Quality Assurance Sales

Vanessa Cedeno Contact

** ***** ****, *****, ** 10473 Tel : 646-***-****

e-mail : ******@*****.***

Profile

Results-oriented medical administration leader with a unique combination of

clinical, technical, analytical and management skills hones through 7 years of

providing direct healthcare, biotechnical development and managing research

studies. Consistently demonstrate strong planning, negotiation and leadership

abilities.

Core Competencies

Global and Domestic Clinical Research Management Budget Planning &

Administration

Research & Development

New Systems Design/Development

Regulatory Compliance Management Policy

Implementation & Continuity

Team Building, Mentoring & Leadership Quality

Assurance Control/Standards

Education

2006 to 2007

Master in Biomedical Engineering - Summa Cum Laude

COLUMBIA UNIVERSITY, Fu Foundation of Engineering & Applied Science, New York

2003 to 2006

Bachelor in Biomedical Engineering

COLUMBIA UNIVERSITY, Fu Foundation of Engineering & Applied Science, New York

2004 to 2005

2006 to 2007

Microsoft System Engineer Certification

Fire Department of New York, Emergency Medical Technician Certification

Professional Experience

Majestic Research, New York

Research Operations, Director

October 2007 to Present

Oversee core business and operational development functions (e.g. purchasing,

human resources, finance, quality control, material management) within research

operations. Supervise staff of 22 and direct systems implementations to support

contracts such as GE Healthcare and Pfizer. Challenged to initiate improvements

for under-performing areas, including data acquirement, team output and product

deliveries. Key accomplishments:

Data management tool - Developed and implemented a database that served a data

backup, scheduler, and consolidated analysis tool for all research projects.

Previously all work was conducted manually with no sharing capabilities, within

research and data collection departments.

Product development: Led teams in design and development of US & EU research

products

Operations Reengineering: Increased gross profit margins 17% by restructuring

organization through root cause analysis and process management. Reduced data

costs by 21% by acquiring new sources and reducing research and recruiting

outsourcing.

Performance Improvement: Improved on-time delivery from 58% to 93% within 1 year

by implementing project planning system on teamwork, quality and scheduling

dashboard redesign. Developed capacity team-loading requirements to further

enhance on-time delivery initiatives and forecasting needs.

Medicexchange, New York, London

Business Development, Director

January to October, 2007

Developed "Go-to-Market" strategies to penetrate customers and markets with

potential for growth. The key to this business was to identify partnership

opportunities, generate leads and identify new product introduction, while working

with existing offerings and developing marketing plans for the region being

targeted. Key accomplishments:

Sales growth: Played key role in increasing sales from $1.5 million to $3.1

million in less than 1 year through effective marketing, press release and website

management.

Business development: Acquired partnerships with major publishing players and

medical device manufactures to reduce in-house sales expenditure and overhead

costs, while growing the business at a rapid pace.

Synamed- Electronic Medical Records, New York

Quality Assurance & Implementation, Manager

February, 2005 to January, 2007

Led the product quality of the electronic medical records system, by designing and

testing the release of new versions of the software functionalities, fixes and new

products. As a small company, there was a need for structure QA metrics with

minimal budget and large scale improvement, since some of the competitors were

companies such as GE Healthcar, eClinicalWorks, Cerner. Key accomplishments:

Quality Assurance Cycle: Designed a 7-step cycle, currently being used by the

company. This process enabled all healthcare professionals using the HER to view

requested functionalities in multiple versions of the software. Also, ensure

proper training and 80%+ usage of full integrated system, rather than a light

transition, especially those transitioning from paper-managed facilities.

Software connectivity: Enabled HL7 connectivity for the first time between the

software and major labs, such as Labcorp and Quest Diagnostics. This functionality

by itself increased sales by 30% based on the large demand of hospital

interoperability and EMR systems.

Microsoft Corporation, New York

Quality Assurance Analyst

May 2001 to January 2005

In charge of multiple testing and design functions, working jointly with vendors,

designers and testing teams members to reach objectives. Performed data reduction

of technical test results. Responsible for ensured on-time, on budget hardware

availability. Key accomplishments:

Operations Reengineering: Created internal method that led to the reduction of

outsourced data sources; built vendor network that resulted in on-time production

of new products.

Data management tool Developed a data analysis program that consolidated test

results into digestible format for design engineers.

Technical Strengths

Proficient a vast array of programming languages, concepts and technologies,

including:

.NET Framework (C#)

ASP.Net AJAX Toolkit

Windows, UNIX, BSD

Mono, GTK#, C UNIX

Perl, PHP, JavaScript

SQL Server, MySQL

PostgreSQL, Oracle

Network fundamentals

Affiliations

Member - Drug Information Association (DIA)

Member - Institute of Clinical Research (ICR)

Member - Association of Clinical Research Professionals (ACRP)

Languages

Spanish (native)

Italian (basic, 4th level)

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