Customer Service Sales

TIFFANY S WHITE

***** ****** **

ST. LOUIS, MO **137

Cell: 314-***-****

Home: 314-***-****

****************@*********.***

Objective

I seek a responsible and challenging entry-level position that will utilize

my education and background, expand my knowledge, and offer opportunities

for personal and professional growth.

Work Experience

4/2008 - 3/2010 AT&T St. Louis, MO

Service Order Writer

In the Customer Record and Billing (CRB) operation under a

mechanized order retrieval and distribution system, reviews

service order information either before or after issuance

of order to determine correctness; arranges for the

correction of errors discovered, types and proofreads

orders and make corrections of errors discovered during

proofreading; receives, reviews and records completion

order information and corrections from other work forces;

performs other incidental clerical duties.

* Uses computerized typewriter to process service orders

going into the Service Order Retrieval and Distribution

(SORD) process.

* Formats information placed on Universal Service Order

(USO).

* Interprets Universal Service Order Codes (USO) used to

denote type of equipment and work to be done.

* Reviews service order memorandums from business office

and sales for accuracy.

* Discusses service order problems with other departments.

* Accepts service order completion information from

installation and repair forces.

* Works on a job where a high degree of accuracy, speed and

volume are required.

8/2003 - 8/2007 Centene Corporation St. Louis, MO

Inserter Operator

Prepare incoming and outgoing mail for distribution. Use

hand or mail handling machines to time stamp, open, read,

sort, and route incoming mail; and address, seal, stamp,

fold, stuff, and affix postage to outgoing mail or

packages. Duties may also include keeping necessary records

and completed forms.

* Operate Pitney Bows FX10F Series machine to perform

certain duties such as inserting materials to be mailed.

* Process ED, Appeal and Adjustments MRU letters from

Farmington and Festus on a daily basic.

* Process EOPs making sure dollar amounts are correct and

mail them.

* Meter mail on a day-to-day basis.

4/2000 - 6/2003 US Bank Lock Box St. Louis, MO

Lock Box Clerk 1

Enter data into computer using various data entry devices.

Sort, and verify accuracy of data to be entered. Manipulate

existing data, edit current information, or proofread new

entries in database for accuracy.

* Process IRS checks making sure that all checks were

signed and both amounts where for the same amount.

* Check customers name making sure that they haven't

written any bad checks before they are processed.

* Balance checks in stacks of 100.

* Take all balance checks and encode each one.

* Send all processed checks to the item-processing center.

Education

GED:

St. Louis

Certificate: 4/2002

Skills / Equipment

Banking, Customer Service, Microsoft Word,

Basic Data Entry, Multi-line Phone,

Bookkeeping / Accounting, Document Scanning, PowerPoint,

Calculator, EXCEL, Retail Sales,

Cash Handling, Fax, Scanner,

Cashier, General Office, Ten Key,

Computer Literate, Internet Knowledgeable, Warehouse / Production,

Copy Machine, and Label Maker

References Available Upon Request:

Contact this candidate