Project Manager Quality Assurance

Objective:

Seeking a Project Manager position that gives me an opportunity to be part

of a team that delivers value to the customer.

Summary:

Hands-On IT Technical Professional for 15 years with last 5 involved in

project management - PMP Certified

. Industries served -Audit, HealthCare, Telecommunications

. Experience in leading cross-functional teams, third party vendors and

onshore/ offshore developement model .

. Ability to articulate complex issues in technology program planning to

senior management. Strong technical background.

. Strong analytical, verbal and presentation skills to enhance relations

amongst team members as well as project sponsors.

. Aggressive self-starter, capable of forming and maintaining positive and

productive working relationships

Professional Experience:

Deloitte October 2007 - Present

Princeton, New Jersey

Project Manager / Systems Analyst - for Deloitte Audit Global application

- CMS project. Deloitte Audit application consists of a suite of

applications: EMS, DTL, and CMS - together the application delivers to an

end user / auditors services that enable them to deliver higher quality

audit and enhance operational effectiveness when conducting client audits.

Technology: MS Office, MSSQL, XMetal, CSharp, Documentum, MS Visual

Studio .Net (2008)

. Implemented rigorous project planning process that surfaced issues sooner

and enabled earlier remediation and avoidance of costly mistakes. Ensured

all project objectives are aligned with business needs and that critical

objectives received appropriate priority support to meet deadlines.

Primarily focused in the Quality Assurance area for CMS.

. Initiated daily status meeting calls with onsite and off shore team to

ensure effective communication and collaboration between the onsite and

offsite team.

. Worked with third party vendors and onshore and off shore teams from

creating statements of work (SOW) through implementating deliverables.

. Provided stake holders with progress reports and trend charts. Tracked

actual against planned activities. Identified risks and established

mitigation strategies. Maintained and communicated issue logs. Complied

with Deloitte Quality Assurance standards by providing daily and end of

release status reports.

. Conducted key learning sessions. Ensured product training for new team

members of the team.

. As a additional role as Defect Manger - Coordinated and conducted defect

triage meeting to assign and categorize defects as Critical/Major/Average/

Minor

. Performed Change Request Management, facilitated impact analysis and

worked with team members to schedule necessary work.

. Coordinated deliverables with the business users and provided support

during the user acceptance testing phase.

. Coordinated with infrastructure team to deploy software builds to

different environments during the development, test and production

deployment phase.

. As a Business Liaison - Worked with product planning team to refine

requirements for EMS, gained an understanding of the business for

technical development and scoping out the requirements against the

software release dates. Reviewed conceptual and logical data models to

ensure data flow within the application. Coordinated documentation of

business process flows, system process flows and UI navigation wireframes.

Aetna Jan 2007 - October 2007

New York, New York

Lead Business Analyst for Aetna -AHM's flag ship product called PHR

(Personal Health Record) which gives a registered user a complete view of

his medical history, medication, claims, hospital/doctor visits, and

dependent information and care recommendations. AHM - PHR is implemented as

a service oriented architecture

Technology: MS Visio, Toad 8.0, SQL, XML, Java, WebMethods 6.5,

WSDL/SOAP, Oracle10x, ERWin4.1, ETL

. Managed all aspects of development and deployment of PHR and established

standard processes that improved efficiency and productivity.

. Conducted client meetings and conference calls to identify and acquire

product feedback, go over open tickets and discuss enhancement requests

and lead the effort to create change requests and get estimates to

scheduled tasks for subsequent release.

. Facilitated and negotiated relationships with multiple applications,

systems support and business to deliver successful implementations of the

ODS - operational Data Store. Strived to develop a standard, repeatable

deployment process that ensured every implementation met target dates and

budgets and consuming product's requirements.

. Managed a team for 4 business analyst to document system requirement

specification for ODS and its interfaces. Documented process/user flows to

represent business requirement and also system level requirements

specification to ingest data using ETL into ODS. Defined the file format

to read from and scehma definitions to update ODS database.

. Managed and lead the documentation effort for creating system / interface

requirements for the following 5 products that interfaced with ODS.

PHR - is a web based tool that helps members view their medical history,take health surveys and review recommendations that are made based on

the analysis of their medical records.

Datamart - is a reporting application run against data in ODS to present

management with statistics and growth.

COC - is a product that reviews patient medical record before

communicating any CC's to them

CE - is a rules based engine that generates CC's for the patient.

AA - is a product that enroll patients with serious medical conditions to

allow them to monitor their condition closely.

Allenport, INC Jan 2006 -December2006

Princeton, NJ

Senior Business Analyst - for a new product launch called "Virtual File

Cabinet". All files placed in this Virtual drive get secured and

synchronized with Alllenport's remote service center and made accessible to

you anytime, anywhere as your virtual brief case.

