Customer Service Manager

Susan Rebecca Meffert

**** *. ********* **** #***-445 918-***-****

Irving, TX 75063 ********@*****.***

SUMMARY OF QUALIFICATIONS

• Efficient with office and time management

• Ability to adapt to fast-changing technology

• Experience in ad sales

• Extensive experience developing ads

• Experience in photographing weddings and individuals with film and digital cameras

EDUCATION

The Art Institute of Dallas Dallas, TX October 2009-present

Currently pursuing a Bachelors in Adverting Design

Projected graduation date: 2013 August 2006-present

GPA 3.72

Northeastern State University, Tahlequah, Oklahoma

Currently pursuing a Bachelors in Mass Communication/Advertising

Projected graduation date: December 2010

Associate of Science in Journalism & Advertising December 2005

Tulsa Community College

EXPERIENCE

U.S. Beef Corporation-Arby’s January 2009-April

Assistant Manager 2010

Responsible for safety in the workplace

In charge of providing excellent customer service

Encourage crew members

Assist customers

Promoted from crew member to Assistant Manager in November 2009

Lu’s Pampered Paws

Animal Bather

• Preserve the hygiene of clientele pets

• Responsible for the cleanliness of the work area

• In charge of making signs for the business, using Photoshop

Felts Shoes

Sales Associate

•Assist customers in selecting proper footwear

•Demonstrate differences between products

•Maintain stock between different locations

Veterinary Associates

Kennel Attendant/Animal Bather

• Safeguard the cleanliness of the veterinary hospital

• Ensure the health and safety of boarded animals

• Aid doctors with clients and animals

Communicating Arts

Advertising Intern

• Perform research of demographic statistics

• Prepare research of digital signage

• Learn the basic functions of the Graphic Design industry

VOLUNTEER EXPERIENCE

Sapulpa Community Band 2008-current

ACHIEVEMENTS

• Northeastern State University President’s Honor Roll 2006-current

2004-2006

• Tulsa Community College President’s Honor Roll

SKILLS

• Proficient on Apple • •

Adobe Illustrator Microsoft Word

• •

computers Photography QuarkXpress

• Adobe Photoshop

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