Customer Service Sales
Resume:
Coral Springs, FL **********@*****.***
33071
Robert Ynoa Pujols
Objectives To pursue a challenging position, that will allow me to utilize and enhance my current
skills. Looking forward to meeting and exceeding the company’s expectation while
expanding my opportunity to grow professionally.
Work 2003 - 2010 KPMG Dominicana
Experience
Purchasing Supervisor
Maintain records of goods ordered and received.
Identify and register into data base all company assets, materials equipment, and
supplies
Locate vendors of materials, equipment or supplies, and interview them in order to
determine product availability and terms of sales.
Conducting tests and inspections of products, services, or processes to evaluate quality
or performance
Prepare and process requisitions and purchase orders for supplies and equipment.
Assist with budgetary planning.
Research and negotiating of prices for items required by company
Review purchase order claims and contracts for conformance to company policy.
Analyze market and delivery systems in order to assess present and future material
availability.
Develop and implement purchasing and contract management instructions, policies,
and procedures.
Participate in the development of specifications for equipment, products or substitute
materials.
Resolve vendor or contractor grievances, and claims against suppliers.
Represent companies in negotiating contracts and formulating policies with suppliers.
Review, evaluate, and approve specifications for issuing and awarding bids.
Prepare bid awards requiring board approval.
Prepare reports regarding merchandise costs.
Administer on-line purchasing systems.
Arrange for disposal of surplus materials.
Evaluate current vendors and clients to ensure favorable credit conditions
Assist with the logistics of distribution of materials equipment, and supplies.
Others Assignments
Print Production Supervisor
Prepare, print and Binding Confidential Costumer Financial Statement reports.
Runs high volume copy machines and performs binding and finishing work.
Ensures convenience copiers are working properly, checking for quality via daily
i nspections. Clears paper jams and informs technicians of specific problems.
Diagnosing and repairing all copier/printer equipment and providing regular
maintenance as well.
Maintains records for management reports and inventories of supplies needed.
Distributes office supplies, and mail to company personnel and/or designated drop-off
points as required.
Calculates charges for jobs performed and maintains some billing logs.
Responds to and coordinates all service calls required by departments.
May perform filing duties in conjunction with specific department’s requests.
Operates Plastic Binding machines, Twin Loop Wire Binding Machines, GBC
Velobind Machines and Spiral Coil Binding Machines.
Work related achievements
Participate in designing system EQUITRAC software to reduce printing and copy
costs, increase security on document for KPMG. (2009-2010)
Designed complete system of document handling and archiving for KPMG Firm using
commercial software KFILE.(2005)
Education September 2002 – 2009 U NAPEC 9 Semesters
Bachelor Degree: Accounting
Skills
Excellent computer Skills.
Self starter able to work independently with little supervision
Strong interpersonal, organizational, communication, and customer service skills.
Great people skills and handle many types of scenarios and help customer and/or co-
worker as needed.
Ability to make sound business decisions
Ability to prioritize and multi-task
Working knowledge of various technologies as an enabler for contingent workforce
Microsoft Word, Excel, Outlook, and PowerPoint
Good planning and organizational skills necessary to achieve business goals and to
i ncrease office efficiency
Adaptability, flexibility, and the ability to maintain effectiveness during change
Ability to interpret various operational manuals, reports, etc…
Ability to work effectively in a team environment and as an individual contributor
Proven operational proficiency and attention to detail
Strong analytical, problem resolution, and decision making skills
Bi-lingual, able to speak Spanish and English
References
Upon Request
Contact this candidate