Technology: MS Visio, MS-Project, Windows 2000, SWOT analysis, Visual

Studio.Net, MYSQL, XML, SQL, Java

. Headed up the effort to improve communications and expectations between

the sponsor and project team. Implemented project management

methodologies for technology organization and governed adherence to these

processes through controls /checks.

. Initiated and led the effort to create a complete test plan along with

test cases and coordinated product testing with a global team of

developers and ensured timely launch of the product's beta release.

Tracked the reporting and correcting of software defects.

. Standardized preferred vendor and tool selection process to increase

efficiency, insure quality, and control costs.

. Tested and evaluated customer relationship management products and

virtual call systems to facilitate customer support. Performed cost-

benefit analyses and made recommendations. Developed the customer support

plan, to ensure the best customer experience.

. Served as company liaison during product beta release. Created a data

warehouse of customer feedback to help design future versions of the

product. Presented the product concept to potential users and obtained

feedback.

. Created the system flow diagram and created power point presentations for

investor meetings. Positioned salient product features vis- -vis

competitor products.

Telcordia Technologies 2001 - 2005

Piscataway, NJ

Business Analyst, Technical Lead - for TNDS/TK- PSTN - Network Capacity

Manager tool built on Client/Server architecture to support efficient

management of Network Equipment, Network Capacity and Network Performance.

This tool is mainly used by the trunk engineers in telecom companies.

Technology: MS Office, MS Windows 2000/XP, Mainframe, Visual Basic 6.0/

Visual Basic .net MS Access

. Conducted monthly conference calls with customers to earn their loyalty

and ensure their satisfaction. Documented and translated product

enhancements and improvements suggested by customers in SOR's and

converted them into use cases for future releases

. Design course material during the transition of the local development

team to the offshore team

. Technical Lead for all of the design and development activities of the

Business Tier Development team using MVC design technique.

. Conducted Design Reviews and Code Reviews for all modules in full

compliance with the Telcordia QMO Process.

Dendrite 1998 - 2000

Baskingridge, NJ

Senior Developer - for Force Companion which is a tool built to work on PDA

's .(Hand-held and Pocket PC's ). Sales Force Companion is mainly used by

sales representatives to gather / store /retrieve sales data and customer

information, targeted primarily for the sales force in the pharmaceutical

industry.

Technology: MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS-

Project, MS Windows CE, Oracle, embedded Visual C++, ODBC, SQL

. Senior member of the Client Side Development team

. Attending requirement meeting to understanding the needs of the sales rep

and worked with BAs to create UI requirements.

. Part of the UCD team that designed User Interface for Pocket PC's.

. Memebr of the development team of the tool using windows CE and client

server platform and oracle at the backend.

Hitachi 1996 - 1997

Bangalore, India

Developer - for MultiChannel MCG system which is used to serve research in

Cardiology. It involved data acquisition method of weak magnetic signals

from the human heart and data analysis method for visualizing electrical

activities. MCG is a Windows application to assist doctors in analyzing the

waves and contours from the real-time data.

Technology: Visual C++(4.0), Visual SourceSafe (4.0) used as the Version

Control System

. Served as Module Leader for the Data Analysis Module.

. Documented the Low level design for this module and implemented the Data

Analysis module as an MFC Extension DLL.

. Performed the Role of the Software Quality Controller for the project.

This involved generating the Unit test plan and the Integration test plan

and ensuring QA compliance by the rest of the team.

Certification:

. Project Management Professional (PMP) Certification

. Actively participated during the ISO and CMMI certification process in

Telcordia

. Acquired the BBB and VeriSign certification for Allenport.

Education :

. 1991-1995 Bachelor of Engineering (B.E.) Computer Science / Engineering;

Pune Institute of Computer technology, India

. Permanent Resident of the United States

. Director level references available

References:

http://www.linkedin.com/pub/akila-mahesh/21/515/589

Technical Overview:

Project Management Developed SOPs, QARM reviews, Quality Audit reviews,

SWOT analysis

Software Lifecycle & Design Methods SDLC, Waterfall, RUP, Agile

Application Development Methodologies

OOA and MVC design techniques.

Created high level design documents,

functional requirements and modeled the

applications UML.

Tools MS Office - Project, Excel, Word, Power Point, Visio - Business

Diagramming Tool, Data Modeling/ Mapping -

Erwin, Sharepoint

Technologies MS Visual Studio, MS Access, SQL, Oracle - TOAD,

Crystal Report, HTML, XML, XHTML, SOA -

WSDL/SOAP, Documentum, XMetal . Working

knowledge of Financial service systems

Contact this candidate