Sales Customer Service

Stacy Diver

* ******* **** ( Monmouth Beach, NJ *7750 ( 201-***-**** (

**********@*******.***

Objective

A career in a challenging and rewarding sales position, where I can use my

strong work ethic, knowledge, creativity and personality to achieve company

goals.

Profile

Driven, personable business professional with college degree and successful

10 years in the areas of Sales, Customer Service, Marketing and Human

Resources. Uncovering client needs and recommending appropriate solutions,

building relationships, developing processes and strategies to increase

referrals and revenue. Accurately completing data research and analysis

while demonstrating computer proficiency. Accustomed to handling sensitive,

confidential records.

Skills Summary

( Marketing & Sales ( Professional Presentations (

Negotiating

( Relationship Management ( Data Research & Analysis ( Selling

Solutions

( Written Correspondence ( Customer Service ( Computer

Savvy

( Training

Professional Experience

SALES ASSOCIATE: Weichert Realtors, Jersey City, NJ

Dec 08-Present

( Commercial and Residential real estate sales- qualify

buyers/sellers, preview inventory, prospect daily, cold calling,

market/advertise listings, self promotion, manage the sales process.

SALE ASSOCIATE: Liberty Realty, LLC- Jersey City, NJ

Dec 01-Dec 08

( Marketing and sales in the areas of commercial and residential real

estate sales in Hudson County. 2004 sales $2.5 M, 2005 Sales $5.3 M,

2006 Sales $6 M, 2007 Sales $8 M, 2008 Sales $9 M.

CHANNEL MANAGER: Symantec Corporation, New York, NY

Feb 01-Dec 01

( Developed relationships with Resellers and lead 10+ marketing

activities. Oversaw and conducted product sales training with channel

partners and recruited and qualified new partners.

INSIDE SALES ASSOCIATE: Symantec Corporation, Rockville, MD June 00-

Feb 01

( Qualified and distributed leads to 15 resellers and acted as

internal information resource to partners and five sales

representatives. Educate partners and outside sales on product,

pricing, licensing, updates, follow up calls, lead generation and

pipeline reports. Recruited over 10 new partners to promote products.

Stacy Diver

4 Cottage Road ( Monmouth Beach, NJ 07750 ( 201-***-**** (

**********@*******.***

HUMAN RESOURCES REP: Symantec Corporation, Rockville, MD April

99-June 00

( Conducted employee orientation and exit interviews. Maintained

employee HRIS and generated reports for management. Designed new

employee handbook for 500+ employees.

RECRUITER/HUMAN RESOURCES ADMIN: CHF- Silver Spring MD April 98-

April 99

( Supported 14 international offices and HQ staff; wrote job postings,

reviewed resumes, interviewed and selected candidates, employee

orientation, exit interviews. Monitored employee data to prepare

reports for STD/LTD, 403 (b), attendance, pension plan and audits.

BUYER: Computer Data Systems, Inc. Rockville, MD

Sept 93 to June 97

( Obtained price quotes from vendors saving $10k in company expenses

per year; interviewed and selected vendors, purchased office supplies

for 500 employees for 25 off-site locations.

Education: University of Maryland, Bachelor of Science in Business

Administration

Internships: Equal Employment Opportunity Commission-

Baltimore, MD

Technology: SalesForce, Top Producer, Microsoft Office Vista (Word,

Excel, Powerpoint)

Certifications: Solution Selling Sales Model (July 00), New Jersey

Real Estate License (Sept 01), Certified Residential

Specialist, (Dec 05), Weichert Mentor (March 09)

Memberships: Society of Human Resources (SHRM), University of

Maryland Alumni, Realtor.org, Loopnet, Hudson County

Chamber of Commerce.

Volunteer: Habitat for Humanity- New Orleans, LA (2006), Gulfport, MS

(2007 & 2008), Jersey City, NJ (2009)

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