Sales Quality Assurance
Resume:
Gracie Y. Li
*******@*****.***
Costa Mesa, California 92626 United States
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OBJECTIVE Looking for afirm that can utilize my skills and
strengths in while offering challenges as well as both
personal and career growth opportunities.
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SUMMARY Native mandarin speaker, fluent in English. I bring a
wealth of experience from my experience working in
technology sector in fast paced China. I am an
experienced sales/marketing professional with solid,
well-rounded computer skills. I am outstandingly
self-motivated, a fast learner, comfortable with
deadlines and enjoy working in a team environment.
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WORK EXPERIENCE Asia pulp and paper Ltd.(N America branch 02/06/09 -
office) 4/14/2010
CSR/ Marketing Coordinator Anaheim,CA
One of the world's leading fully-integrated forestry,
pulp and paper company, currently has over 20 major
manufacturing facilities in China and Indonesia,
marketing its products in more than 100 countries on
six continents.
Assisted our sales team with providing timely
quotations to customers along with providing excellent
after sales support including documentation and
co-ordination with various departments (logistics,
accounting, etc) across the entire product order cycle.
Maintained the company's product sample library.
Ensured that over 100 active customers received prompt
pre sales support including queries, complaints,
product tracking as well as providing paper samples.
Effectively and promptly resolved disruptions working
with our Chinese suppliers in their native language
while maintaining positive relationships with our
customers.
Responsible for generating both regular and ad-hoc
reports to upper management by pulling data from the
company's IT database and formatting these into an
easily understandable format.
Assisted with the design and execution of event and
product marketing plans. Designed and built company's
web employee knowledge centre thereby strengthening
internal communications.
Developed and provided marketing and public relations
programs, to succeed internal and external
communication.
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Qihoo.com 09/01/2007 -
Production Specialist 03/31/2008
Beijing,PRC
(Provide 2-line summary description of company)
Managed work flow across separate business units.
Produced engaging and original videos, animations and
rich media content. Developed and tested online content
constructed for all audiences; including mobile users
with standard compliant code and techniques for cross
platform and cross browser compatibility.
Responsible for the maintenance of consistent work team
quality. Ensured consistency and integrity of our web
branding.
Worked well under deadline, paid strict attention to
detail, and performed quality assurance testing before
publishing.
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Beijing Sunshine Internet Co. 08/01/2006 -
(Wangyou.com) 07/31/2007
Editor/User Interface Designer Beijing,PRC
wangyou.com is a critically acclaimed website with more
than one million users each month, who visit to stream,
download and share video-driven content. The site's
high production values extend to best-of-class video
player and encoding techniques.
Acquired project management skills in a fast paced
customer centric organization. Responsible for
balancing technical functionality and visual elements.
Worked as project-oriented on dealing with major
amounts of content and updated it on a daily basis for
one of China's first social network website.
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SKILLS Native Mandarin Speaker. Fluent in English.
IT:
Mac OS Platform 60 months+ *Expert
Windows NT/S2000/XP 60 months+ *Expert
Linux 36 months * Advanced
Access 12 months *Intermediate
Visual Fox-pro 12 months *Intermediate
MySQL 6 months *Intermediate
C++ 6 months *Intermediate
XML Web services 12 months *Advanced
Java 6 months *Intermediate
HTML 60 months *Expert
XML 12 months *Advanced
ASP 6 months *Intermediate
MS Excel 48 months *Expert
MS PowerPoint 36 months *Expert
Word 48 months *Expert
Outlook Express 48 months *Expert
Creative
Corel Draw 6 months *Intermediate
Adobe Photoshop 60 months+ *Expert
Dreamweaver 60 months+ *Expert
Illustrator 12 months *Advanced
InDesign 6 months *Intermediate
Flash 12 months *Advanced
Acrobat 36 months *Expert
Digital Photography
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TRAINING Microsoft CCNA (Networking)
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EDUCATION Liaoning Province University 09/01/2002 - 06/30/2006
BACKGROUND E-commerce Shenyang,PRC(China)
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INTERESTS Traveling, Reading, Lomo Photography, Fashion and
Graphic Design. British Comedy
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