Sales Manager
Resume:
Heather Meagan Sullivan
********@*******.***
Brooklyn, NY 11223
Education:
M.B.A. Strategic Management, The University of Illinois
2000
Alpha Beta Gamma Business Honor Society
Chicago, IL
B.S. Dietetics, The University of Connecticut
1998
Storrs, CT
Experience:
TARGUSinfo
1/10 - present
Account Executive - Lead Generation
Vienna, VA
. Identify new business opportunities through research using industry
publications, web-sites, prospecting tools (LinkedIn, Hoover's, Annual
Reports, Google Finance)
. Utilize internal Contact Management Database (salesforce.com) to
market services to Senior Executives in Fortune 1000
. Craft compelling and relevant emails and messages to prospective
clients in order to generate new business leads
. Document all communications and efforts in salesforce.com
Qpay, Inc.
1/06 - 12/09
Market Manager (Direct Sales), 6/1/09 - 12/09
DC/Baltimore
. Relocated to area Market Manager was the available position
. Launched DC and Baltimore markets achieving 70% market share;
exceeding business plan projections
. Building Carrier and Principal relationships to secure existing and
future business over competitors
. Dealer Account Management
o Build principal owner relationships
o Added Value Focus and Identification of customer needs
o Achieved 100% dealer retention
o Training, educating and troubleshooting
o Consistent reinforcement of sales strategies
Regional Director Sales, 1/06 - 6/09
Los Angeles, CA
. Created Los Angeles Sales Team; Coached 10 Sales Representative in
West Region
. Carrier Relationships with Senior Management (T-Mobile, metroPCS,
Cricket)
. Presentation of Qpay product to Carrier Sales Team
. Launched and Grew Los Angeles Market achieving 80% market share and #1
sales market
. Managed ILD sales of $3 million/year; Payment Transaction Count $6
million/year
. Exceeded several yearly sales forecasts: 2008 LA was #1 ILD Sales
growth at 300%
. Master Agent/Distribution Partners: 5 large Carrier Master Agent
relationship; Experience with signing Master Agents and becoming a
strategic partner to help grow their business
. T-Mobile National Carrier Launch. Executing strategic initiatives
resulting in #1 regional market share
. Yearly Sales Forecasting, Budget and Expense Management in support of
operational P&L
. Generate and analyze Cube Sales Reports
. Instrumental in Cross-Departmental Process and Operational Improvement
providing valuable Field Feedback to other departments such as
Finance, Operations, and Logistics
Compadres Restaurant
6/01 - 12/05
Sales & Operations Manager
Honolulu, HI
. Responsible for sales management, profitability, efficiency, and
consistent delivery of restaurant products in a fast paced, high
volume environment
. Manage a staff of up to 20 employees
Skill Highlights:
. 7 years Management experience; 3+ years Wireless Industry. High
standards of leadership and communication.
. Software: POS Systems (Wireless Standard, Retail IQ, and Teletracker),
Salesforce.com, Cube Reporting, Blackberry Tools, Carrier Activation
sites.
Microsoft: Outlook, Excel, Word, Powerpoint, and MapPoint
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