John E. Rader

**** ****** ********* . ******, ** 80211 . Phone: 303-***-**** . Email:

abmhjw@r.postjobfree.com

* ************ *******

Solutions Analyst and Technical Project Manager with 15 years experience in

Information Technology, E-Commerce, Business Intelligence, and Software

Product Development

. Software Requirements and User Experience Definition: Expert-level

skills in the elicitation of business requirements and translation to site

maps, storyboards, use cases, wireframes, and functional specifications

for the development of enterprise and web applications. Effective

facilitator in requirements discovery workshops and user group

communities.

. Project Management: Manage development of SaaS and hosted web

applications, incorporate Scrum/Agile product development practices to

define scope, proposals, SOW, and manage sprint estimates, schedules,

issues, and risks.

. Quality Assurance: Prepare test plans, generate and execute test cases,

and prepare QA dashboard reports.

. Account Management: Manage client relationships and retention

strategies, support up-sell & cross-sell opportunities.

Industries: Software and Computer Hardware Development,

Telecommunications, Civil Engineering and Financial Services, Interactive

Web Development Agency, and Utility sectors.

2 Areas of Expertise

Functional Solutions Experience: Platforms:

ECM (Enterprise Content Management), Windows 7, XP, 2000, NT, Sun Solaris, IBM

Business Intelligence, OLAP, Portfolio iSeries

Dashboard Web Portals Development Environments:

Multi-channel / Multi-venue E-Commerce .Net, Silverlight, MS Visual Studio, SQL

(B2C and B2B) Server Studio, MS Analysis and Reporting

SEM / SEO (Search Engine Marketing and Services, MDX, SQL, SSIS, ETL, J2EE, SOA,

Optimization) XML, PHP, CSS, Oracle PL/SQL, ColdFusion,

CRM (Customer Relationship Management): Flash, DotNetNuke

Sales, Marketing

EPM (Enterprise Project Mgmt.), EVA Tools and Software Packages:

(Earned Value Analysis) VersionOne Product Planning, Basecamp,

Quote-to-Cash, Financial Accounting, IBM Rational Tools, Axure Wireframing,

Budgeting, Forecasting MindManager, Adobe Illustrator, Camtasia

Telecom Product Configuration and MS SharePoint (2010, MOSS, WSS), Office,

Ordering Systems Project, Visio, SQL Server Analysis

Methods: Services, IBM Cognos Planning

Iterative, Agile/Scrum Software Intershop Enfinity E-Commerce (B2C and

Development Methodologies, B2B)

Object-Oriented Analysis, Unified Oracle eBusiness: Financials, Supply

Modeling Language (UML), Rational Unified Chain, Primavera (P6)

Process (RUP), Logical Data Modeling Siebel Sales and Server Administration,

GAAP (Generally Accepted Accounting Salesforce.com

Principles)

3 Professional Experience

MWH Global, Inc. Broomfield, CO 7/08 - 4/10

Solutions Analyst - Enterprise Web Portals /

Business Intelligence

. MWH is a global water infrastructure engineering services firm with 6,000

employees and $1B annual revenue.

. Product custodian for a branded suite of SaaS business intelligence web

applications containing a SharePoint front-end, Data Warehouse and Multi-

dimensional database back-ends, and Oracle Primavera (P6) integration.

. Responsible for competitive analysis, requirements definition,

information architecture, project management, and QA of front & back-end

content management platform and ETL processes for multiple agile software

releases.

. Defined site navigation and content structure, created site maps, use

cases, wireframes, and managed construction of product videos, flyers,

and RFP's for marketing campaigns.

. Environment: MS SharePoint, SQL Server, MS Integration, Analysis, &

Reporting Services, MDX, Primavera (P6), MS Office, Project, Visio, Axure

Wireframing, Wikis, MindManager, Camtasia, VersionOne Product Planning.

Key Accomplishments:

. Streamlined off-shore development team functions reducing delivery from

weeks to days & project costs by 60%.

