Customer Service Sales

BRYAN M. PIPER *** Leese Drive

Saint Johns, Florida 32216

Telephone: 904-***-****

Email: abmhgf@r.postjobfree.com

BRANCH MANAGEMENT AND SALES CAREER PROFILE

Results-focused, quality-driven professional with extensive experience in

supervisory, location management, and outside sales positions,

demonstrating consistent achievement of objectives, strong multi-tasking

and service skills, and dedication to organizational goals. Advanced

presentation and relationship development abilities, with track record of

success improving sales and policies/procedures to ensure profit

turnarounds.

Core Knowledge & Skill Areas:

Client Relationships Talent Acquisition & Microsoft Office Suite

Training

Contract Negotiations Quarterly Reporting Marketing/Communications

Profit/Loss Management Outside Sales Budget Management

Relevant ENTERPRISE RENT-A-CAR, Jacksonville, FL

Experience February 2005 - Present

BRANCH MANAGER

Personally addressed customer complaints upon escalation by

customer service representatives and service agents. Determined

product lines, maintained fleet levels, managed vendors, oversaw

fleet utilization, and supervised customer service

representatives and other team members. Selected Accomplishments:

Coached and mentored a staff of 10+ employees on business

development, personal growth, sales goals, and performance

management.

Maintained responsibility for the overall operations of assigned

facility and projects related to finance, personnel, training,

and administrative services.

Maintained personal rapport and win-win relationships with over

20 client accounts, multiple vendors, team members, and

customers.

Established contacts with new clients; created new marketing

strategies to increase revenue, and ensured branch exceeded

performance and sales goals.

Honored continuously for; best performing branch in sales,

highest personal sales, and highest customer satisfaction rating.

LARRY N. SCARTZ LAND SURVEYOR, Dumfries, VA May

2004 - February 2005

LAND SURVEYOR

Surveyed and investigated land surfaces to project precise

measurement and location of lines, angles, points, areas, and

elevations. Performed project research, boundary calculations,

and recorded accuracy of survey data, notes, and sketches.

Selected Accomplishments:

Recorded survey by preparing notes, records, and drawings;

applying computer aided design technologies.

Prepared legally defensible findings by following American Land

Title Association (ALTA) and American Congress on Surveying and

Mapping (ACSM) guidelines, and related federal, state, and local

laws and requirements.

Established utilized horizontal and vertical positions to

discover precise locations for subdivision boundary determination

professional RADFORD UNIVERSITY, Radford, VA

development Bachelor of Arts in Communications, Concentration in

Organizational Communications

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