Customer Service Accounts Payable

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J O N WA L L A C H

Objectives: To obtain an entry level position that allows me to utilize my skills and experience with working in fast-paced

environment productively and effectively

Work Experience:

Administrative

• Managed and maintained executives' schedules including travel arrangements

• Coordinated and directed office services, such as records, departmental finances, budget preparation,

personnel issues, and housekeeping, to aid executives

• Performed general office duties such as filing, answering telephones, and handling routine correspondence

• Provided clerical support to other departments

• Reviewed operating practices and procedures to determine whether improvements can be made in areas such

as workflow, reporting procedures, or expenditures

Customer Service

• Kept records of customer interactions and transactions, recording details of inquiries, complaints, and

comments, as well as actions taken

• Determined charges for services requested, collect deposits or payments, or arrange for billing

• Made and confirmed reservations

• Recorded guest comments or complaints, referring customers to managers as necessary

• Assisted in creating and tested the Facilities Management System (FMS) to issue and report maintenance

work orders

Accounting

• Classified, recorded, and summarized numerical and financial data to compile and keep financial records,

using journals and ledgers

• Compiled statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash

receipts, expenditures, accounts payable and receivable, and profits and losses

• Calculated, prepared, and issued bills, invoices, account statements, and other financial statements

• Maintained inventory records

Work History:

WHAT Designs 418 N. La Cienega Blvd, Los Angeles, CA 90048 07/2003-08/2008

Paramount Pictures 5555 Melrose Ave, Los Angeles, CA 90027 07/1995-10/2002

Beverly Prescott Hotel 1224 Beverwil Drive, Los AngelesCalifornia, 90035 02/1994-07/1995

Pertinent Skills:

• Proficient in Windows, Mac and Microsoft Office applications

• Strong interpersonal communication skills

• Excellent phone etiquette

Contact this candidate