. Recipient of Award for Outstanding Performance on a multi-million dollar

customer retention project.

Sun Microsystems - Consultant through TekSystems, Broomfield, CO 1/06 -

Lead E-Commerce IT Business Analyst - Sun.com Storefronts / Global 6/08

Product Catalogs

. Managed system requirements and initial QA test strategy for the

migration and upgrade of Sun.com's online storefront to Intershop E-

Commerce platform. Subsequent phases included migration of global

product catalogs, integration with Oracle 11i eBusiness applications, and

implementation of Oracle/Sun web services (SOA).

. Acted as the liaison between E-Merchandising, Design, Engineering, and

Intershop Development teams to define site maps, data flow diagrams, and

use cases for the user experience of online storefronts and product

catalogs.

. System functions included hardware, service product configuration,

display of web promotions, pre-negotiated pricing, generation of shopping

carts, quotes, check out, search, & single sign-on for E-Commerce

communities.

. Developed product requirements for incident resolution game-theory

solution mapped to Six Sigma process flows.

. Environment: Intershop E-Commerce, Oracle 11i eBusiness, StarOffice, HP

QuickTestPro, Wikis, MindManager.

Key Accomplishments:

. Recognized by Sun's Executive Sponsor with Award for Outstanding

Contributions to new E-Commerce platform.

. Collaborated with diverse technical and non-technical audiences to

centralize online product configuration and ordering contributing to

billions of dollars of revenue and de-commissioning several legacy

systems.

Indigio Group, Inc. Denver, CO Contract 11/05 - 1/06

Technical Project Manager - E-Commerce & Marketing

Web Sites

. Managed external client web development projects for this interactive web

design agency with 45 staff.

. Defined requirements, change requests, and project-managed E-Commerce,

quote generation, Omniture site analytics, and search engine optimization

(SEO) web development projects. Managed budgets and coordinated

resources for Design, Development, QA, Infrastructure, and off-shore

teams.

. Client Projects: Apple, Inc. Salesforce Extranet, Budget.com

Reservations, & Dependable Auto Shippers sites.

. Environment: DotNetNuke, JSP, Omniture, iProspect SEO, Salesforce.com, MS

Project, Office, MindManager.

Creation Chamber, Inc. Denver, CO Contract 5/04 -

Information Architect - E-Commerce & Corporate Web 1/05

Sites

. Back-filled CEO's previous role in this emerging interactive web

development agency with 12 employees and website clients such as Denver

Broncos, Colorado Crush, and MapQuest.

. Conducted user-centered design and requirements elicitation functions for

custom web site launches, content management systems, email marketing

campaigns, E-Commerce, and enterprise web applications.

. Led client engagement for an E-Commerce software licensing and activation

site and a branded job posting application. Generated user personas,

site maps, use cases, wireframes for front/back-end user experience.

. Client Projects Include: Subscription-based Web Sites for MapQuest and

American Society of Radiological Technologists (ASRT), Rivet Software,

and Denver Public Schools.

Key Accomplishments:

. Designated as lead consultant for financial software channel resulting in

up-sell of account revenues by 300%.

First Data Corporation Greenwood Village, CO 10/03 -

Senior Business Analyst - Oracle 11i Financials, Tax Accounting 4/04

Systems

. Performed project management, functional requirements definition,

testing, training, and support of Oracle 11i Accounts Receivable,

Corporate Tax, Property Tax, Timberline Leases and Sales/Use Tax Systems.

. Managed technology vendor relationships and created project plans for

upgrades and migrations.

. Acted as the liaison between Development and user community made up of

Accounting, Tax, and Real Estate to separate defects from user-driven

errors and collect and validate enhancement requests.

