James F Harris, PMP
*********@*******.***
Hingham, MA, 02043
(Home) 781-***-****
(Cell) 781-***-****
EXPERTISE
Project/Program Management - PMP certified, with over 15 years experience
in several industries including: Financial, Manufacturing, Retail and
Insurance. A quick learner with proven success in adapting knowledge and
experience in fast paced environments. Led projects using Agile/Lean
standards. Proficient in scheduling, tracking, status reporting, and
presentations, team building, and communications, problem resolution,
budgets, managing risks and change control. Expert level in MS Project,
Excel, Word, PowerPoint, Sharepoint, & Visio.
Business/System Analysis - Developed and documented use cases and
requirements for system development life cycle processes.
PROFESSIONAL EXPERIENCE
Stop and Shop Supermarket Company, Quincy, MA (Contract Assignment)
__ 12/09 to 3/10
Project Manager - HIPAA Security Rules Assessment, Legal Department
. Successfully organized and lead a project to assess security
requirements related to electronic Protected Health Information and
re-establish compliance with the HIPAA Security Rule in light of the
HITECH amendments.
Fidelity Investments, Boston, MA (Contract Assignment)
09/08 to 8/09
Program Manager - Disaster Recovery, Institutional Products Group
Managed the development and implementation of a Disaster Recovery practice
within IPG that complied with ISO 20000, Fidelity Corporate policies, and
relevant regulatory policies. Ensured that all IPG built applications and
infrastructure components were "DR Ready" at all times
Facilitated & coordinated the development and validation of disaster
recovery capabilities of distributed systems and applications.
Led and participated in Mainframe recovery exercises.
Managed a two million dollar budget.
Applied Agile/Lean Project Management standards to ensure timely adherence
to the task schedule by collaborating in a daily "scrum" meeting.
Fidelity Investments, Boston, MA (Contract Assignment)
08/07 to 6/08
Project Manager - Fidelity Technology Group, Internet Security and Risk
Led and managed the 'Secure Email Project' with the goal to establish an
enterprise wide strategy for securing emails across the company including
electronic communications between Fidelity's associates, customers, and
partners.
Consulting Project Manager for the Social Security Number analysis and
reduction project.
Managed the deployment of DKIM keys to outbound emails.
Consulting Project Manager for the Desktop Security project.
Coordinated and organized application penetration testing.
DST Output, Westwood, MA, Quincy, MA, and South Windsor, CT
1/01 to 08/07
Project Manager, Application Development
Managed projects related to the brokerage team applications including; the
formatting, printing and mailing of millions of tax forms, financial
statements, confirmations and letters.
Managed the MK (Manufacturing Knowledge) conversion project across multiple
business units to a successful close. MK automates customer data into a
consistent factory systems print and mail process; created production
orders for factory personnel and performed billing and invoicing functions.
Developed and implemented a cross platform solution to process client work
in one DST system and print & mail from another. Named 'Associate of the
Quarter' for this accomplishment.
James F Harris, PMP
Mass Bay Chapter of the Project Management Institute _______
___ 06/03 to 06/06
Director of Education - Volunteer Position
Developed Project Management training course offerings for our Chapter
which included: locating and qualifying training firms, assessing the
demand and frequency of training course offerings, negotiating contracts,
managing training class registration and auditing course feedback from
attendees.
J Baker Inc., Canton, MA
04/94 to 01/01
Project Manager, Team Leader
Provided supervision and team leadership for multiple business systems
across several computer platforms to support the functional areas of Sales
Capture and Reporting and Catalog Sales Fulfillment in a large and diverse
retail company.
Successfully completed Y2K conversion project for IBM mainframe sales
retail systems.
Installed and supported the Smith Gardner catalog fulfillment software
executing on the Hewlett Packet (HP-3000) mid-range computer.
Supported and maintained a client/server based, SQL Server exception based
reporting (XBR) system used in the loss prevention, fraud detection area.
Interviewed, hired and trained new staff members. Motivated, developed and
guided existing staff to excel in technical and analytical areas. Conducted
performance reviews and applied company budget policies.
BankBoston, Boston, MA, ___
02/93 to 04/94
Senior System Specialist
Designed and implemented the DDA conversion components for corporate
account reconciliation executing in an IBM mainframe online and batch
environment.
Technical leader for Common ARP project and Multibank conversion team.
Project leader for the ARP contingency planning and testing.
EDS/Blue Cross of Massachusetts, Boston, MA,
06/82 to 01/93
CICS Systems Programmer
As employed by EDS (Electronic Data System) performed system-programming
functions under contract to Blue Cross for IBM CICS mainframe systems.
Assumed responsibility for all Medicare 'A' and Medex 'A' claim processing
in CICS regions.
Advanced from Entry Level Programmer to high level producing System
Programmer.
ADDITIONAL WORK EXPERIENCE
University of Massachusetts/Boston, Lecturer, part-time, taught
'Introduction to Data Processing' and 'Structured COBOL'.
Positions in public education as a Guidance Counselor, Teacher and Coach in
several school districts.
EDUCATION
M.A., Rowan University, Glassboro, NJ, Student Personnel Services -
Guidance Counselor.
B.A., Rowan University, Glassboro, NJ, Education
Additional Courses and Accomplishments
Active as a Project Management mentor in Mass Bay PMI mentoring program.
Published an article on 'Gap Analysis' in the PMI Mass Bay Chapter
Newsletter, March 2008
Continuing education classes to maintain PM certification, 2003 to Present
PMP, Project Management certification classes, Bryant College, 2003
Volunteer for South Shore Habituate for Humanity construction projects.
Avid golfer, woodworker and home handyman.
REFERENCES - Available upon request.