Customer Service Assistant

RUQIYA KAMRAN

Address: **** * ****** **, *** **7, Rockwall, TX 75087; E-mail: ********@*******.***; Tel: 214-***-****

EDUCATION

East Field College / University of North Texas, TX

A.A.S/B.S Interdisciplinary Education,(GPA 4.00) Jan’10 - Present

Mercer County College, West Windsor, NJ

A.A.S Digital Media Arts (GPA 3.09) Jan’98 -May’03

AWARD RECEIVED

Award & Medal – The 1985 International Children’s Art Exhibition held in Japan

Certification-Ms Office Suite-Word, PowerPoint, Excel, Informatics, Karachi, Pakistan- 11/15/97

American Heart Association, Adult & Infant CPR,(Lake Pointe Professional Center), Rowlett, TX - 09/18/08

Dean’s List for two consecutive semesters( Mercer County College)

Pell Grants, East Field College- 2010-Present

DAEYC “Saturday Special”,5 clock hrs -04/24/10

SOFTWARE SKILLS

Training and hands on experience in the following:

Freehand Gif Builder

Adobe Photoshop Sound Edit

Macromedia Director Netscape

Macromedia Dream Weaver 3-D Max (PC based)

Quark Express MS Excel/Word/PowerPoint

MS Internet Explorer MAC Operating systems

PROFESSIONAL EXPERIENCE

Peace Terrace Academy, Fremont, CA Dec’01-Jan’02

Assistant Teacher – Pre-K & Kindergarten

Reading Nursery Rhymes and stories to children

Teaching Alphabets, numbers, phonics, Science

Math activities; addition, subtraction

Organizing games and arts and crafts workshops

First Washington State Bank (Fulton Financials), Allentown Office, NJ 08501

Sept’02-Nov’02

Bank Teller

Trainee, Cashier, Drive-thru teller, Customer Service, Locker operator, Book keeping, Filing, Faxing.

Greater Dallas Head Start, Garland, TX

Teacher’s Assistant (Volunteer), Head Start Sept’08-Mar’09

Singing Nursery Rhymes and reading stories to children.

Teaching basic concepts about shapes and colors and how to apply these concepts

Teaching how to recognize, pronounce and write letters and numbers. Helping children with word construction and writing

their names.

Organizing games and arts and crafts workshops, interactive education (PC), organizing the kids’ library.

Receiving phone calls, scanning, and printing.

Work Force Solutions, Rockwall, TX Aug’09-Nov 09

Office Assistant

Copying/Printing

Job Search

Making Presentation Folders for workshops

Customer Service

Spread Sheets

LANGUAGES

Fluently speak, read, write & can teach –English and Urdu

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