Customer Service Manager
Resume:
Dennis G. Howe
Tempe, Arizona 85281
Email: ************@*******.***
PROFESSIONAL EXPERIENCE
FACILITIES RELATED
Facilities Manager; The East Valley Tribune. 10/04-7/1/08: Oversee all
facilities related projects; including budget, staff, contracts,
contractors, vendors, custodial, scheduling, remodeling, construction,
signage, security, safety, HVAC, electrical, plumbing, grounds, parking,
recycling, waste management, environmental quality and Human Resources.
Maintenance Supervisor; 5/03-10/04: Manage all facility maintenance,
trades. custodial work and budget at Adelphi Commons; Arizona State
University. Initiate, plan, and schedule contractors and vendors,
security, safety, grounds, carpentry, electrical, plumbing, heating,
remodeling projects, building repairs and HVAC.
Residential Life Facilities Manager: 1/99-5/03: Responsible for all
maintenance, trades, and custodial work in the Arizona State University
Residence Halls. Facilitate, evaluate, direct, and coach facilities and
contract employees. Coordinate, manage, assist and develop full and part
time staff. Oversee contract processes and contractors, grounds, security,
safety, and budgets. Plan, staff and execute facilities projects .
Paint Supervisor: 10/88-1/99: Supervise Paint Crew of 2 - 15 in house
painters in the residence halls at Arizona State University. Manage budget,
equipment, and materials. Hire student workers and temporary journeyman
painters. Coordinate, schedule and monitor project contractors. Organize
ADA signage installation, murals, and grafitti prevention.
Painter: 10/80-10/88: repair and paint all surfaces in the residence halls
at ASU.
OFF -CAMPUS MANAGERIAL EXPERIENCE
Howe Painting and Decorating; 1965-2010: Contract custom painting, drywall,
wallpaper, wood refinishing and supervise paint crew.
Learning Instructor; 1/79-10/80: Memorial Union, Arizona State University.
Develop, organize, market, and teach Anything Groes Houseplant Care
classes.
KubeCo Contractors; 1978-1979: Supervise paint crew, evaluate skills, and
appraise progress of paint crew, customer service, touch ups, drywall and
wallpaper. 480-***-****
Anything Groes; 1976-1978: Develop visual, marketing and training aids,
educational materials and teach house plant care.
Dallas Community High School, Dallas Center Iowa; 1974-1976: English
teacher, bus driver and baseball coach.
Sports Official; 1972-1997: Officiate baseball, basketball, football,
softball and track in high school and city parks and recreation leagues.
CAMPUS INVOLVEMENT
Classified Staff Council, Chairman of Publishing Committee, 1996
One-to One Staff Facilitator, 1988-1994
Initiator and President; ASU Intra-University Coed Softball League 1987-
present
KAET-TV Fund Drive Coordinator; Residential Life, 1990-1996
Initiator and President; Diabetic Project, ASU, 1992-1994
Residential Life Newsletter Committee
Residential Life Marketing Committee
Residential Life Employee Recognition Committee
Residential Life Hiring Boards
Christmas in April volunteer program, 1997
Research diabetes wellness in residence halls nationwide, 1990-1992
COMMUNITY INVOLVEMENT
2001 City of Tempe Diversity Award
YMCA Youth Sports Coach
Holdeman Elementary PTA
Published Freelance Sports writer
American Youth Sports Coach
City of Tempe Parks & Recreation Youth Sports Coach
Arizona Bluegrass Association member. 1980-present, Vice President, Board
Member and Editor, 1984-1987.
American Diabetes Association.
Sharpshooters Diabetes Support Group
In-line hockey coach at Mesa "The Rink"
Habitat for Humanity - several projects
EDUCATION
Bachelor of Science, English Education (minors in Psychology and
Philosophy) and Coaching Certificate, Iowa State University, May 1974.
REFERENCES
Reena Green
Human Resources
East Valley Tribune
120 W. 1st Ave.
Mesa, AZ 85210
Melodie Raab
Adelphi Commons
739 East Apache
Arizona State University
Tempe, AZ 85281
Ray Murdock
Manager of Finance
KAET-TV
Arizona State University
Tempe, AZ 85287
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