Sales Associate

Brent L. Wilkinson

***** *. ******* ****

Homer Glen, Illinois 60491

Cell: 708-***-****

Email: ********@*****.***

CAREER OBJECTIVE

. Seeking an entry-level position in IT to expand my skills of my

current knowledge of building, maintaining, and troubleshooting

computers.

EDUCATION

. Bachelors of Science in Economics, Northern Illinois University

EXPERIENCE

2005 - Present Carson Pirie Scott

Orland Park, IL

Sales Associate

. Work at the register to help customers with their final selections.

. Create sale signs, adjust prices, and work on markdowns.

. Assist customers on the floor with product concerns or questions.

December 2005 Best Buy Orland Park,

IL

Sales Associate

. Worked in the computer department selling computers, printers, and

peripherals.

. Assisted customers with their computer questions and concerns.

2003 - 2005 Party City Orland Park,

IL

Stock Worker

. Worked in the back stock room unloading trucks.

. Assisted customers with finding merchandise on the floor.

VOLUNTEER WORK

2009 Sycamore History Museum

Sycamore, IL

IT Technician

. Setup network for museum database

. Installed printers on network

. Installed licensed use of Microsoft Office 2007 on multiple computers

. Configured network settings for internet use.

CERTIFICATIONS

. CompTIA A+ Certified.

SKILLS

. Built multiple computers, including my own, for home/office use since

2000.

. Knowledge of Windows 2000, Windows XP Home/Professional, Windows

Vista, and Linux.

. Strong skills in troubleshooting computers, and installing hardware

and/or software.

. Strong knowledge of Microsoft Office programs including Word, Excel,

PowerPoint, and Outlook.

. Experience with SAS, Statistical Analysis System.

. Good written and verbal presentation skills.

. Ability to work as a team, or work alone.

. Dedicated, hard-worker, willing to learn and become proficient on

assigned responsibilities.

. Experience with customer support for 5 years+.

Contact this candidate