved in Coding

Education

Bachelors of Technology in Chemical Engg.

Personal Information

Date of Birth : 29 Oct 1976

Sex : Male

E-mail : *******@*****.***

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