Expanets, Inc. Englewood, CO 7/02 -

IT Business Analyst - Telecom Quote-to-Cash, Oracle 11i 4/03

Financials, Siebel Company went

bankrupt

. Working within the IT PMO, supported Telecom Operational Support System

(OSS). Major projects include:

. Siebel, WebMethods, Oracle Billing and Collections Call Center Project:

Create specifications for case management, skill-based routing of service

requests, and screen-pop and scripting through CTI.

. Oracle AR Lockbox: Define configuration set-ups for processing of EFT,

credit card, and cash payments.

. Oracle AP/AR/GL, Vertex, & WebMethods Tax Transactions: Define

requirements of tax adjustment processing and migration of sales and use

tax transaction reporting to Vertex tax databases.

. Oracle AR Invoice Redesign: Define requirements and test cases for

product and service invoice redesign.

. Oracle Projects: Define functions and data flow for revenue recognition

and percent complete calculation.

Computer Research, Inc. Denver, CO

IT Business Analyst / Project Manger - Securities 1/02 - 7/02

Processing Technology initiative

cancelled

. Managed system requirements for the migration of legacy Cobol securities

processing applications to J2EE within IBM WebSphere / iSeries

environment over a projected three-year timeline of new technology

adoption.

. Project-managed accounting systems conversions and assisted with CMMI

benchmarking & SAS-70 audits.

Time Warner Telecom, Consultant - Ajilon Denver, CO Contract 2/01 - 9/01

Systems Engineer - Telecom Order Management Systems

. Served as the liaison between Development, Engineering, Operations, and

Product Management to elicit and document systems requirements for the

web-based voice and data telecom product ordering system.

. Structured requirements using UML and Rational Unified Process (RUP),

generated use case specifications, and assisted with scope definition for

iterative development targets in J2EE BEA Weblogic development

environment.

Rhythms NetConnections Englewood, CO

IT Project Manager / Business Analyst - Siebel Sales 1999 - 2001

and Call Center Company went bankrupt

. Rhythms was a publicly-traded commercial DSL provider competing in the

CLEC telecommunications market.

. Planned, budgeted, and executed Siebel CRM software development efforts

for a Tele-Sales organization. Assisted with requirements analysis,

system administration, testing, & support of three Siebel software

releases.

. IT management responsibility for the Siebel Installed Base Sales Project

for the first-ever customer contract renewal phase. Developed

cost/benefit analysis for $13M revenue opportunity.

Adaytum Software (presently IBM Cognos Planning) Chicago, IL 1998 -

Software Implementation Consultant - OLAP Solutions 1999

. Hired as the 25th American employee at this European software start-up to

perform client budgeting, forecasting, and reporting OLAP software

implementations in manufacturing, distribution, and retail industries.

. Mapped client's financial accounting and budgeting processes and

implemented OLAP databases to transition methods of financial analysis

from spreadsheets to multi-dimensional database and reporting tools.

MPCT Solutions (presently Sybase Aleri) Chicago, IL 1995 -

International Software Project Accountant 1998

. MPCT Solutions was a leading global banking solutions provider. Served as

the financial liaison between the CFO and CIO for global financial

reporting in accordance with generally accepted accounting principles

(GAAP).

. Prepared project profit/loss reports for customer EURO conversion

projects, actuals versus budget/forecast reports, and prepared

presentation and analysis materials for company's initial public offering

(IPO).

ComEd Chicago, IL 1993 -

Financial Analyst - Office of Nuclear Business Leadership 1995

. Performed staff accounting duties and analysis of Nuclear Division's

$900M expense $165M capital budgets.

4 Education

University of Colorado at Denver Master of Business Administration,

Specialization in Information Systems 8/02 - 5/05

Completed program in May, 2005. Enrolled as full-time student May to

August, 2003 and January to May, 2005

Marquette University, Milwaukee, WI Bachelor of Science in Accounting

8/89 - 5/93

5 affiliations

Member of International Institute of Business Analysis (IIBA), Candidate

for CBAP Certification 7/08 - Present

References Provided Upon Request

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